Want To Build Your Salesforce Career?

Want To Build Your Salesforce Career? Here Are Six Tips for Your Journey!

Now is the time to build an exciting and rewarding career in the Salesforce ecosystem, as digital transformation is booming in virtually every sector and industry. Follow these seven essential tips to accelerate your career. Discover Trailblazer Mark Tossell's seven essential career-building tips for Salesforce.

Read more about "Want To Build Your Salesforce Career? Here Are Six Tips for Your Journey!"

Feb. 3, 2023 · 3 minutes

Salesforce's Free Online Learning Platform

Salesforce's Free Online Learning Platform: An Overview

Rather than pursuing traditional degrees, a large number of individuals and businesses are redefining the landscape of education by exploring alternative learning opportunities. In some ways, online learning is also eliminating the educational wealth gap and assisting others in developing skills for the booming customer service industry.

Read more about "Salesforce's Free Online Learning Platform: An Overview"

Feb. 3, 2023 · 3 minutes

Should Your Organization Invest in Technology Right Now?

Should Your Organization Invest in Technology Right Now?

Even during a recession, consumers will purchase useful and beneficial goods. The key is to invest in value-adding innovation.

Read more about "Should Your Organization Invest in Technology Right Now?"

Feb. 3, 2023 · 3 minutes

MuleSoft and Genie

How You Can Leverage MuleSoft and Genie Customer Data Cloud to Advance Automation?

Salesforce introduced Genie Customer Data Cloud, now powered by Tableau, to assist businesses in better understanding customer data and delivering actionable insights in real-time and at scale. Genie Customer Data Cloud processes an average of more than 100 billion customer records per day across the entirety of Customer 360. This is a game-changer for MuleSoft clients, as the Genie Customer Data Cloud now enables all businesses to access real-time data across any modern or legacy system.

Read more about "How You Can Leverage MuleSoft and Genie Customer Data Cloud to Advance Automation?"

Jan. 25, 2023 · 5 minutes

How to Increase Your Team's Productivity and Efficiency?

How to Increase Your Team's Productivity and Efficiency?

In the midst of an uncertain economy and the new norm of remote work, business leaders are all in the same boat, pondering how to keep employees motivated, productive, and engaged. For this purpose, there are a few of strategies to establish a steady workflow.

Read more about "How to Increase Your Team's Productivity and Efficiency?"

Jan. 24, 2023 · 7 minutes

What Is a Trailblazer?

What Is a Trailblazer?

A Trailblazer is anyone who wishes to innovate and achieve success with Salesforce. Whether you are just beginning your career or retraining for a new one, retraining is essential. Whether you're a seasoned leader assisting teams with digital transformation or an entrepreneur developing business applications, we can help. The possibilities are truly limitless, and we encourage everyone to explore them.

Read more about "What Is a Trailblazer?"

Jan. 19, 2023 · 5 minutes

What Does Salesforce Do?

What Does Salesforce Do?

Customers' expectations are at an all-time high, and the economy is difficult, so you must be as efficient and effective as possible. Customer relationship management (CRM) software from Salesforce eliminates technological silos between departments. Customer 360 describes Salesforce's entire portfolio of products and services.

Read more about "What Does Salesforce Do?"

Jan. 19, 2023 · 6 minutes

How to Boost Your Automation for Greater Cost Savings and Productivity?

How to Boost Your Automation for Greater Cost Savings and Productivity?

Intelligent automation integrates robotic process automation (RPA), artificial intelligence (AI), analytics, and data to create an end-to-end process that can autonomously learn and adapt. According to Deloitte's most recent automation survey, organizations that have moved beyond the pilot phase of intelligent automation have reduced costs by an average of 32%.

Read more about "How to Boost Your Automation for Greater Cost Savings and Productivity?"

Jan. 19, 2023 · 4 minutes

Order Management

What is Order Management?

Order management is a complex procedure that culminates in a moment of truth, which occurs when a merchant meets the brand promise made to clients. Once a customer hits the "purchase" button or completes the checkout process, order management begins shipping and delivering the merchandise.

Read more about "What is Order Management?"

Dec. 19, 2022 · 4 minutes

What is Opportunity Management?

What is Opportunity Management?

Opportunity management, often known as pipeline management, is the process of structuring and tracking your sales pipeline's deals. This helps you prioritize the most likely to close offers and strengthens your sales approach, allowing you to reach your sales objectives.

