200+ Projects Worth of Experience

CRM Academy

Learn CRM best practices from experts who've implemented systems for 150+ enterprises. Platform-agnostic strategies and hands-on training.

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Why Learn From Rapitek Academy

Real-world expertise meets comprehensive education

Practical Experience

Learn from 200+ real implementations, not just theory

Bilingual Training

Professional courses in both Turkish and English

Expert Instructors

Learn directly from consultants with 200+ implementations

Hands-On Learning

Practice on real CRM environments, not simulations

Training Programs

Choose your learning path

CRM Fundamentals

CRM Fundamentals

Beginner

Master the core concepts of Customer Relationship Management. Learn how to organize contacts, track deals, and build lasting customer relationships.

  • • Understanding CRM fundamentals and business value
  • • Contact and account management best practices
  • • Sales pipeline setup and opportunity tracking
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Modern CRM for Salesforce Users

Beginner

Apply your Salesforce experience on a modern, local CRM platform. Learn how to leverage what you know in Rapitek CRM.

  • • Salesforce-Rapitek terminology glossary
  • • Interactive hands-on labs
  • • Real scenario exercises
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Sales Pipeline Mastery

Intermediate

Design and optimize sales pipelines that convert. Learn stage management, forecasting, and automation techniques used by top-performing sales teams.

  • • Pipeline design principles and stage optimization
  • • Lead qualification and scoring frameworks
  • • Automation rules for stage transitions
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Platform-Specific Training

Migrating from Salesforce to Rapitek CRM

Intermediate

Leverage our 10+ years of Salesforce expertise and 6 years as official Salesforce partner to seamlessly migrate your system to Rapitek CRM. Includes data transfer, process mapping, and team training.

  • • One-on-one migration consulting
  • • Data transfer tools and templates
  • • Salesforce-Rapitek feature mapping document
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Excel to CRM Migration

Beginner

Successfully migrate your business from spreadsheets to a professional CRM system. Data cleanup, import strategies, and team adoption techniques.

  • • Data audit and cleanup methodology
  • • Field mapping and data transformation
  • • Import strategies and validation
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CRM Automation & Workflows

Advanced

Automate repetitive tasks and build intelligent workflows. Learn to create triggers, automated emails, task assignments, and approval processes.

  • • Workflow design principles
  • • Trigger-based automation
  • • Automated email sequences
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AI-Powered CRM Features

Intermediate

Learn to leverage AI capabilities in your CRM. Smart email detection, customer insights, automated task generation, and predictive analytics.

  • • AI email detection and prioritization
  • • Predictive customer insights
  • • Automated task generation
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Executive Education

CRM Evaluation: Salesforce Alternatives

Executive

For executives: Objectively evaluate local CRM alternatives as Salesforce costs rise. TCO analysis and decision framework included.

  • • TCO calculation template
  • • Decision matrix framework
  • • Industry-specific case studies
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CRM Strategy for Executives

Executive

Strategic overview of CRM for business leaders. ROI measurement, team adoption strategies, and using CRM data for business decisions.

  • • CRM ROI measurement framework
  • • Team adoption and change management
  • • Executive dashboards and KPIs
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Corporate Training Solutions

Customized programs for your team's success

Team Training

Upskill your entire team with customized curriculum

On-Site Training

We come to your office for immersive learning

Custom Curriculum

Training designed for your specific CRM and processes

Get a Custom Training Proposal

Tell us about your team's training needs and we'll create a customized program that delivers results.

Request Proposal

Flexible Learning Options

Choose the format that works for you

Live Online

Interactive sessions via Zoom with real-time Q&A and collaboration

Self-Paced

Learn at your own speed with recorded content and exercises

On-Site

In-person training at your office for maximum engagement

Invest in Your Team's Success

Enhance your CRM skills with courses built from 200+ enterprise implementation experiences.

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