# Rapitek CRM

> Rapitek CRM is a cloud CRM built in Istanbul. We do the setup; scope and any fee are agreed in writing. A separate database per customer, hosted in the EU.

- Site: https://rapitek.com/
- Sitemap: https://rapitek.com/sitemap.xml
- Full: https://rapitek.com/llms-full.txt

## Diller
- tr: https://rapitek.com/llms.txt
- ar: https://rapitek.com/ar/llms.txt

## Ana menü
- [Rapitek CRM | Cloud CRM Set Up Around Your Process](https://rapitek.com/en): Rapitek CRM is a cloud CRM built in Istanbul. We do the setup; scope and any fee are agreed in writing. A separate database per customer, hosted in the EU.

## Diğer sayfalar
- [About Rapitek — 200+ Enterprise CRM Projects | Rapitek CRM](https://rapitek.com/en/about): Founded in 2018, we delivered 200+ enterprise CRM projects before building our own CRM. Based in Maslak, Istanbul; customer data hosted in the EU.
- [Anatolia Tile Customer Story | Rapitek CRM Projects](https://rapitek.com/en/anatolia-tile-customer-story): How a global ceramics and natural-stone manufacturer brought customer relationships, sales and logistics onto one platform.
- [Auto Parts CRM: Dealer and Wholesale Sales | Rapitek CRM](https://rapitek.com/en/auto-parts-crm): OEM and cross-reference codes and vehicle fitment are fields on the product record; enquiry-to-quote pipeline, dealer price lists, lost-sale reports.
- [Blog — CRM, sales process and customer management | Rapitek](https://rapitek.com/en/blog): Field notes from enterprise CRM implementations: process setup, pipeline tracking, integration decisions and the questions worth asking before you choose a CRM.
- [ChatGPT Integration: CRM and REST API | Rapitek CRM](https://rapitek.com/en/chatgpt-integration): Connecting ChatGPT to a CRM runs through an open REST API and OAuth2; that surface is live today. The product's assistant Rapi runs on Anthropic Claude.
- [Claude Integration: MCP Package and Rapi | Rapitek CRM](https://rapitek.com/en/claude-integration): The Rapi assistant runs on Anthropic Claude and writes records to the CRM. Connect your own Claude with the 18-tool MCP package from the Setup screen.
- [Contact Rapitek | CRM Demo, Quotes and Support](https://rapitek.com/en/contact): Reach Rapitek on WhatsApp, by email or via the form; the number we publish is a WhatsApp line, not a call centre. Office: Nurol Plaza, Maslak, Istanbul.
- [Cookie Policy | Rapitek CRM](https://rapitek.com/en/cookies): Our six cookies: names, purposes and durations. We use no third-party analytics or ad cookies, and our measurement cookie is set only with your explicit consent.
- [How to Choose a CRM: A Field-Tested Guide | Rapitek](https://rapitek.com/en/crm-guide): A CRM selection guide distilled from 200+ enterprise projects: needs analysis, evaluation criteria, hidden costs, questions to ask vendors, and a rollout plan.
- [CRM for SMEs: Customer and Sales Tracking | Rapitek CRM](https://rapitek.com/en/sme-crm): Customer record, conversation history, sales pipeline, quote PDF and dated follow-up tasks in one record; your Excel lists are imported during setup.
- [Are You Ready for a CRM? | 8-Question Check | Rapitek](https://rapitek.com/en/crm-readiness-quiz): Eight questions, an honest answer. Sometimes the answer is "not yet" — and we say so. No email required.
- [CRM ROI Calculator | See Your 12-Month Return | Rapitek](https://rapitek.com/en/roi-calculator): Enter your own numbers and see the 12-month picture. Every assumption is visible and editable — no email required, no sign-up.
- [Customer Stories | CRM Projects We Delivered | Rapitek](https://rapitek.com/en/customer-stories): Real projects from 200+ enterprise CRM implementations — what was built, and what the customers said in their own words.
- [Data Deletion Instructions | Rapitek](https://rapitek.com/en/data-deletion): How to request deletion of your personal data from Rapitek, including data received via Instagram and WhatsApp. Request address, scope and response time.
- [Book a Rapitek CRM Demo | 30-Minute Live Session](https://rapitek.com/en/demo): See Rapitek CRM live with your own sales scenarios. A free 30-minute demo with the team that builds the product, held in Turkish. No self-service trial.
- [Email Integration: Sending from Gmail | Rapitek CRM](https://rapitek.com/en/email-integration): Connect your Gmail account with OAuth; the connection covers sending and calendar sync, and the inbox is not read. Outlook and Microsoft 365 are not live.
- [ERP CRM Integration: Scope and Method | Rapitek CRM](https://rapitek.com/en/erp-crm-integration): Your ERP stays put; the CRM talks to it: account, balance and document data on the sales screen. We build the connection with REST API and OAuth2.
- [Gemini Integration: CRM and REST API | Rapitek CRM](https://rapitek.com/en/gemini-integration): The way to connect Gemini to the CRM is the open REST API and OAuth2. On the Google side, the connections live today are Gmail and Google Calendar sync.
- [Google Workspace Integration: Gmail & Calendar | Rapitek CRM](https://rapitek.com/en/google-workspace-integration): Gmail connects with OAuth, correspondence lands on the customer record; Google Calendar syncs both ways. Scope is these two apps — and it is live today.
- [HubSpot Migration Guide | What Moves, What Doesn't | Rapitek](https://rapitek.com/en/hubspot-migration-guide): What transfers from HubSpot, what has to be rebuilt, and the cases where staying put is the better decision.
- [CRM Configured for Your Industry | Rapitek CRM](https://rapitek.com/en/sectors): No canned industry packages: one solid CRM backbone; fields, stages, roles, reports configured for your business. We do the setup and give you a date, not a range.
- [Instagram CRM: Comment Management, Lead Source | Rapitek](https://rapitek.com/en/instagram-crm): Instagram comments are managed inside the CRM; whoever engages becomes a lead record with the source logged. Instagram direct messages are not available today.
- [CRM Integrations: REST API, WhatsApp, ERP | Rapitek](https://rapitek.com/en/crm-modules): Rapitek CRM integrations: REST API for every standard-install object, OAuth2, signed webhooks, WhatsApp, Google Calendar. ERP/accounting links scoped per project.
- [KVKK Privacy Notice | Rapitek CRM](https://rapitek.com/en/kvkk-notice): Which personal data Rapitek CRM processes and why. Storage in the EU, transfer abroad under KVKK art. 9, and your rights under KVKK art. 11.
- [How LinkedIn Leads Enter the CRM | Rapitek CRM](https://rapitek.com/en/linkedin-integration): Lead lists from LinkedIn and fairs are uploaded with Data Hub's 4-step wizard; the profile address is a field on the contact card, the source is tagged.
- [Microsoft Teams Integration: CRM Alerts | Rapitek CRM](https://rapitek.com/en/teams-integration): CRM events reach your Teams channel via a signed webhook. Microsoft 365 email and Outlook calendar connections are not live today.
- [CRM Mobile App for iOS and Android | Rapitek CRM](https://rapitek.com/en/mobile-app): Both apps are live and ship with a Turkish interface. WhatsApp messages in an in-app inbox, voice-written records with Rapi, visit tracking on the phone.
- [Moving from Dynamics 365 | Rapitek CRM](https://rapitek.com/en/dynamics-365-alternative): Migrating from Dynamics 365 to Rapitek CRM: the team that builds the product runs the rollout, a separate database per customer, and our limits in writing.