Read more about "What is Opportunity Management?"

Dec. 19, 2022 · 7 minutes

What is Opportunity?

What is Opportunity?

A Salesforce opportunity represents an ongoing transaction. This typically refers to the phase in which a prospect is approached and has expressed interest in engaging with your company. However, they have yet to properly engage with you, and the transaction has not yet been finalized.

Read more about "What is Opportunity?"

Dec. 20, 2022 · 3 minutes

What is Task Management?

What is Task Management?

Task management is the act of establishing, prioritizing, delegating, and monitoring tasks to ensure they are performed within the allotted time frame. In addition, it requires managing the workflow and resolving bottlenecks to ensure the effective completion of tasks. Task management is a crucial element of successful project management and corporate operations.

Read more about "What is Task Management?"

Dec. 16, 2022 · 8 minutes

What is Lead Management?

What is Lead Management?

Lead Management is the process of acquiring and managing leads (possible customers) prior to their conversion. This is a more extensive approach than traditional advertising and is especially suitable to e-commerce shops that cultivate individual client relationships.

Read more about "What is Lead Management?"

Dec. 16, 2022 · 5 minutes

What is a Lead?

What is a Lead?

A lead is a person who has expressed interest in the products or services of your firm. They have provided basic information indicating a possible interest in purchasing from you. They may have provided their contact information, interacted with your website, or subscribed to your blog, for instance.

Read more about "What is a Lead?"

Dec. 16, 2022 · 4 minutes

What is a Prospect?

What is a Prospect?

Usually, the potential customer of a business is referred to as a prospect. It is a person who has the potential to be interested in the company's services and products but has not yet purchased them. He is thus not a customer. The word potential customer is extremely nebulous; it can be used to refer to a person who knows the firm and wants to purchase one of their products, as well as a person who may be interested if they share a characteristic with the bulk of the company's clients, such as the same occupation.

Read more about "What is a Prospect?"

Dec. 16, 2022 · 4 minutes

What are the CRM Apps?

What are the CRM Apps?

A well-organized system, such as any CRM tool, can be the difference between closing a contract and losing it when it comes to sales leads. But being organized frequently requires utilizing modern tools and technologies. Even those of us who are wary of having a bloated tech stack are aware of how much data today's firms manage on a daily basis. However, we also require a mechanism to draw in, develop, and close prospects.

Read more about "What are the CRM Apps?"

Nov. 7, 2022 · 5 minutes

What are the Features of CRM?

What are the Features of CRM?

CRM tools are capable of much more than just managing contacts and serving as a virtual rolodex. By monitoring customers, from nurturing leads to closing the deal and preserving client loyalty, CRM software can also help you increase sales. Through automation of the sales force, you can also save a ton of time and money.

Read more about "What are the Features of CRM?"

Nov. 4, 2022 · 7 minutes

CRM Software

What is CRM Software?

Customer relationship management, or CRM, is a software program that enables business owners to conveniently keep track of all correspondence and develop relationships with their prospects and customers. The several spreadsheets, databases, and apps that many organizations slap together to maintain customer information are replaced by a CRM.

Read more about "What is CRM Software?"

Nov. 4, 2022 · 4 minutes

What is CRM System?

What is CRM System?

Companies utilize the Customer Relationship Management (CRM) System to control interactions with current and potential customers. CRM enables businesses to develop client relationships, boost sales, enhance customer service, and boost profitability.

Read more about "What is CRM System?"

Nov. 7, 2022 · 3 minutes

What is a CRM Program?

What is a CRM Program?

Customer relationship management is referred to as CRM. Any technology, method, or procedure that enables firms to access and manage customer data more effectively is known as customer relationship management. It all began with handwritten notes and Rolodexes, but as digital technology advanced and proliferated, it eventually transformed into databases kept on personal computers, and this is when the CRM definition changed into something much more complicated.

Read more about "What is a CRM Program?"

Nov. 4, 2022 · 3 minutes

Customer Relationship Management

What is Customer Relationship Management?

In order to manage and analyze customer interactions and data across the customer lifecycle, businesses employ a combination of practices, strategies, and technologies known as customer relationship management (CRM). The objective is to strengthen interactions with customers in order to promote client retention and increase sales.

