CRM Solution

Customer Tracking Software

Track every customer interaction and never miss a follow-up opportunity.

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Lost Customer Data

Customer information scattered across Excel, emails, and notes.

Missed Follow-ups

Forgetting to call back leads and losing sales opportunities.

No Visibility

Can't see what your team is doing or where deals stand.

Manual Data Entry

Wasting hours copying data between systems.

Contact Database

Store unlimited contacts with custom fields. Import from Excel, sync with email.

Interaction History

Track every call, email, meeting, and note. Full history at your fingertips.

Reminders & Tasks

Never miss a follow-up. Automatic reminders and task assignments.

Reports & Analytics

See customer trends, team performance, and business insights.

Email Integration

Sync with Gmail, Outlook. Send and track emails from CRM.

Mobile App

Access customer data anywhere. iOS and Android apps included.

Customer Tracking Software | CRM Solution - Rapitek

Feature Excel Rapitek CRM
Automatic reminders ✗ ✓
Email integration ✗ ✓
Team collaboration Limited ✓
Mobile access Poor ✓
Automatic reports ✗ ✓
Data security Low Enterprise-grade

Affordable Customer Tracking

Professional features at a fair price

Starting from
$25/user/month

All features included. No hidden fees.

  • Unlimited contacts
  • Email integration
  • Mobile apps
  • Turkish support
Try Free for 14 Days

Related Pages

What is CRM? CRM Features Pricing Best CRM 2026

Frequently Asked Questions

What is customer tracking software?
Customer tracking software is a tool that helps businesses manage customer data, track interactions (calls, emails, meetings), set follow-up reminders, and maintain a complete history of customer relationships. It replaces scattered Excel files and notes with a centralized, searchable database.

Why should I switch from Excel to a customer tracking program?
Excel lacks automatic reminders, email integration, real-time team collaboration, mobile access, and automated reporting. Customer tracking software like Rapitek CRM provides all of these features, plus enterprise-grade data security. This prevents lost customer data, missed follow-ups, and manual data entry errors.

How much does customer tracking software cost?
Rapitek CRM starts at $25 per user per month with all features included: unlimited contacts, email integration, mobile apps, and Turkish language support. There are no hidden fees. A 14-day free trial is available with no credit card required.

What features should a customer tracking program have?
Essential features include a contact database with custom fields, interaction history tracking, reminders and task management, reports and analytics, email integration (Gmail, Outlook), and a mobile app for access anywhere. Rapitek CRM includes all of these features in every plan.

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