- [From Excel to a CRM | How the Move Works | Rapitek](https://rapitek.com/en/excel-to-crm): When a spreadsheet stops being enough, and how the move actually runs: what gets migrated, what gets cleaned, and what your team has to change.
- [Moving from HubSpot to Rapitek CRM | Rapitek CRM](https://rapitek.com/en/hubspot-alternative): Rapitek CRM is built for the sales team's daily work: WhatsApp inbox in the product, ERP connections built per project, a separate database per customer.
- [Moving from Pipedrive: Setup and Migration | Rapitek CRM](https://rapitek.com/en/pipedrive-alternative): Data migration, setup and training when you move from Pipedrive to Rapitek CRM. Quotes, orders and WhatsApp on one record; ERP connections built per project.
- [Moving from Salesforce: CRM Setup in Türkiye | Rapitek CRM](https://rapitek.com/en/salesforce-alternative): Built by a team that delivered 200+ Salesforce projects: Turkish interface, a WhatsApp inbox inside the product, a separate database per customer, setup done by us.
- [Moving from Zoho to Rapitek CRM | Setup Included](https://rapitek.com/en/zoho-crm-alternative): Moving from Zoho to Rapitek CRM: the team that builds the product runs setup, migration and training. This page makes no comparison with another product.
- [Odoo Integration: Open Source ERP and CRM | Rapitek CRM](https://rapitek.com/en/odoo-integration): Account, product and order data from Odoo appears on the sales screen. Because it is open source, we do not guess the scope — we look at your installation.
- [Oracle Integration: ERP and CRM Connection | Rapitek CRM](https://rapitek.com/en/oracle-integration): Account, order and invoice data from Oracle shows up on the sales screen. First we establish which Oracle product it is, then we put the scope in writing.
- [Petroyağ Customer Story | Rapitek CRM Projects](https://rapitek.com/en/petroyag-customer-story): How a chemicals manufacturer with 800+ customers and 8 dealers connected B2B sales, orders and production planning.
- [CRM Pricing | Plans and Separately Priced Items | Rapitek CRM](https://rapitek.com/en/pricing): Rapitek CRM tiers: Sales, Platform, Enterprise, per user/month. Inbox: separate start for teams under 5. Discovery call sets setup scope and any fee, in writing.
- [Privacy Policy | Rapitek CRM](https://rapitek.com/en/privacy): Rapitek CRM privacy policy: what data we process, where it is stored (EU/Finland), AI processing, biometric voiceprints and your rights under GDPR and KVKK.
- [CRM Features and Modules | Rapitek CRM](https://rapitek.com/en/product): Rapitek CRM features: sales pipeline, quote and case management, WhatsApp shared inbox, reports, mobile app, and a REST API covering every standard-install object.
- [Is Rapitek CRM a Fit? A 5-Question Check | Rapitek CRM](https://rapitek.com/en/crm-chooser): Five questions — team size, budget, region, must-have features and speed — score whether Rapitek CRM fits your team. The weights and scoring are out in the open.
- [Real Estate CRM: Portfolio & Appointment Tracking | Rapitek](https://rapitek.com/en/real-estate-crm): Property portfolio, client criteria and viewing appointments in one system; branch-based permissions, Google Calendar sync, WhatsApp from one number.
- [CRM Resources: Tools, Guides and Migration | Rapitek](https://rapitek.com/en/resources): Free tools and plain-language guides for choosing and rolling out a CRM — no email required.
- [Salesforce Migration Guide | What Moves, What Doesn't | Rapitek](https://rapitek.com/en/salesforce-migration-guide): A migration guide from a team that delivered 200+ Salesforce projects: what transfers, what has to be rebuilt, and when not to move at all.
- [SAP Integration: Connecting ERP and CRM | Rapitek CRM](https://rapitek.com/en/sap-integration): SAP is not one product; product, version and who holds access set the method. Account, balance and invoice data flow to the CRM; we are not an SAP partner.
- [Security and Data Protection | Rapitek CRM](https://rapitek.com/en/security): Rapitek CRM security architecture: a separate database per customer, EU (Finland) hosting, two-factor authentication and a field-level audit trail.
- [SEV Foundation Customer Story | Rapitek CRM Projects](https://rapitek.com/en/sev-foundation-customer-story): How a foundation running ten schools, a hospital and a publishing house brought alumni, donations and scholarships into one system.
- [Shopify Integration: CRM Connection | Rapitek CRM](https://rapitek.com/en/shopify-integration): Shopify customer and order data moves into the CRM; repeat sales, consent records and wholesale run on one record. We build the link with REST API and OAuth2.
- [Slack Integration: CRM Notifications & Webhook | Rapitek CRM](https://rapitek.com/en/slack-integration): CRM events reach your Slack channel via a signed outgoing webhook; infrastructure complete in the product. Measured: 0 webhook subscriptions in 24 tenants.
- [Stripe and CRM: Carrying the Payment Record | Rapitek CRM](https://rapitek.com/en/stripe-integration): Stripe payment records are carried into the customer card as fields via REST API. Adapters in the product: iyzico and PayNkolay. No subscription engine.
- [Terms of Service | Rapitek CRM](https://rapitek.com/en/terms): Rapitek CRM terms of service: account registration, acceptable use, payment terms, data ownership, service availability, termination and governing law.
- [Tire Shop CRM: Tire Hotel and Season Tracking | Rapitek CRM](https://rapitek.com/en/tire-shop-crm): Every set in the tire hotel is recorded with warehouse, shelf and position. Customer-vehicle records, seasonal lists and appointments sit in one system.
- [WhatsApp CRM: One Business Number, Shared Inbox | Rapitek](https://rapitek.com/en/whatsapp-crm): Your team writes from one WhatsApp business number, every message lands on the customer record, and the history stays with the company when a rep leaves.
- [WhatsApp Integration: Meta Cloud API | Rapitek CRM](https://rapitek.com/en/whatsapp-integration): We connect your own Meta WhatsApp Business account to Rapitek CRM: messages land in the inbox, attach to the customer record, and Meta invoices you.
- [WooCommerce Integration: CRM Connection | Rapitek CRM](https://rapitek.com/en/woocommerce-integration): WooCommerce customer, order and form data moves to the CRM; quote requests land in a record, wholesale splits off. We build it with REST API and webhooks.
- [Zoom Integration: Meeting Transcript and Summary | Rapitek CRM](https://rapitek.com/en/zoom-integration): Upload the meeting audio recording to the CRM; get a transcript, a summary and action items. An automatic Zoom connection is built per project over the Zoom API.

## Industries
- [Accessories CRM: Sample Cases and Fair Cards | Rapitek CRM](https://rapitek.com/en/accessories-crm): In Accessories CRM the display sample case is booked out to the dealer record; once the return date passes it stays an open task, and fair cards are split by region.
- [Accounting Firm CRM: File Fees and Workload | Rapitek CRM](https://rapitek.com/en/accounting-firm-crm): In an accounting firm the monthly fee and last update date are fields on the client record; as task time accumulates, effort and fee sit side by side in one report.
- [Advertising CRM: Campaign Period and Load | Rapitek CRM](https://rapitek.com/en/advertising-crm): In advertising a campaign is one record with a start and end date; production, print and media broadcast are tasks under it, each with its own delivery date.