Read more about "What is Customer Relationship Management?"

Nov. 7, 2022 · 5 minutes

Customer Experience

What is Customer Experience?

For a good customer experience, the customer is actively listening. Many calls to customer support are a mix of information and emotions. Knowing which part of a customer's complaint will be dealt with first is one of the most common problems faced by contact center operators. Critical thinking is helpful in this situation.

Read more about "What is Customer Experience?"

Nov. 7, 2022 · 4 minutes

Salesforce AppExchange

What is Salesforce AppExchange?

The most popular marketplace for business apps is called AppExchange. AppExchange apps extend Salesforce to every department and sector and are customized for Salesforce. It's a tried-and-true ecosystem of apps with millions of downloads and countless user reviews to assist you in finding the ideal fit for your company.

Read more about "What is Salesforce AppExchange?"

Nov. 7, 2022 · 3 minutes

What is Sales Force? is a Customer Relationship Management (CRM) solution created based on Software as a Service. Salesforce is a firm (SaaS). is a PaaS (Platform-as-a-Service) product that offers an application development platform.

Read more about "What is Sales Force?"

Nov. 7, 2022 · 3 minutes


What is Salesforce CRM?

Customer relationship management is known as CRM. You may use this technology to track data about all of your interactions and manage relationships with your customers and prospects. Additionally, it enables teams to interact by email, phone, social media, and other channels as well as to collaborate both internally and outside.

Read more about "What is Salesforce CRM?"

Nov. 7, 2022 · 3 minutes

What is MuleSoft?

MuleSoft provides businesses with an integration platform to connect on-premises and cloud data, applications, and devices.

MuleSoft's platform automates IT. Integrate data and systems onto a single, simple platform, automate workflows and procedures, and create remarkable digital experiences. IT creates digital building blocks that teams can use however they like and ensures they have security, governance, and compliance measures.

Read more about "MuleSoft"

Nov. 7, 2022 · 6 minutes

Salesforce Net Zero Marketplace

What is Salesforce Net Zero Marketplace?

Salesforce introduced the Net Zero Marketplace, an open hub for people and businesses seeking direction and opportunities to work together while taking climate action. The marketplace, which will launch in October, will launch with a wide range of carbon credit offers that can be used immediately to help protect the environment.

Read more about "What is Salesforce Net Zero Marketplace?"

Nov. 7, 2022 · 6 minutes

Salesforce Employee Experience

What is Salesforce Employee Experience?

With the Salesforce Employee Experience, you can discover easy-to-use tools that keep employees productive and happy wherever and how they work, give your employees everything they need to collaborate and stay productive in one central system, and keep them productive with a smart help desk.

Read more about "What is Salesforce Employee Experience?"

Nov. 7, 2022 · 3 minutes

What is Salesforce Genie?

Salesforce, the global leader in CRM, unveiled Salesforce Genie, a hyperscale, real-time data platform that powers the entire Salesforce Customer 360 platform. With Genie, any business can turn data into customer magic and deliver seamless, highly personalized sales, service, marketing and commerce experiences that continuously adapt in real time to changing customer information and needs.

Read more about "What is Salesforce Genie?"

Jan. 25, 2023 · 3 minutes

Sign in to Salesforce

How to Sign In to Salesforce?

A sign-in flow directs users to sign in before they access your Salesforce organization or Experience Cloud site. You can use a sign-in flow to control the business processes your users follow when they sign in to Salesforce.

Read more about "How to Sign In to Salesforce?"

Nov. 7, 2022 · 8 minutes


CRM Estate

Real estate or real estate is land and immovable property located on it. Real estate, on the other hand, is a brokerage service with a certificate issued by chambers and authorized institutions.

Read more about "CRM Estate"

Nov. 7, 2022 · 11 minutes


What is Customer?

A customer is a person who receives services from someone in exchange for a payment. In other words, the customer is the consumer of a product or service offered.

Read more about "What is Customer?"

Nov. 10, 2022 · 9 minutes

Comparison of CRM Software

CRM Comparison In The Market

Companies are increasingly forced to use CRM systems in order to have a good business relationship with their customers and gain their customer loyalty. The profitability of the companies that can achieve these goals increases. Today, there are many platforms in the market that offer different CRM solutions.

