Rapitek CRM: reps change, the customer history stays.
Follow every customer in one place, from the first message to the quote and from the quote to payment; we do the setup. WhatsApp and Instagram messages, quotes and the pipeline sit on one record that stays when a rep leaves.
Which one sounds like you?
Teams selling on WhatsApp and Instagram
Messages land in a shared inbox and every conversation is written onto the customer record. Small teams start with the Inbox plan.
B2B teams working with quotes and an ERP
Quotes, the pipeline and field visits on one record. We build the connection to systems such as Logo, Mikro and Netsis.
Organizations whose CRM projects we delivered.
A selection from our CRM implementation and consulting projects. Logos belong to their respective owners.
The same CRM, in the field team's pocket.
The mobile app is not a separate product: open opportunities, today's tasks and overdue work are read from the same records you see on the desktop. The WhatsApp inbox, the customer card, quotes and visit tracking all run inside the app, and Rapi writes records from speech. Published on the App Store and Google Play.
Powerful features, a clean interface.
Sales pipeline
Every lead and every stage on one screen. Drag-and-drop pipeline, your own stages, win probability, and team-level views.
WhatsApp shared inbox
Your team replies from a single number inside the CRM; every conversation is linked to the related contact, lead, or opportunity.
Built-in AI assistant
In the mobile app, Rapi creates and updates records by voice and turns a photo of a business card into a lead; it can be set to ask for your confirmation before saving. Rapi and the other AI features send content to Anthropic only when you use them or enable them in an automation; an administrator can turn them all off with one switch.
Reports and dashboards
Tabular and summary report types; a drag-and-drop dashboard designer, PDF and Excel export.
ERP and email connectivity
Connects to systems like Logo, Netsis, Mikro or SAP through the REST API, webhooks and import/export, delivered by the team that builds the product. You connect your own Gmail account for sending email and calendar sync; your inbox is not read. Outlook and Microsoft 365 are not available yet.
Separate database and access control
A separate database per customer, two-factor authentication (email code or authenticator), role-based access, and a field-level audit trail.
How we get you started.
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1
Discovery
Together we map your sales process, your team structure, and the systems you use today. A 30-minute call is enough.
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2
Setup and data migration
Fields, stages, roles, and reports are configured around your process; your existing data is migrated, and integrations are built in this step. The scope of setup, and any fee for it, is agreed in writing beforehand.
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3
Training and go-live
We train your team ourselves. We do not commit to a timeline before discovery; after the discovery call we give you a date, not a range. Data migration and training are part of that date.
Let's see how it would be set up for you.
We listen to your process and map out which fields, stages and reports would be configured.
30 minutes · No obligation · The call is held in Turkish
What teams who worked with us say.
As Anatolia Tile, we place great importance on digital transformation to maintain our leadership position in the global market since 1995. The CRM project we initiated with Rapitek completely transformed our sales processes. By consolidating our customer data on a single platform, we increased team efficiency and accelerated our decision-making processes. Rapitek's industry experience and solution-oriented approach enabled us to achieve results beyond our expectations.
General Manager · Anatolia Tile
With Rapitek's solution-oriented approach, we started the necessary work to quickly complete improvements in our Salesforce customizations and integrations. With these improvements, we prevented data duplication and increased system efficiency.
Sales Director · Petroyağ
As a former Salesforce user, getting to know Rapitek was an opportunity that opened the doors to different solutions for us. With the smart solutions their consultants provided, we significantly increased our efficiency. In addition, thanks to our collaboration with Rapitek, we seamlessly integrated our product with Salesforce and made our processes more efficient.
Business Development Director · Iyzico
The references above relate to CRM implementation and integration projects carried out by Rapitek; they do not mean that those organizations use the Rapitek CRM product today. Brand names, logos and titles belong to their owners.
Who it fits
Sales teams of 5 or more users
Rapitek CRM is designed for B2B sales and field teams of 5 or more users. Fields, stages, roles and reports are built once for the whole team, so the setup pays off at that scale. If you mainly want to gather demand from a single channel, Inbox is a separate starting point.
Teams that want setup done for them
We configure the fields, stages, roles and reports around your process, we migrate the data, and we do the training.
Teams that want to try it on their own process
You can try it free for 7 days; we start with a 30-minute intro call, then discovery, then scope and price in writing. No credit card is required.
Teams that want integration built for them
Integrations are built for your project over an open REST API, by the team that builds the product.
Frequently asked questions.
What is Rapitek CRM?
Who is Rapitek CRM for?
How long does implementation take?
Can we explore the product ourselves?
How much does Rapitek CRM cost?
Does it integrate with our existing ERP?
Where is my data stored?
How does support work?
Can you support our teams in other countries?
The product is new. Why should we trust you?
See the product on your own scenario.
In a 30-minute intro call we show Rapitek CRM on your own sales process. A real screen, not a slide deck. Afterwards we open a 7-day free trial account set up for your team and process, and extend it if needed. No credit card required.