- [Aesthetic Clinics CRM: Post-Op Follow-Up | Rapitek CRM](https://rapitek.com/en/aesthetic-clinic-crm): Enquiries from the web form and WhatsApp attach to the patient record in an aesthetic clinic; post-operative check-ups are tasks derived from the operation date.
- [Agency CRM: Agent Hours and Retainers | Rapitek CRM](https://rapitek.com/en/agency-crm): Retainer, project and performance contracts are a field on the agency customer card; agent hours attach to customer and project.
- [Agriculture CRM: Grower Network and Periods | Rapitek CRM](https://rapitek.com/en/agriculture-crm): In agriculture the contract grower and the market, retail and export channels are all account records; the crop, quantity and delivery period sit in attached rows.
- [AgriTech CRM: Plot Records and Pilot Tracking | Rapitek CRM](https://rapitek.com/en/agritech-crm): The device installed on a pilot plot, the field visit and the subscription end date sit on one farmer record; in AgriTech the renewal task comes from that end date.
- [AI Services CRM: Proof of Concept Tracking | Rapitek CRM](https://rapitek.com/en/ai-services-crm): A proof of concept is an opportunity record with its own stages; until data access permission and the success threshold are written, it does not advance.
- [AC and Boiler Service CRM: Device History, Maintenance](https://rapitek.com/en/hvac-service-crm): Air conditioners and boilers are records by serial number; brand, model and warranty expiry are fields, and every service and part is written under them.
- [Aquaculture CRM: Harvest Batches and Commitments | Rapitek](https://rapitek.com/en/aquaculture-crm): The size range, quantity and delivery week promised to the buyer sit on the account record; the harvest batch sits separately and the two are read side by side.
- [Architecture Office CRM: Permits and Revisions | Rapitek CRM](https://rapitek.com/en/architecture-office-crm): Preliminary, final, construction, permit and site supervision are stages of one architecture project; municipality responses and every revision keep their own date.
- [Art Studio CRM: Capacity and Lesson Balance | Rapitek CRM](https://rapitek.com/en/art-studio-crm): In an art studio the programme is a record and the capacity is its field; once full, an incoming application attaches to the same record with a waiting list status.
- [Athletic Club CRM: Dues and Court Booking | Rapitek CRM](https://rapitek.com/en/athletic-club-crm): Court, pool and fitness bookings sit on the same capacity as dues and the group lesson calendar; a rule blocks a second booking at the same hour.
- [Auto Body and Paint CRM: Parts and Assessor Approval](https://rapitek.com/en/auto-body-shop-crm): In body and paint work the job card is a record; damage assessment, parts order, assessor approval and cost sit on one card, with dated before-after photos.
- [Auto Repair CRM: Work Orders and Reminders | Rapitek CRM](https://rapitek.com/en/auto-repair-crm): In an auto repair shop a vehicle is a record opened by number plate; service history and mileage build on one card, and parts issued hit the cost of the work order.
- [Automotive CRM: Dealer Network and Vehicles | Rapitek CRM](https://rapitek.com/en/automotive-crm): In automotive the sale, handover and service history of a vehicle are written onto one record; the chassis number and service interval are fields.
- [Automotive Dealer CRM: Showroom and Test Drives | Rapitek](https://rapitek.com/en/automotive-dealer-crm): The model a showroom visitor wants and their budget sit on their own record; the test drive follow-up is a task and the service interval a field.
- [Aviation CRM: Parts and Maintenance Slots | Rapitek CRM](https://rapitek.com/en/aviation-crm): In aviation a request opens with part and serial number, certificate and delivery date fields; urgency is a field too, so grounded-aircraft jobs reach their owner.
- [B2B SaaS CRM: Trial Conversion and Churn Risk | Rapitek CRM](https://rapitek.com/en/b2b-saas-crm): Activation metrics and quota usage on a trial account are fields on the B2B SaaS account record; you set the threshold, and a task opens for its owner.
- [Bakery and Patisserie CRM: Custom Orders | Rapitek CRM](https://rapitek.com/en/bakery-crm): In a bakery an order is a record with delivery date and time fields; the day's cakes gather in a calendar, the hotel's agreed price comes from the account.
- [Banking CRM: Loan Files and Missing Documents | Rapitek CRM](https://rapitek.com/en/banking-crm): What holds up a loan file is not the decision but a missing document; which document is awaited from whom sits in a field on the application record.
- [Beauty Centre CRM: Session Balance and Bookings | Rapitek](https://rapitek.com/en/beauty-center-crm): In a beauty centre what is sold is not the appointment but the session balance: the package record carries the sessions left and each booking deducts one.
- [Beauty Salon CRM: Chair Occupancy and Stock | Rapitek CRM](https://rapitek.com/en/beauty-salon-crm): In a beauty salon a booking lands on the stylist's own calendar; when a treatment runs long the ones behind shift, and product use stays on the record.
- [Biotech CRM: Sample and Validation Tracking | Rapitek CRM](https://rapitek.com/en/biotech-crm): A protocol sample goes to the lab with its lot and return date; in biotech the validation result is written into a field on the opportunity.
- [Blockchain CRM: Consortium and Pilot Stages | Rapitek CRM](https://rapitek.com/en/blockchain-crm): Each institution joining the network is its own account record, and the blockchain project links them under one opportunity with proof-of-concept gates.
- [Building Materials CRM: Quote Revisions | Rapitek CRM](https://rapitek.com/en/building-materials-crm): A renovation project's material list is the line items of the quote; every revision is kept with its own date, and the discount comes from the price list.
- [Butcher CRM: Trade Prices and Weight Differences | Rapitek](https://rapitek.com/en/butcher-crm): Fat ratio, cut thickness and packaging are fields on the order line; the weighed weight goes onto the same record, so differences show at once.
- [Cafe CRM: Customer Preferences and Table Booking | Rapitek](https://rapitek.com/en/cafe-crm): In a cafe a regular is a record; the preference note, visit frequency and last visit date are its fields, and campaigns go to a list filtered from them.
- [Call Centre CRM: Screen Pop and Queues | Rapitek CRM](https://rapitek.com/en/call-center-crm): In a call centre the PBX adapter carries the incoming number and you open the matching card on the agent screen; the shift report comes from call records.
- [Camping CRM: Pitch Bookings and Group Requests | Rapitek CRM](https://rapitek.com/en/camping-crm): On a campsite, pitches, caravan spaces and cabins are separate unit records; a booking is tied to the unit by date, so clashes show as it is opened.
- [Car Rental CRM: Fleet Availability and Reports | Rapitek CRM](https://rapitek.com/en/car-rental-crm): In car rental the gap between the check-out and check-in report gives the extra charge; mileage, fuel level and damage sit in fields on the same record.
- [Car Wash CRM: Plate, Allowance Balance and Fleet](https://rapitek.com/en/car-wash-crm): Call the vehicle up by plate: the remaining package allowance, last wash date and fleet agreement appear on one card, and bonuses come from those records.
- [Catering CRM: Headcount, Equipment and Capacity | Rapitek](https://rapitek.com/en/catering-crm): In catering an event is one record with date, headcount, menu and delivery time fields — when the headcount moves, quote lines come from the same record.
- [Ceramics CRM: Batch, Calibre and Project Records | Rapitek](https://rapitek.com/en/ceramics-crm): In ceramics an order carries batch and calibre fields beyond the product code; a later shortfall attaches to the same record, so the batch is known.
- [Chemical CRM: Sample Trials and Batch Tracking | Rapitek](https://rapitek.com/en/chemical-crm): The answer to a complaint is in the lot number; in chemicals every step from sample trial to batch approval sits on the same opportunity record.