Read more about "CRM Comparison In The Market"

Nov. 10, 2022 · 5 minutes

Salesforce and KVKK

Salesforce and KVKK

KVKK, “Personal Data Protection Law “, which came into force on 7 April 2016, is an arrangement made to protect the privacy of the users with their fundamental rights and freedoms in the use of their data. Personal data is composed of any action taken by users over the internet and covers this data completely and is therefore evaluated within the scope of KVKK.

Read more about "Salesforce and KVKK"

Nov. 7, 2022 · 3 minutes

Salesforce's place relative to other CRM solutions

Digital Transformation For Small and Medium Businesses

Let's start by understanding the concept of digital transformation. Companies can thus make their own processes more efficient or anticipate the expectations and wishes of their prospective customers. It is obvious that today's big companies give more importance to digital transformation than small or medium sized enterprises.

Read more about "Digital Transformation For Small and Medium Businesses"

Nov. 7, 2022 · 4 minutes

SaaS vs Paas vs IaaS

What is The Difference of Saas vs PaaS vs IaaS and Which To Choose?

There are three common models of cloud service to compare: Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS). Each of these has its own benefits, as well as variances, and it is necessary to understand the differences among SaaS, PaaS, and IaaS to know how to choose best one for your organization.

Read more about "What is The Difference of Saas vs PaaS vs IaaS and Which To Choose?"

Nov. 7, 2022 · 10 minutes

What is PaaS?

What is PaaS?

The cloud has dramatically changed how business applications are built and run. Delivering a new application is now as fast as opening your Internet browser. Platform as a service (PaaS) is a proven model for running applications without the hassle of maintaining on-premises hardware and software infrastructure at your company.

Read more about "What is PaaS?"

Nov. 7, 2022 · 7 minutes

Salesforce CRM Startup

How to Know That Salesforce CRM Suits Your Startup?

With a relatively affordable ready solution, various capabilities and a strong reputation in the market, Salesforce is widely considered one of the most accessible CRM system for new companies and small businesses.

Read more about "How to Know That Salesforce CRM Suits Your Startup?"

Nov. 8, 2022 · 5 minutes


What is SaaS?

Software-as-a-Service (SaaS) is a licensing and distribution model used to deliver software applications over the Internet i.e. as a service. Users typically access applications on a subscription basis, making SaaS ideal for business software such as email, instant messaging and customer relationship management (CRM).

Read more about "What is SaaS?"

Nov. 8, 2022 · 8 minutes

What is Apex?

What is Apex?

Before understanding Apex, we should have a basic knowledge of Salesforce. So, let’s take a look and understand what Salesforce is. Although we all working in an IT company, I have heard the word ‘Salesforce’ but don’t know what it exactly is?.

Read more about "What is Apex?"

Nov. 8, 2022 · 5 minutes

History of CRM

History of CRM

Customer Relationship Management (CRM) helps organizations to contact customers in the right way at the right time by using the data which is created from customer journey.

Read more about "History of CRM"

Nov. 8, 2022 · 5 minutes

Marketing Automation

What is Marketing Automation?

Marketing automation is a software platform that helps you automate your marketing and sales engagement to generate more leads, close more deals, and accurately measure marketing success.

Read more about "What is Marketing Automation?"

Nov. 8, 2022 · 8 minutes


Salesforce And Nonprofit Organizations (NOP)

The world needs nonprofits more than ever. Organizations like yours are harnessing the power of technology to build a better future. Nonprofit Cloud is the only complete platform for nonprofits.

Read more about "Salesforce And Nonprofit Organizations (NOP)"

Nov. 10, 2022 · 4 minutes

A Short History of Salesforce and

Believe it or not, Salesforce started life in March 1999 contained out of a one-bedroom apartment next to Marc Benioff’s house, atop Telegraph Hill, San Francisco. The three men that started working in this tiny office along with Parker Harris, Frank Dominguez and Dave Moellenhoff.

Read more about "A Short History of Salesforce and"

Nov. 10, 2022 · 8 minutes

Customer Life Cycle

What is Customer Life Cycle Management?

Implementing customer relationship management (CRM) software requires understanding of customers and their purchasing behaviors, as it will create a base to planning your strategy for the true goal. These behaviors differentiate within the customer life cycle and it is a must to identify its stages.

Read more about "What is Customer Life Cycle Management?"

