IFS ERP + CRM Integration
Integrate your IFS Cloud and IFS Applications with Rapitek CRM. Customers, orders and projects sync automatically.
Challenges of Using IFS and CRM Separately
- ✗ Entering customer information into two systems separately
- ✗ Manually checking project status from IFS
- ✗ Unable to access order information from CRM
- ✗ Sales team cannot see service history
- ✗ Data inconsistencies and incorrect reports
With Rapitek + IFS Integration
- ✓ Customers sync automatically
- ✓ Project status visible in CRM instantly
- ✓ Order history on customer card
- ✓ Service tickets visible to sales team
- ✓ Single source, consistent data
IFS Integration Features
Bi-directional data flow between IFS ERP and CRM
Customer Synchronization
Customers in IFS automatically transfer to CRM. Contact info, addresses and history synced.
Order Integration
Sales orders flow between IFS and CRM. Order status visible in both systems.
Project Tracking
IFS project data accessible from CRM customer records. Track milestones and deliverables.
Inventory Information
IFS inventory levels visible to sales team. Check availability when quoting.
Service Management
IFS FSM service tickets visible in CRM. Complete customer service history.
Bi-directional Sync
Data flows IFS → CRM and CRM → IFS. Changes in either system update the other.
How Does Integration Work?
IFS API Connection
We connect to your IFS ERP REST API. Ready integration modules available for IFS Cloud and IFS Applications.
Data Mapping
Fields in IFS (customer code, company name, project no etc.) are mapped to CRM fields. Custom fields can also be included.
Initial Data Transfer
Existing customers, orders and project information are bulk transferred to CRM. Historical data can also be included.
Real-time Synchronization
After setup, every change in IFS is instantly reflected in CRM. Sync interval can be customized.
Supported IFS Products
IFS Cloud
Cloud-based ERP solution. Full integration support.
Fully CompatibleIFS Applications
On-premise ERP. API integration available.
Fully CompatibleIFS FSM
Field Service Management. Service ticket integration.
Fully CompatibleIntegrate Your IFS ERP with CRM
See IFS integration with a free demo. Setup support included.