- [Cinema CRM: Group Tickets and Corporate Quotas | Rapitek](https://rapitek.com/en/cinema-crm): In cinema a private screening is an opportunity record with film, session and screen fields; a company's ticket quota and usage sit on the same account.
- [Cleaning Services CRM: Scope and Site Sign-Off | Rapitek](https://rapitek.com/en/cleaning-services-crm): In contract cleaning the scope, frequency and monthly fee are fields on the site record; out-of-scope extra work is a separate record, listed at month end.
- [Clinic CRM: No-Show and Follow-Up Tracking | Rapitek](https://rapitek.com/en/clinic-crm): In a clinic the follow-up date is derived from the treatment protocol; the appointment, WhatsApp thread and balance due sit on the same patient card.
- [Cloud Services CRM: Renewals and Health Score | Rapitek](https://rapitek.com/en/cloud-crm): A subscription is a record with start, renewal date and monthly amount fields; MRR and ARR come from those, the health score from the threshold you set.
- [Construction CRM: Tender Files and Site Reports | Rapitek](https://rapitek.com/en/construction-crm): Every site is a project record; subcontractors, contracts and site reports build up under it, and past performance shows on the same card at assignment.
- [Consulting CRM: Proposal Replies and Man-Days | Rapitek](https://rapitek.com/en/consulting-crm): The stage and close probability are fields on the opportunity; the weighted value comes from those two, and each consultant visit draws down a man-day line.
- [Cosmetics CRM: Shelf Checks and Shade Variants | Rapitek](https://rapitek.com/en/cosmetics-crm): In cosmetics a point of sale is an account and every visit a task; location is verified on the task, while shade and batch sit on the order line.
- [Courier CRM: Proof of Delivery and Assignment | Rapitek](https://rapitek.com/en/courier-crm): The address, attempt count and failed-delivery reason sit on one shipment record; the courier opens the second attempt from that same record.
- [Course Centre CRM: Attendance and Instalments | Rapitek CRM](https://rapitek.com/en/training-center-crm): Absence and balance are read together: at a course centre, attendance and instalment lines sit under one student card and overdue lines drop into a list.
- [Coworking Space CRM: Member Risk and Occupancy | Rapitek](https://rapitek.com/en/coworking-crm): In a coworking space check-in records are dated lines under the membership record; a member crossing the drop threshold you set falls into the risk list.
- [Customs CRM: Declaration Files and Missing Docs | Rapitek](https://rapitek.com/en/customs-crm): In a customs file the declaration number, GTİP and bonded warehouse entry date have their own fields; a missing document is a task tracked on the file.
- [Cybersecurity CRM: Authorisation and Reports | Rapitek](https://rapitek.com/en/cybersecurity-crm): In cyber security the test scope and window are fields on the project record; while the authorisation field is empty, the setup rule blocks the stage change.
- [Defense Industry CRM: RFQs and Access Control | Rapitek](https://rapitek.com/en/defense-crm): A request for quotation from the prime contractor is an opportunity record; specification items and the deadline are fields, and a task opens on time.
- [Dental Clinic CRM: Check-Ups and Treatment Plans | Rapitek](https://rapitek.com/en/dental-clinic-crm): The last treatment date is a field on the patient record; patients reaching six months drop into a list, and 48-24-1 hour reminders tie to the appointment.
- [Dental Implant Clinic CRM: Staged Treatment Plans | Rapitek](https://rapitek.com/en/dental-implant-clinic-crm): Extraction, implant placement and prosthesis stages are separate appointments by healing time; X-rays, models and instalment dates sit on one patient card.
- [Dermatology Clinic CRM: Lesion Photo Archive | Rapitek](https://rapitek.com/en/dermatology-clinic-crm): Lesion photos, pathology reports and prescription history sit in one patient card in date order; chronic-diagnosis follow-ups fall into the calendar.
- [Dietitian CRM: Measurement History and Packages | Rapitek](https://rapitek.com/en/dietitian-crm): Every measurement is a dated record on the client card and is never overwritten; each revision of the nutrition programme is kept with its own date.
- [Digital Agency CRM: Scope Creep and Quotes | Rapitek](https://rapitek.com/en/digital-agency-crm): At a digital agency every out-of-scope request is a separate record with its cost; approval is recorded as a stage change and maintenance reminders are dated tasks.
- [Digital Marketing Agency CRM: Campaign Budgets | Rapitek](https://rapitek.com/en/digital-marketing-agency-crm): A campaign is tied to the client account; budget, metrics and WhatsApp messages sit on one card, and the monthly report comes out of a date range.
- [Driving School CRM: Lessons and Exam Tracking | Rapitek](https://rapitek.com/en/driving-school-crm): A driving lesson appointment carries the instructor, vehicle and student in one record; a rule defined at setup blocks a second booking for the same hour.
- [Drone Services CRM: Flight Plans and Permits | Rapitek](https://rapitek.com/en/drone-services-crm): A drone flight is a task record: site coordinates, permit expiry and pilot sit in its fields; postponing changes the date and the previous one leaves a trace.
- [Dry Cleaning CRM: Item Barcodes and Pick-up | Rapitek](https://rapitek.com/en/dry-cleaning-crm): Every item is tracked by a barcode label; door-to-door requests tie to the courier's daily list, and an item not scanned at handover opens a task.
- [E-commerce CRM: Cart Recovery and RFM | Rapitek](https://rapitek.com/en/ecommerce-crm): Web, app and marketplace records merge on one customer card through e-mail and phone; the RFM segment is calculated from the fields of that merged history.
- [EdTech CRM: Pilot Classes and Licences | Rapitek](https://rapitek.com/en/edtech-crm): Teacher, administration and IT officer are tied to the same school record; pilot class end and licence renewal day are fields on the institution record.
- [Electricity Distribution CRM: Fault & Outage | Rapitek CRM](https://rapitek.com/en/electrical-crm): New connection, capacity increase and complaint requests meet the fault record under one subscriber; outage duration comes from those fields.
- [Electronics CRM: Dealer Prices and Warranty | Rapitek](https://rapitek.com/en/electronics-crm): Dealers and distributors are account records; the quote line takes its price from the account's list, and the warranty date sits on the device.
- [Elevator CRM: Maintenance and Fault Requests | Rapitek](https://rapitek.com/en/elevator-crm): Every elevator car is a separate record: building, capacity and contract end in its fields; maintenance visits, fault calls and annual inspections on one card.
- [Energy CRM: Plant Maintenance and Field Records | Rapitek](https://rapitek.com/en/energy-crm): In energy the plant is a record; periodic maintenance recurs through a task tied to its date field, and the technician's on-site report joins it.
- [Engineering CRM: Man-Hours and Win Rate | Rapitek](https://rapitek.com/en/engineering-crm): Engineer hours spent on a quote accumulate as tasks on the opportunity record; the cost of lost quotes comes out of the report on that field.
- [Enterprise Banking CRM: Limits and Collateral | Rapitek](https://rapitek.com/en/enterprise-banking-crm): In corporate banking a company is an account record and its subsidiaries hang on the same tree; limit allocation end and collateral type are fields on that record.
- [Cooperative CRM: Dues and General Assembly | Rapitek](https://rapitek.com/en/enterprise-cooperative-crm): A member is a person record; share count, dues lines and transfer history sit on one card, and the attendance list is read from the general assembly record.
