CRM Fundamentals

Modern CRM for Salesforce Users

Apply your Salesforce experience on a modern, local CRM platform. Learn how to leverage what you know in Rapitek CRM.

2-day training
Live Online
Beginner

Course Overview

Designed for professionals who have used or are still using Salesforce, this training shows you how to apply your existing CRM knowledge on the Rapitek platform. Why this training? - Concepts you learned in Salesforce are universal - Rapitek CRM is faster and more cost-effective - Turkish interface and KVKK compliance - Direct communication with local support team Training content: - CRM terminology comparison (Lead, Opportunity, Account, etc.) - Rapitek equivalents of Salesforce processes - Reporting and dashboard creation - Automation and workflows - Mobile app usage - API and integration basics Your Salesforce knowledge gives you an advantage in Rapitek CRM!

What You'll Learn

  • Salesforce-Rapitek terminology glossary
  • Interactive hands-on labs
  • Real scenario exercises
  • Certificate of completion
  • Post-training resource access
  • Community forum membership

Course Format

Duration

2-day training

Format

Live Online

Level

Beginner

Language

English

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