Online CRM Software: Web-Based CRM Platform

What Is Online CRM?

Online CRM is customer relationship management software accessible over the internet. You can perform all your CRM operations through a web browser without installing any software on your computer.

Rapitek Online CRM is a fast and secure platform developed with modern web technologies. Your sales team can access the system simultaneously while visiting customers in the field, managers reviewing reports in the office, and the support team responding to customer requests. With experience gained from 200+ enterprise projects, we developed an online CRM tailored to real business processes.

Online CRM Features

Browser Access

Access CRM through Chrome, Safari, Firefox, or Edge without any installation. Works from any device.

Real-Time Synchronization

All team members see the same up-to-date data. Changes are instantly reflected to all users.

Mobile-Friendly Interface

Responsive design for comfortable use from phones and tablets. Optimized for field teams.

Instant Notifications

Receive instant notifications for new leads, task reminders, and customer interactions.

Automatic Updates

Software updates are applied automatically. You always use the most current version.

Advantages of Using Online CRM

No Setup Cost

No need to purchase servers or install software. Start using it right away.

Team Coordination

Team members in different locations work in coordination on the same platform.

Data Security

Data is stored encrypted on dedicated VPS servers and regularly backed up.

Fast Deployment

Your online CRM system is ready for use within 2-4 weeks.

What Can You Do with Online CRM?

Customer Management

Gather all customer information in one place. Communication history, notes, and documents are instantly accessible.

Sales Tracking

Track sales opportunities through the pipeline. Visually monitor each stage.

Proposal Preparation

Create professional proposals in the online environment and send them to customers instantly.

Reporting

Instantly access reports on sales performance, customer analytics, and team productivity.

Task Management

Assign tasks to team members, follow up, and monitor completion status.

Email Integration

Automatically match email correspondence with CRM records.

Steps to Get Started with Online CRM

Request a Demo

Fill out the free demo form so our team can contact you.

Needs Consultation

We hold a brief consultation to understand your business processes.

Customization and Setup

Your CRM system is customized and configured according to your needs.

Training and Go-Live

Your team is trained and your online CRM system goes live.

Frequently Asked Questions

What devices do I need to use online CRM?

Any device with an internet connection is sufficient. You can access CRM through a web browser on a computer, tablet, or smartphone. No special hardware or software is required.

Is online CRM secure?

Rapitek Online CRM is hosted on dedicated VPS servers. Your data is protected with SSL encryption, firewall, access control, and daily backups.

How many users can use online CRM simultaneously?

There is no technical upper limit on the number of users. All users included in your enterprise license can access the system simultaneously.

Can I access online CRM from mobile devices?

Yes. Rapitek CRM has a responsive design and can be comfortably used from mobile devices through a web browser. Mobile app support is also available.

Will my data be lost if the internet goes down?

No. Your data is securely stored on the server. When the internet connection is restored, you can continue from where you left off.

How long does online CRM setup take?

Rapitek Online CRM setup takes an average of 2-4 weeks. This period covers needs analysis, customization, data migration, and training.

Does it integrate with my existing software?

Yes. Rapitek CRM can be integrated with ERP systems, accounting software, email services, and other business applications via REST API support.