- [Enterprise Manufacturing CRM: Plants and Samples | Rapitek](https://rapitek.com/en/enterprise-manufacturing-crm): Plant, channel and price list are fields on the account record; a quote's unit price is not typed by hand and the framework contract sits on its own record.
- [Event Management CRM: Date Options and Site Surveys | Rapitek](https://rapitek.com/en/event-management-crm): The requested event day, the option expiry date and the scope discussed are fields on one record; sponsorship packages and guest confirmations are rows linked to it.
- [Eye Center CRM: Refraction and LASIK Tracking | Rapitek](https://rapitek.com/en/eye-center-crm): Sphere, cylinder and axis for each eye are written to the same patient card at every visit; the dioptre's direction over the years is read from those rows.
- [Facility Management CRM: Charges & Maintenance | Rapitek](https://rapitek.com/en/facility-management-crm): In facility management a unit is a record; service-charge lines sit under it period by period, overdue ones drop into a list, faults link to the unit.
- [Farming CRM: Harvest Commitments and Parcel Records | Rapitek](https://rapitek.com/en/farming-crm): The quantity and delivery period promised to a buyer before the harvest sit on the buyer's account; seasonal crew check-in is taken with location.
- [Fashion CRM: Season Calendar and Channel Split | Rapitek](https://rapitek.com/en/fashion-crm): The season record carries the showing, order-taking and delivery dates; on a return record the style and channel fields separate store from online.
- [Finance CRM: Loan Applications and Missing Documents | Rapitek](https://rapitek.com/en/finance-crm): In a financial institution the loan application moves through its own stages; requested documents are rows linked to it, and the file waits.
- [Fintech CRM: Integration Process and Volume | Rapitek](https://rapitek.com/en/fintech-crm): In fintech, integration is a record with its own stages linked to the account: test environment, key handover and go-live; a waiting customer is visible at the step.
- [Fitness and Gym CRM: Absence and Renewals | Rapitek](https://rapitek.com/en/fitness-gym-crm): In a gym the last entry date is a field on the member card; those past the two-week and one-month thresholds drop into separate lists.
- [Fleet Management CRM: Contract Expiry and Handover | Rapitek](https://rapitek.com/en/fleet-management-crm): The vehicle record is linked to both the contract and the customer; in fleet leasing, contracts approaching expiry drop into a list.
- [Florist CRM: Sender, Recipient and Card Message | Rapitek](https://rapitek.com/en/florist-crm): At a florist the sender is a customer record and the recipient's name and address are fields on the order; the card message rides with it.
- [Food CRM: Channel Pricing and Shelf Visits | Rapitek](https://rapitek.com/en/food-beverage-crm): Chain supermarkets, wholesalers and HORECA are separate account types; the agreed price passes from the account field to the order.
- [Footwear CRM: Size Runs and Pre-Orders | Rapitek](https://rapitek.com/en/footwear-crm): An order line carries model and size fields and a dealer's size run is read from the card; a warranty case opens with a defect type.
- [Franchise CRM: Franchisee Audits and Turnover | Rapitek](https://rapitek.com/en/franchise-crm): Every item on a franchise audit form becomes an action with an owner and a date; an item left unclosed comes up open again at the next franchisee visit.
- [Funeral Services CRM: Transfer and Burial Files | Rapitek](https://rapitek.com/en/funeral-services-crm): Transfer, washing and burial are steps of one funeral file; while the burial permit field is empty the file does not advance.
- [Furniture CRM: Fabric Choice and Installation | Rapitek](https://rapitek.com/en/furniture-crm): In made-to-measure furniture, fabric, colour and dimensions are fields on the order line; production and installation read the same record.
- [Gaming CRM: Support Cases and Release Calendar | Rapitek](https://rapitek.com/en/gaming-crm): At a game studio a support case opens with version, platform and region fields; reports with the same symptom gather in one list.
- [Glass CRM: Measurement Card, Tempering, Breakage | Rapitek](https://rapitek.com/en/glass-crm): Measurement, thickness and edgework are fields on one glass job record; fitting is a task tied to it, and broken panes are reported as breakage.
- [Government CRM: Application Record, Unit Routing | Rapitek](https://rapitek.com/en/government-crm): In a public institution an application is a record; channel, subject and unit are its fields, every handover is dated, and overdue ones drop onto a list.
- [Graphic Design CRM: Briefs and Revision Rounds | Rapitek](https://rapitek.com/en/graphic-design-crm): Amendment requests drop under the project with their version; the revision round is counted and designer hours sit beside the quote amount.
- [Greenhouse and Nursery CRM: Production Plan | Rapitek](https://rapitek.com/en/greenhouse-crm): Supermarket chains, landscapers and dealers are account records; species preference and orders accumulate there, and the production plan is built from them.
- [Grocery and Corner Shop CRM: Store Credit | Rapitek](https://rapitek.com/en/grocery-store-crm): In a grocery or corner shop, store credit lines sit under the customer record; the balance drops as payment is entered, and points stay on the same card.
- [Hair Transplant Centre CRM: Graft Plan and Transfers](https://rapitek.com/en/hair-transplant-center-crm): The patient journey is six stages on one record: enquiry, hair analysis, quote, preparation, operation and 12-month checks; each stage opens its own task.
- [Haulage and Transport CRM: Crew and Vehicle | Rapitek CRM](https://rapitek.com/en/cargo-shipping-crm): Distance, volume, floor and extra services from the survey are fields on the quote line; when the quote changes, the crew and vehicle plan changes too.
- [Healthcare CRM: Appointment Reminders and Consent](https://rapitek.com/en/healthcare-crm): In a healthcare organisation the patient record, appointment reminders and referral follow-up sit on one record; every change is written to the audit trail.
- [HealthTech CRM: Pilot Installs and Tender Tracking](https://rapitek.com/en/healthtech-crm): In a hospital the clinician, IT and procurement are separate contacts under one opportunity; in health technology the pilot is a task chain with exit criteria.
- [Holding Company CRM: Consolidated Group Reporting](https://rapitek.com/en/holding-company-crm): In a holding each subsidiary is a separate unit; a record carries its company in a field, and when a customer is opened twice the records are matched.
- [Home Healthcare CRM: Verified Visits and Care Plans](https://rapitek.com/en/home-healthcare-crm): In home healthcare a visit is a record with carer, patient and time fields, its start verified by location; a skipped care plan item stays open on the visit.
- [Home Removals CRM: Inventory of Belongings | Rapitek](https://rapitek.com/en/moving-company-crm): In home removals a booking is a record with date and deposit fields; when the date changes the old value stays, and the inventory lines carry photographs.
- [Hosting & Domain CRM: Domain and SSL Expiry | Rapitek CRM](https://rapitek.com/en/hosting-crm): Hosting package, domain and SSL certificate are each a record; the expiry date sits in a field, upcoming renewals fall into a list you tie reminders to.
- [Hotel CRM: Corporate Contracts and Guest Preferences](https://rapitek.com/en/hotel-crm): In a hotel a corporate agreement is a contract on the account record; term, room allocation and nightly rate are fields, and renewal drops as a task in time.
- [HR and Recruitment CRM: Talent Pool and Interviews](https://rapitek.com/en/hr-recruitment-crm): A rejected candidate is not deleted: the CV, interview score and application source stay on one card, and pool-marked candidates return for the next opening.
- [HVAC / Ventilation CRM: Duct Take-off and Installation](https://rapitek.com/en/hvac-crm): The duct take-off and equipment list from the survey go into the quote lines; when the take-off changes on site, the revision is dated on the project record.
