Salesforce Admin Program for Beginners

This course is ideal for new and beginner Salesforce Administrators, as well as Trailblazers looking to increase their skills around the configuration, maintenance, and automation of a Salesforce org. This is also a great class for anyone looking to earn their Salesforce Administrator credential.

In this class, we will look at the Salesforce Platform to understand Salesforce Platform Basics. This includes understanding the Salesforce Architecture, navigating setup, discovering use cases for the platform etc. You will also learn about data modeling, data management, Lightning Experience Customization, Salesforce Mobile App Customization, User Engagement, and Reports & Dashboards For Lightning Experience.

Training Details

Start Date:
Application Due Date:
32 Hours / 1 Month
Class Type:
Course Plan:
User Interface:
Salesforce Lightning Experience
There are no prerequisites for this course.

Who should take this course?

  • New system administrators responsible for the setup, configuration, and maintenance of their organization’s Salesforce applications
  • Other groups that would benefit from deepening their knowledge of Salesforce, including power users, sales operations, and IT managers

When you complete this course, you will be able to:

  • Get introduced to the platform, navigate use cases, and build custom functionality.
  • Give your data structure with objects, fields, and relationships.
  • Learn how to import and export data in Salesforce.
  • Customize the Lightning Experience user interface without writing any code.
  • Customize your mobile experience with the Salesforce app.
  • Create in-app guidance to help users get the most value out of your Salesforce app.
  • Visualize key business metrics in real-time using Lightning Experience.


Salesforce Platform Basics

Data Modeling

Data Management

Lightning Experience Customization

Salesforce Mobile App Customization

User Engagement

Reports & Dashboards For Lightning Experience