Industry-Specific Solution

CRM for Airline Industry

Designed from 200+ Enterprise Implementation Experience

Unify your loyalty programs, passenger feedback loops, and corporate client management in one platform with Rapitek CRM.

Why Airline Companies Need a Specialized CRM

Loyalty program data, post-flight passenger feedback, and corporate account management were scattered across different departments. Measuring customer lifetime value and personalizing outreach was nearly impossible.

Discover how Rapitek CRM's features address these challenges with industry-specific workflows.

How Airline Teams Achieve More with CRM

Unify your loyalty programs, passenger feedback loops, and corporate client management in one platform with Rapitek CRM.

Loyalty Program Management

Track frequent flyer tiers, point balances, and reward redemptions. Run targeted campaigns to re-engage dormant members.

Post-Flight Feedback & Surveys

Automatically send satisfaction surveys after each flight, analyze NPS trends, and route complaints to the right teams for resolution.

Corporate Customer Management

Manage corporate travel agreements, volume-based pricing, and dedicated account contacts in a structured, searchable database.

Passenger Communication Automation

Send personalized notifications for schedule changes, promotions, and loyalty milestones via email, SMS, or push notification channels.

See CRM for Airline

Request a personalized demo configured for your industry. 2-4 week implementation, all features included.

Key Outcomes for Airline with Rapitek CRM

Built from hands-on experience across 200+ enterprise CRM projects. See transparent pricing for all features included.

Loyalty Program Management

Track frequent flyer tiers, point balances, and reward redemptions. Run targeted campaigns to re-engage dormant members.

Post-Flight Feedback & Surveys

Automatically send satisfaction surveys after each flight, analyze NPS trends, and route complaints to the right teams for resolution.

Corporate Customer Management

Manage corporate travel agreements, volume-based pricing, and dedicated account contacts in a structured, searchable database.

Enterprise-Grade Security & Compliance

GDPR Compliant

European data protection ready

Data Security

Enterprise-grade encryption

2-4 Week Setup

Fast implementation

200+ Projects

Proven enterprise experience

Get Your Airline CRM Demo

See how Rapitek CRM solves airline challenges. Live demo with your data in 30 minutes.

How to Implement CRM for Airline

Our proven 4-step implementation process, refined across 200+ enterprise projects

1

Discovery & Analysis

We analyze your airline workflows and map CRM requirements

2

Configuration

Custom fields, pipelines, and automations for your industry

3

Data Migration

Seamless transfer from spreadsheets or existing CRM systems

4

Training & Go-Live

Team training and ongoing support — go live in 2-4 weeks

Frequently Asked Questions

Common questions about CRM for Airline

Can we integrate loyalty program data with our reservation system?
Yes, Rapitek CRM connects with reservation and ticketing systems via API, synchronizing passenger profiles, booking history, and loyalty tier data in real time.
How does the CRM help manage corporate travel accounts?
You can create dedicated corporate accounts with custom pricing tiers, track travel volumes against contract commitments, and generate usage reports for periodic account reviews.
What are the benefits of using CRM in the Airline industry?
Using CRM in the Airline industry strengthens customer relationships, automates sales processes, increases efficiency, and enables data-driven decision making. Rapitek CRM is ready for deployment in 2-4 weeks with industry-specific workflows.
What is the best CRM software for Airline?
When choosing a CRM for Airline, consider industry-specific workflows, integration capabilities, customization options, and support quality. Rapitek CRM offers tailored solutions with 200+ enterprise project experience.
How much does a Airline CRM system cost?
Rapitek CRM for Airline starts at $25/user/month. Setup, training, customization, and 24/7 support are included. No hidden costs.
How does the CRM transition process work in Airline?
Transitioning to Rapitek CRM in Airline takes an average of 2-4 weeks. Your existing data is securely migrated, your team receives comprehensive training, and you get direct support from our founding team.
Is mobile CRM available for Airline?
Yes, Rapitek CRM is fully mobile-compatible. Field teams, sales representatives, and managers in Airline can access all CRM features from their phone or tablet.

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