- [Import Export CRM: Freight Costs and Batch Allocation](https://rapitek.com/en/import-export-crm): Freight, customs duty and demurrage invoices are added to the shipment batch's lines as they arrive; the cost of the file is read from that total.
- [Independent Accountant CRM: Tax Return Calendar](https://rapitek.com/en/independent-accountant-crm): The tax regime is a field on the taxpayer record; VAT, withholding and provisional tax dates open as tasks, and unclosed work stays on the accountant's list.
- [Insurance Agency CRM: Policy Renewal Tracking | Rapitek CRM](https://rapitek.com/en/insurance-agency-crm): The policy expiry date is a field: 60-30-15-7 day steps open as tasks tied to that date, and missing lines are filtered from the same customer card.
- [InsurTech CRM: Pilot Tracking, Compliance Review | Rapitek](https://rapitek.com/en/insurtech-crm): Technical evaluation, compliance review and pilot are stages of one opportunity record; in InsurTech, waiting time is calculated from the record dates.
- [Interior Design CRM: Concept Versions and Product Selection](https://rapitek.com/en/interior-design-crm): In interior design every concept revision is a dated version under the project record; the version signed on the mobile app counts as current.
- [IT Services CRM: Support Requests and Contracts | Rapitek](https://rapitek.com/en/it-services-crm): In IT services every support request is a record; its category, priority and promised response time are fields, and support hours come off closed requests.
- [IVF Clinic CRM: Cycle and Embryo Records | Rapitek CRM](https://rapitek.com/en/ivf-clinic-crm): Every day of the stimulation cycle is a line on the patient card; at an IVF centre hormone values, scans and embryo records line up in one file.
- [Jewelry CRM: Custom Orders and Gram Weight Lines | Rapitek](https://rapitek.com/en/jewelry-crm): In jewelry, each quote line holds carat, gram weight and workmanship charge in separate fields; when the customer returns, the figure is read from it.
- [Jewelry Store CRM: Special Dates, Certified Stock | Rapitek](https://rapitek.com/en/jewelry-store-crm): At a jewelry store each piece is a unique record by certificate number: gram weight, carat and cut are fields; custom design moves from wax model to setting.
- [Label and Sticker Manufacturer CRM: Revisions | Rapitek](https://rapitek.com/en/label-company-crm): Which revision was approved sits on the order record; in label production, if thermal or vinyl stock is missing the purchase request opens from that order.
- [Laboratory CRM: Sample Tracking and Calibration | Rapitek](https://rapitek.com/en/laboratory-crm): A sample enters the record under its unique code; every stage accumulates on the same card with its owner and time, and turnaround is calculated from it.
- [Landscaping CRM: Maintenance Visits, Site Verification](https://rapitek.com/en/landscaping-crm): In landscaping, maintenance visits open as dated tasks at the start of the season; on closing, the location check and photo go onto the same record.
- [Language School CRM: Trial Lessons and Exam Tracking](https://rapitek.com/en/language-school-crm): A trial-lesson visitor is a candidate record; 24-48-72 hour follow-ups are tasks on it, and the A1-C2 level and IELTS date are fields on the card.
- [Laser Hair Removal Center CRM: Session Balance | Rapitek](https://rapitek.com/en/laser-hair-removal-center-crm): In laser hair removal the package is an area-based record; sessions are written under it and the next appointment derives from that area's repeat interval.
- [Leather CRM: Batch Shade, Samples, Quality Grade | Rapitek](https://rapitek.com/en/leather-crm): In leather what is approved is not a colour code but a batch: batch number, shade and grade sit on the order; the price per square decimetre on the account.
- [Legal CRM: Hearing Calendar and Time Records | Rapitek CRM](https://rapitek.com/en/legal-crm): In law every case file is a record attached to the client; the case number and hearing date sit in fields, and time worked becomes draft invoice items.
- [LegalTech CRM: Pilot and Data Processing Review | Rapitek](https://rapitek.com/en/legaltech-crm): In LegalTech the pilot is an opportunity record with its own stages: duration, users and objections are its fields; the privacy review is a separate step.
- [Logistics CRM: Route Pricing and Delivery Proof | Rapitek](https://rapitek.com/en/logistics-crm): In logistics, requests from three channels land in one pool; route, tonnage and vehicle type are quote-line fields, priced from a predefined list.
- [Manufacturing CRM: Quote Revisions, Due Dates | Rapitek](https://rapitek.com/en/manufacturing-crm): In manufacturing every revision of the quote is a separate version; price and due date are its fields, and earlier versions are not deleted.
- [Marina CRM: Winter Storage and Documents | Rapitek](https://rapitek.com/en/marina-crm): Berthing, winter storage and haul-out are separate records; boat length and block position are fields, and certificate expiry sits on the boat record.
- [Maritime CRM: Port Calls and Shift Handover | Rapitek](https://rapitek.com/en/maritime-crm): Provisions, paperwork and survey steps are dated tasks tied to the port call; at shift handover, who still has what open is seen from a single list.
- [Media CRM: Ad Break Bookings and Media Plans | Rapitek](https://rapitek.com/en/media-crm): In media the brand and the agency representing it are separate accounts; the commission rate reaches the quote from the agency record.
- [Medical Centre CRM: Specialty Calendars, Referrals | Rapitek](https://rapitek.com/en/medical-center-crm): In a medical centre a referral is a job with its own record; the history and test results are seen from the same card in the new specialty.
- [Medical Device CRM: Calibration and Demo Tracking | Rapitek](https://rapitek.com/en/medical-device-crm): Every unit in the hospital is a separate record with a serial number; calibration period, warranty expiry and the demo return day sit on the same card.
- [Metal Industry CRM: Cutting Lists and Quotes | Rapitek](https://rapitek.com/en/metal-industry-crm): The request arrives with a cutting list and the quote splits into material and labour lines; when the same part is asked for again, the old quote is reopened.
- [Mining CRM: Lot Grades and Licence Calendar | Rapitek](https://rapitek.com/en/mining-crm): In mining a shipment lot is a record: the assay result, the weighing and the agreed grade range are fields on one card; out-of-range lots are filtered.
- [Music School CRM: Timetables and Make-Up Lessons | Rapitek](https://rapitek.com/en/music-school-crm): In a music school a lesson is a record with instructor, room and time fields; a postponement lists the affected lessons and a missed lesson awaits make-up.
- [Nonprofit CRM: Donor and Volunteer Records | Rapitek](https://rapitek.com/en/nonprofit-crm): A donor is a person record and donation lines accumulate under the card; the same person is also tied to it by volunteering and event attendance.
- [Notary CRM: Appointments and Journal Numbers | Rapitek](https://rapitek.com/en/notary-crm): At a notary a transaction is a record; missing document, stage and journal number are its fields, and an institution's regular work sits under its account.
- [OB-GYN Clinic CRM: Pregnancy Week Tracking | Rapitek](https://rapitek.com/en/obgyn-clinic-crm): In obstetrics the last menstrual period date is a field; weekly checks and screenings open as tasks tied to it, and ultrasound images are dated attachments.
- [Oil and Gas CRM: Dealer Network and Field Visits | Rapitek](https://rapitek.com/en/oil-gas-crm): In oil and gas distribution a station is an account record; region and period volume target are its fields, and tank and pump calibration dates open tasks.
- [Optician CRM: Prescriptions and Renewals | Rapitek CRM](https://rapitek.com/en/optician-crm): In optics every eye test is a dated record on the customer card; the prescription is never overwritten and the last test date builds the renewal list.