Nov. 10, 2022 · 3 minutes

CRM for Startups

Why Startups Should Use CRM For Their Successful Growth?

Are you an entrepreneur in the making? Have you given your budding idea a stage and started building your future on it? Well, let’s simplify it for you.

Read more about "Why Startups Should Use CRM For Their Successful Growth?"

Nov. 10, 2022 · 5 minutes

Salesforce Pardot

What is Salesforce Pardot?

Pardot is Salesforce’s B2B marketing automation solution. If you’re a business who sells to other businesses (or B2B), Pardot can automate your marketing activities and unite your marketing and sales departments so that they can work better together.

Read more about "What is Salesforce Pardot?"

Sept. 30, 2022 · 4 minutes

Introduction to Salesforce Lightning

What is Salesforce Lightning Experience?

To maximize the value of moving your business operations to Lightning Experience, invest some time in learning about the possibilities. The power of Lightning means you can create a user experience that improves workflow and productivity, makes jobs easier and more intuitive, even transforms your business.

Read more about "What is Salesforce Lightning Experience?"

Sept. 20, 2022 · 10 minutes

Salesforce Turkey

Salesforce Turkey Events

Every year Salesforce organizes an event called Dreamforce, where partners and anyone interested in Salesforce meet. Also Salesforce organizes regional events called Basecamp to meet all Salesforce partners, customers and anyone interested in Salesforce locally.

Read more about "Salesforce Turkey Events"

Sept. 20, 2022 · 2 minutes

Lightning Platform

What is Salesforce Lightning Platform?

The Lightning Platform is an app development platform that makes building apps faster, easier, and more fun. It empowers the next generation of app creators in every corner of the business to join forces with IT and turn their ideas into working apps that transform business.

Read more about "What is Salesforce Lightning Platform?"

Sept. 20, 2022 · 4 minutes

Salesforce Einstein Analytics

What is Salesforce Einstein Analytics?

Salesforce Einstein is a set of AI technologies that allow Salesforce users to use algorithms to analyze data inside Salesforce. Einstein can be used to automate reports, pinpoint workflow needs, and even analyze the effectiveness of teams.

Read more about "What is Salesforce Einstein Analytics?"

Sept. 20, 2022 · 3 minutes

Community Cloud

What is Salesforce Community Cloud?

Salesforce Community Cloud is an online social platform for companies to create branded sites connecting customers, employees, and partners with each other.

Read more about "What is Salesforce Community Cloud?"

Sept. 20, 2022 · 4 minutes

Commerce Cloud

What is Salesforce Commerce Cloud?

Commerce Cloud is a key part of the Salesforce Customer Success Platform and offers ecommerce solutions for B2C (business to consumer) and B2B (business to business) customers.

Read more about "What is Salesforce Commerce Cloud?"

Sept. 20, 2022 · 5 minutes

Marketing Cloud

What is Salesforce Marketing Cloud?

Salesforce for Marketing is the only integrated customer engagement platform that enables user to deliver personalized customer engagement at scale on every channel, from email to web, mobile, social, and digital advertising. Marketing Cloud covers it all.

Read more about "What is Salesforce Marketing Cloud?"

Sept. 20, 2022 · 5 minutes

Service Cloud

What is Salesforce Service Cloud?

The Service Cloud platform is a customer support platform that provides service agents with the ability to deliver service as quickly and easily as a chat.

Read more about "What is Salesforce Service Cloud?"

Sept. 20, 2022 · 7 minutes

Sales Cloud

What is Salesforce Sales Cloud?

Salesforce, the world's best customer success management platform, is designed to enable its users to perform many tasks such as sales, service, market analysis and customer connections at the same time.

Read more about "What is Salesforce Sales Cloud?"

Sept. 20, 2022 · 6 minutes


What is CRM?

CRM stands for Customer Relationship Management. This technology allows you to manage relationships with your customers and prospects and monitor data about all your interactions.

Read more about "What is CRM?"

Sept. 26, 2022 · 7 minutes

Salesforce #1 CRM Platform

What is Salesforce?

Salesforce is the world's leading enterprise cloud computing company that develops the world's best CRM - Customer Relationship Management software. Salesforce Customer Success Platform helps companies to be more effective, fast and efficient in sales, service, marketing and many more areas.

Read more about "What is Salesforce?"

Oct. 5, 2022 · 13 minutes