Industry-Specific Solution

CRM Solution for Hotel Industry

From Corporate Sales to Loyalty, Manage Guest Relationships

With Rapitek CRM, manage corporate sales, record guest preferences, and increase repeat stay rates.

CRM Challenges in Hotel

Corporate and group reservations lost in the system. Guest preferences not tracked, loyalty program not working.

Discover how Rapitek CRM's features address these challenges with industry-specific workflows.

Features for Hotel

With Rapitek CRM, manage corporate sales, record guest preferences, and increase repeat stay rates.

Corporate Sales Management

Company agreements, group reservations, meeting package sales in one panel.

Guest Preference Tracking

Room preference, pillow type, minibar contents recorded. VIP guests auto-recognized.

Loyalty and Repeat Stays

Post-checkout thank you + survey, 3-month 'we miss you' campaign.

MICE and Event Sales

Wedding, conference, launch event requests and tracking.

Multi-User WhatsApp Integration

Your entire team responds from one WhatsApp business number. Team inbox, automatic conversation assignment, manager oversight. No more personal phones!

See CRM for Hotel

Request a personalized demo configured for your industry. 2-4 week implementation, all features included.

What Rapitek CRM Can Do for Hotel

Built from hands-on experience across 200+ enterprise CRM projects. See transparent pricing for all features included.

Corporate Sales Management

Company agreements, group reservations, meeting package sales in one panel.

Guest Preference Tracking

Room preference, pillow type, minibar contents recorded. VIP guests auto-recognized.

Loyalty and Repeat Stays

Post-checkout thank you + survey, 3-month 'we miss you' campaign.

Enterprise-Grade Security & Compliance

GDPR Compliant

European data protection ready

Data Security

Enterprise-grade encryption

2-4 Week Setup

Fast implementation

200+ Projects

Proven enterprise experience

Why Companies Invest in CRM

Industry research shows significant returns from CRM adoption

%29

Average sales increase with CRM

(Source: Salesforce Research)

%47

Increase in customer satisfaction

(Source: Capterra)

%300

ROI achievable with proper CRM

(Source: Nucleus Research)

Get Your Hotel CRM Demo

See how Rapitek CRM solves hotel challenges. Live demo with your data in 30 minutes.

Frequently Asked Questions

Common questions about CRM for Hotel

What does CRM do in the hotel industry?
PMS only manages operations. CRM manages corporate sales, guest preferences, and loyalty relationships. They complement each other.
How are guest preferences used?
Preferences are seen before check-in and room is prepared. Team is alerted when VIP guest arrives. Personalized experience = repeat stay.
How is corporate sales managed?
Company-based agreements, prices, contact persons are recorded. Annual review reminders, agreement renewal tracking done automatically.
Can multiple people use the same WhatsApp number?
Yes! With WhatsApp Business API integration, your team of 5, 10, or 50 can respond from one business number. Team inbox shows all messages, conversations auto-assign to team members. Managers track all conversations and response times. Full history stays in CRM even when staff changes.

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We're Here with Hotel Expertise

With experience from 200+ enterprise projects, we offer industry-specific CRM solutions. Contact us for a free demo.