- [Organic Farming CRM: Certificates and Batches | Rapitek](https://rapitek.com/en/organic-farming-crm): In organic production a certificate is a record with an expiry date field; the batch number links the shipment to the grower account and the source is traceable.
- [Orthodontic Clinic CRM: Wire Appointments, Instalments](https://rapitek.com/en/orthodontics-clinic-crm): In orthodontics treatment is one timeline: the note, photo, aligner set and instalment build up on the patient record, and retention opens at the end.
- [Packaging CRM: Proof Approval and Revision History](https://rapitek.com/en/packaging-crm): The die number, print proof approval and the quantity left on the annual agreement sit on one packaging record; each shipment is a line on the agreement.
- [Paper CRM: Weight-Based Quotes and Allocation](https://rapitek.com/en/paper-crm): A quote is given to a specification, not a product: in paper the grade, weight, size and reel-or-sheet are line fields, and expired quotes gather in a list.
- [Patent CRM: Files, Oppositions and Renewals](https://rapitek.com/en/patent-office-crm): Renewal, opposition and annual fee dates are separate fields on the trademark and patent file; a task opens before the deadline and stays until closed.
- [Pet Grooming CRM: Animal Card and Grooming History](https://rapitek.com/en/pet-grooming-crm): In pet grooming the species, breed, allergies and clipping preference sit on the animal's record; treatment time follows coat type, not the queue.
- [Pet Shop CRM: Food Preference and Recurring Orders](https://rapitek.com/en/pet-shop-crm): A pet is a record attached to the customer; the food brand, pack size and daily consumption are its fields, and the reminder list follows the finish date.
- [Pharmaceutical CRM: Doctor Visits, Prescription Data](https://rapitek.com/en/pharmaceutical-crm): The representative's visit, the samples left and the prescription data build up on the same doctor record; the audit trail is taken from those records.
- [Pharmacy CRM: Pack Tracking and SGK Provision](https://rapitek.com/en/pharmacy-crm): In a pharmacy the pack finish date is a field on the customer record; packs near expiry gather in a list and provision fields are mandatory on the sale.
- [Photography CRM: Deposits and Selection Delivery](https://rapitek.com/en/photography-crm): In photography the shoot date sits with the deposit status on one record; selection, album approval and delivery are tasks with their own waiting list.
- [Physiotherapy CRM: Session Entitlement, SGK Provision](https://rapitek.com/en/physiotherapy-crm): The number of sessions on the doctor's report and its validity date are fields on the patient record; each session is deducted and renewal opens in time.
- [Pilates CRM: Reformer Quota and Class Type | Rapitek CRM](https://rapitek.com/en/pilates-yoga-crm): In an equipment class the quota is the number of reformers, not people; a machine in maintenance drops capacity and the overflow moves to the waiting list.
- [Plastics CRM: Tiered Pricing and Annual Draw | Rapitek CRM](https://rapitek.com/en/plastics-crm): In plastic injection a quote carries the validity date and the raw material price it rests on — when resin moves, expired quotes filter into one list.
- [Plumbing CRM: Emergency Call and Site Visit Quote | Rapitek](https://rapitek.com/en/plumbing-crm): In plumbing the site visit turns into a quote record; materials and labour are separate items, and emergency calls share the day list with planned work.
- [PR Agency CRM: Media List and Coverage Record | Rapitek CRM](https://rapitek.com/en/pr-agency-crm): Journalists and editors are contact records with subject and last contact date fields; in a PR agency monthly coverage is compiled from records.
- [Pre-Accounting CRM: Balance and Cheque Due Date | Rapitek CRM](https://rapitek.com/en/pre-accounting-crm): Balance, due date and risk limit are fields on the account card; an account over its limit is flagged at order entry, and a payment promise is a dated task.
- [Preschool and Nursery CRM: Places and Instalments | Rapitek](https://rapitek.com/en/preschool-crm): Pre-registration, final enrolment and places move on the same child record; in a preschool an overdue instalment line drops into the report.
- [Printing CRM: Proof Rounds and Reprint Records | Rapitek CRM](https://rapitek.com/en/printing-crm): In a print shop every proof is a line on the job record; the round, the quantity and the paper type sit there, and print follows the last approved round.
- [Private School CRM: Parent Tracking and Enrolment | Rapitek](https://rapitek.com/en/private-school-crm): In a private school the parent who comes on a tour is attached to one file with the source; documents and payment plan sit in the same file.
- [PropTech CRM: Portfolio Migration and Approvals | Rapitek](https://rapitek.com/en/proptech-crm): In proptech the portfolio manager, finance and IT are separate contact records; who objected to what stays in a note on their card and is handed over.
- [Psychology and Psychotherapy CRM: Session Notes | Rapitek](https://rapitek.com/en/psychology-crm): In psychology the session note sits inside the session record, its visibility set by the role rule defined at setup; appointments and payments share one card.
- [Psychology Clinic CRM: Session Notes and Balance | Rapitek](https://rapitek.com/en/psychology-clinic-crm): A recurring session is one plan; in a psychology clinic every client in a group session becomes a separate line on that record, and places are read from it.
- [Real Estate Development / Contractor CRM | Rapitek CRM](https://rapitek.com/en/real-estate-development-crm): Whether a unit is available, on option or sold is a field on the unit's record; keep the buyer's down payment and instalment lines with their due dates.
- [Recycling CRM: Containers and Buyer Quotes | Rapitek CRM](https://rapitek.com/en/recycling-crm): Keep every container under the waste producer's account with its last collection date; ticket number and tonnage are written as the collection task closes.
- [Renovation CRM: Site Survey and Trade Scheduling | Rapitek](https://rapitek.com/en/renovation-crm): The survey note and photo are attachments to the renovation quote; every revision is dated, and budget meets actual cost on the project record's line items.
- [Restaurant CRM: Bookings and No-Show Records | Rapitek CRM](https://rapitek.com/en/restaurant-crm): In a restaurant a booking is a record with date, time, party size and table fields; the no-show is a field, and repeat cancellations show on the guest card.
- [Retail CRM: Store, Website and Marketplace Records | Rapitek](https://rapitek.com/en/retail-crm): Store sales, online orders and marketplace records merge on one customer card; in retail returns and complaints gather in a single channel-independent queue.
- [Robotics CRM: Commissioning and Cell Records | Rapitek CRM](https://rapitek.com/en/robotics-crm): In robotics a cell is a project record; part weight, reach and cycle time sit in its fields, and after handover the same cell lives on as an equipment record.
- [Security Services CRM: Shift Plan and Patrol Record | Rapitek](https://rapitek.com/en/security-services-crm): In private security every site is an account record; the contract headcount and shift pattern sit in its fields, and ID card expiry on the staff record.
- [Skincare Center CRM: Skin Analysis & Sessions | Rapitek CRM](https://rapitek.com/en/skincare-center-crm): Skin type and allergies are fields on the client record; a peeling or mesotherapy package's remaining sessions sit on the same card, renewals start there.
- [Smart City Technologies CRM: Tender Calendar | Rapitek CRM](https://rapitek.com/en/smart-city-crm): Tender specification, decision date and bid sit on one opportunity record; municipal and private-sector lines run in separate stages on smart city projects.
- [Software Development CRM: Proposals and Support Records](https://rapitek.com/en/software-development-crm): In software development, support requests, bug reports and development requests land in one queue; the type field separates them.
