Orta Doğu CRM ÇözümleriMiddle East CRM Solutions

CRM

Ozel VPS sunucu, Arapca dil destegi ve BAE veri koruma uyumlulugu ile CRM çözümü.

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Why Rapitek CRM for the UAE?

Private VPS Server

Each customer gets their own dedicated VPS server. Your data is not stored on shared or US-based servers. Full data sovereignty with choice of data center location.

Arabic Language Support

Full Arabic user interface with RTL layout. Arabic menus, reports, and dashboards. Not just a UI translation - a genuine Arabic-native experience.

UAE PDPL Compliant

Designed for compliance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021). End-to-end encryption, consent management, and data subject rights built in.

WhatsApp Business API

Native WhatsApp Business API integration. Send and receive messages directly from CRM. Message templates and follow-up automation. Essential for UAE sales culture.

SAP & Oracle Integration

Ready-made integrations with SAP, Oracle, and other ERP systems common in the UAE. Bi-directional data sync. Included in setup fee at no extra cost.

2-4 Week Implementation

No need to wait months. Includes system customization, data migration, ERP integration, and team training. Ready to work quickly.

Transparent Pricing, No Hidden Costs

All plans include setup, customization, training, and support. What you see is what you pay.

For small teams

For growing companies

For large enterprises

  • All Professional features
  • AI email assistant
  • Custom dashboards
  • Dedicated account manager

Dubai & UAE CRM | Middle East CRM Solution - Rapitek

CRM Comparison for the UAE Market

Feature Rapitek CRM Salesforce Dynamics 365 Zoho CRM
Price (per user/mo) $25-165 $25-500 $65-162 $14-65
Private VPS Server Included - - -
Arabic RTL Interface Included Available Available Available
WhatsApp Business API Native Via AppExchange Via add-ons Available
SAP/Oracle Integration Included in setup Via partners Available Via add-ons
Setup Time 2-4 weeks 3-6 months 2-4 months Self-service
Customization Included Via partners Via partners Limited
Training Included Available Available Self-service
AI Features Included in all plans Einstein AI Copilot Zia AI
Support Response Time <10 minutes Varies Varies Varies

UAE Sectors We Serve

Real Estate

Property and lead management from real estate portals. Track deals from inquiry to closing. Ideal for Dubai property developers and brokers.

Trading

Supplier and customer relationship management. Order and quote tracking. SAP integration for inventory management. Ideal for DMCC and JAFZA trading companies.

Hospitality

Guest relationship management and loyalty programs. Preference and booking tracking. Integration with hotel management systems. Ideal for Dubai hotels and resorts.

Construction

Project, client, and subcontractor management. Tender and contract tracking. ERP integration for cost management. Ideal for major UAE construction firms.

Logistics

Customer, shipment, and quote management. Container and delivery tracking. Ideal for freight forwarding and customs clearance companies in Jebel Ali.

Free Zone Companies

International client and cross-border deal management. Compliance and license tracking. Ideal for businesses in DIFC, DMCC, DIFZ, and JAFZA.

Data Sovereignty & Compliance

UAE Personal Data Protection Law

Rapitek CRM is designed for compliance with the Federal Decree-Law No. 45 of 2021 on Personal Data Protection. This includes consent management, rights of access, rectification and erasure, and data breach notifications.

Complete Data Isolation

Each customer gets their own dedicated VPS server. No data or database sharing with other customers. Choice of data center location - including Middle East and European data centers. End-to-end encryption in transit and at rest.

GDPR & International Standards

In addition to UAE PDPL compliance, Rapitek CRM also meets European GDPR and Turkish KVKK requirements. Suitable for multinational companies operating in the UAE.

Full Data Ownership

Your data is yours. Export all your data at any time in standard formats. No data access restrictions. No data export fees. Stay in full control at all times.

Fast & Direct Support

200+

enterprise CRM projects

10+

years of experience

UAE

local data hosting available

24/7

multilingual support

Ready to Try Rapitek CRM?

Book a free demo and discover how our team with 200+ CRM project experience can help your UAE business.

Related Pages

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Frequently Asked Questions

What is the best CRM for companies in the UAE?

The best CRM depends on your business needs. For companies requiring data sovereignty, Arabic language support, and UAE PDPL compliance, Rapitek CRM stands out with a private VPS per customer, WhatsApp Business API integration, and pricing starting at $25/user/month.

Is Rapitek CRM compliant with the UAE Personal Data Protection Law?

Yes, Rapitek CRM is designed for compliance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021). Each customer gets a dedicated VPS server, ensuring complete data isolation. Data is not stored on shared or US-based servers.

How much does Rapitek CRM cost for UAE businesses?

Rapitek CRM pricing starts at $25/user/month and goes up to $165/user/month for the advanced plan. All plans include setup, customization, training, and support with no hidden costs.

Does Rapitek CRM support Arabic language?

Yes, Rapitek CRM offers full Arabic language support with an RTL (right-to-left) user interface. All menus, reports, and dashboards are available in Arabic. English and Turkish are also supported.

Does Rapitek CRM integrate with WhatsApp Business?

Yes, Rapitek CRM includes native WhatsApp Business API integration. You can send and receive WhatsApp messages directly from the CRM, create message templates, and automate follow-ups. This is critical for UAE sales culture where WhatsApp is the primary communication channel.

Where is data stored with Rapitek CRM?

Each Rapitek CRM customer gets their own dedicated VPS server. You can choose your server location - including data centers in the Middle East or Europe. Your data is completely isolated and not shared with other customers.

Does Rapitek CRM integrate with SAP and Oracle?

Yes, Rapitek CRM provides integrations with SAP, Oracle, and other ERP systems. These integrations are included in the setup fee at no extra cost. Our team has experience in 200+ CRM integration projects.

How long does it take to implement Rapitek CRM?

A typical Rapitek CRM implementation takes 2-4 weeks. This includes system customization, data migration, ERP integration, and team training. Complex setups with multiple integrations may take 4-6 weeks.

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