- [Solar Energy CRM: Bids and Grid Applications | Rapitek CRM](https://rapitek.com/en/solar-energy-crm): Roof area and target installed capacity are fields on the solar project; bid revisions are versioned, and an expired price drops off the open list.
- [Solar Panel Installation CRM: Survey to Commissioning](https://rapitek.com/en/solar-panel-installation-crm): From survey to commissioning every installation is a work order record; crew, date and site address are fields, and the crew's arrival is verified by GPS.
- [Spa & Wellness CRM: Session Balance & Booking | Rapitek CRM](https://rapitek.com/en/spa-crm): Spa bookings come from your website and Instagram bio; therapist, room and remaining sessions gather on one appointment record that draws down the balance.
- [Sports Club CRM: Licence Expiry & Dues | Rapitek CRM](https://rapitek.com/en/sports-club-crm): Write licence, medical report and insurance expiry into date fields on the athlete record; at a sports club those nearing expiry list before the squad is filed.
- [Staffing Agency CRM: Submissions & Fees | Rapitek CRM](https://rapitek.com/en/staffing-agency-crm): A submission is a record tying candidate to role; at a staffing agency write the date and consultant on it so no candidate goes twice to the same client.
- [Swimming Pool CRM: Service Visits & Chemicals | Rapitek CRM](https://rapitek.com/en/swimming-pool-crm): Every pool is a separate record; volume, equipment model and installation date are its fields, and service visits and chemicals used build up under the same card.
- [Telecom CRM: Commitment End & Line Inventory | Rapitek CRM](https://rapitek.com/en/telecom-crm): In telecom, sites are separate records under the corporate account; each line carries its own commitment end, so the renewal talk starts from a date.
- [Textile CRM: Sample Tracking, Season & Export | Rapitek CRM](https://rapitek.com/en/textile-crm): Which sample went to whom, in which variant, and did approval come back — all three sit on the customer record. Export revenue is reported in its own currency.
- [Theater CRM: Season Subscriptions & Group Seats | Rapitek](https://rapitek.com/en/theater-crm): In theater the season subscription end date is a field on the person record; school and company group bookings run request, hold, deposit, confirmed.
- [Theme Park CRM: Group Entry & Daily Capacity | Rapitek CRM](https://rapitek.com/en/theme-park-crm): Open school, company and agency bookings with date and headcount fields; at a theme park, the total falling on one day is that day's expected crowd.
- [Tourism CRM: Guest Profile & Agency Records | Rapitek CRM](https://rapitek.com/en/tourism-crm): In tourism a guest's room preference and past stays sit on their own record; the agency allotment and last cancellation date are a separate record.
- [Translation Agency CRM: Language Pairs & Deadlines | Rapitek](https://rapitek.com/en/translation-agency-crm): At a translation agency a job is a project record: language pair, word count and deadline are fields; translation, editing and final check are its stages.
- [Travel Agency CRM: Quotes & Visa Files | Rapitek CRM](https://rapitek.com/en/travel-agency-crm): At a travel agency, requests from WhatsApp, email and web forms drop into one pool; a tour package is a product record and the quote line prices from it.
- [Tutoring Center CRM: Topic-Level Tracking | Rapitek CRM](https://rapitek.com/en/tutoring-center-crm): Topics a student struggles with are marked on the curriculum tree; at a tutoring center the LGS countdown ties to the mock calendar, absence to parent contact.
- [University CRM: Application Tracking & Alumni | Rapitek CRM](https://rapitek.com/en/university-crm): At a university an applicant is a record; diploma equivalence, language certificate and visa are tasks tied to it, read from the list without opening a file.
- [Vehicle Inspection CRM: Digital Report, Vehicle History](https://rapitek.com/en/vehicle-inspection-crm): Reports are tied to the vehicle by chassis number; on a second visit paint and body measurements open side by side, and appointments follow lift duration.
- [Veterinary Clinic CRM: Vaccination and Parasite Calendar](https://rapitek.com/en/veterinary-crm): The animal is its own record linked to its owner; the vaccination interval and allergy belong to it, so the reminder says which animal it is for.
- [VR AR CRM: Pilot Tracking and Headset Inventory](https://rapitek.com/en/vr-ar-crm): Headsets and stations are serial-numbered records; in a VR and AR pilot the scene count and success criterion are fields on the opportunity.
- [Warehouse CRM: Space Allocation, Dispatch and Storage Fees](https://rapitek.com/en/warehouse-crm): Pallet count and entry and exit dates are fields on the goods receipt; the storage fee statement comes from a report on them, not a manual count.
- [Waste Management CRM: Container Tracking and Tonnage](https://rapitek.com/en/waste-management-crm): In waste management every customer site is a record: the container type sits in a field, the weighed tonnage on the collection task.
- [Water Dealer / Carboy CRM: Subscription & Route | Rapitek](https://rapitek.com/en/water-delivery-crm): Full carboys given out and empties taken back are written to the same delivery record; at a water dealer, customer holdings and depot stock update together.
- [Wealth Management CRM: Portfolio and Document Tracking](https://rapitek.com/en/wealth-management-crm): In wealth management the risk profile and investment preference are fields on the card; every recommendation stays on record with the profile it rests on.
- [Wedding and Event Planning CRM: Day Run Sheet](https://rapitek.com/en/wedding-event-crm): In wedding planning every milestone is a dated task linked to the wedding record; supplier assignment and the approval date sit on lines of the same record.
- [Weight Loss Clinic CRM: Measurement and Diet Tracking](https://rapitek.com/en/weight-loss-clinic-crm): In a weight loss clinic, weight, BMI and waist circumference are dated onto the patient record at every check; bariatric test steps are prerequisite tasks.
- [Wind Energy CRM: Land Owners and Turbine Maintenance](https://rapitek.com/en/wind-energy-crm): Every plot owner is a contact record; in wind energy the easement agreement's end date is a field, and turbine maintenance is a task linked to that record.

## Blog
- [Blog — CRM, sales process and customer management | Rapitek](https://rapitek.com/en/blog): Field notes from enterprise CRM implementations: process setup, pipeline tracking, integration decisions and the questions worth asking before you choose a CRM.
- [How to Choose a CRM: The Questions That Decide It](https://rapitek.com/en/blog/how-to-choose-a-crm): CRM selection guide for sales teams of 5+: process fit, customization cost, data migration, training, 3-year total cost, and KVKK and data location in Turkey.
- [Lead Management: From First Contact to Qualified Opportunity](https://rapitek.com/en/blog/lead-management-guide): How to qualify, score, route and follow up on leads — plus the KVKK, explicit consent and İYS rules that apply when you collect leads through a form in Turkey.
- [History of CRM: Timeline from Rolodex to AI (1950–2026)](https://rapitek.com/en/blog/history-of-crm): Trace the history of CRM from the 1950s Rolodex through Siebel and the SaaS revolution to today's AI-augmented platforms — a complete timeline to 2026.
- [Pharmacy Inventory: Expiry Tracking & Compliance | Rapitek](https://rapitek.com/en/blog/pharmacy-inventory-managing-expiry-dates-regulatory-compliance): How pharmacies manage expiry dates, FEFO rotation, lot traceability and audit trails — plus how a configurable CRM supports compliance, hosted in the EU.
- [What Is a Customer? Definition, Types & Lifecycle Guide](https://rapitek.com/en/blog/what-is-customer): What is a customer? Clear definition, customer vs consumer, B2B and B2C types, segmentation and the customer lifecycle — a complete guide from Rapitek CRM.