Pricing
Clear plans, scope defined together.
Plan pricing is per user and billed annually. The scope of setup, data migration and training is not the same in every project; we work it out together in the discovery call and, if there is a fee, put it in writing before the work starts.
One unit: per user, per month
Three tiers. Each one includes the last.
Sales
39 USDuser/month
- Minimum 5 users, billed annually
- Sales pipeline, activity and task management
- Quote generation, price lists and PDF output
- Rapi AI assistant — usage draws from your AI credit, purchased separately
- REST API, OAuth2 and webhook access open
- Module scope is agreed during setup
Platform
69 USDuser/month
- Everything in Sales
- Marketing, Communication and Operations centres
- Role hierarchy, sharing rules and field-level audit trail
- There is no call centre on our support line. Your question is answered by the team that builds and develops the product
Enterprise
from 119 USDuser/month
- Minimum 10 users
- Everything in Platform
- You run setup and support with the same team: no call centre, the team that builds and develops the product answers
- Scope, rollout plan and integrations are defined per project
Not a tier — a separate starting point
If your team is under 5 and you mainly want to gather demand from a single channel.
Inbox
149 USDcompany/month
- Up to 5 users — no per-seat charge
- One inbound channel included: web form or WhatsApp
- Instagram direct messages are not available today
- The Meta Lead Ads connection cannot be set up today
- Additional channel 49 USD per month
- Rapi AI assistant — usage draws from your AI credit, purchased separately
- Lead, opportunity and quote run on the same record
- REST API and webhook access open
- Past 5 people you move to the Sales tier; your records stay exactly as they are
- Setup and onboarding are priced separately — scope defined in the discovery call
What is in scope?
| Capability | How it is determined |
|---|---|
| Sales pipeline and activity management | Enabled during setup with the module list |
| Sending from your own Gmail | Enabled during setup with the module list |
| iOS and Android mobile apps | Both live; in every installation |
| WhatsApp inbox inside the mobile app | The same shared inbox on the phone as on the desktop — included in Inbox, enabled during setup on the tiers. Instagram direct messages are not available today. |
| Custom fields, objects and validation rules | Configurable — we do the setup |
| Report builder (tabular, summary, matrix) | Enabled during setup with the module list |
| WhatsApp shared inbox | Included in Inbox; enabled during setup on the tiers |
| Rapi voice AI assistant (in the mobile app) | On every plan; usage draws from your AI credit, which is purchased separately, and must be enabled on your account |
| Sales sequences and approval processes | The objects ship with the standard installation and are configured together during setup; today we cannot show you the sequence and the approval flow on a live installation. |
| Inventory and stock management | The objects ship with the standard installation; today we cannot show you stock movement on a live installation. |
| Work orders and quality control | The objects ship with the standard installation; today we cannot show you production execution on a live installation. |
| Production planning (MRP, bill-of-materials explosion) | Optional — 25 USD per user per month |
| Field sales: route plans and mobile visit records | Optional — 25 USD per user per month |
| Webhooks and full API access | Open on every plan — not restricted on the entry tier |
| CPQ quoting and pricing | Enabled during setup with the module list |
| AI meeting capture and notes | Enabled during setup with the module list |
| İYS consent management and campaign sending | Enabled during setup with the module list |
| Seat (user) limit | Inbox is capped at 5 users; Sales, Platform and Enterprise are priced per user |
| Support | There is no call centre. Your question is answered by the team that builds and develops the product — this is a choice, not a matter of capacity |
No hidden costs — what sits outside the plan
Priced separately
| Item | How it is priced |
|---|---|
| Setup, data migration and training | Scope is worked out together in the discovery call and the cost is put in writing before the work starts. On Inbox, setup is a separately priced item; on the other plans it varies with scope. We do not publish a single figure because no two projects take the same effort. |
| Additional inbound channel (Inbox plan) | 49 USD per channel per month |
| Production and warehouse | 25 USD per user per month: bill of materials, multi-level cost explosion and production planning (MRP) |
| Field sales | 25 USD per user per month: route plans by territory and date, the rep's visit list on the phone, visit records with the check-in location, and quoting from the price list in the field that converts to an order. No automatic route optimisation and no continuous location tracking. |
| Rapi AI credit | Not included in the plan price; purchased separately. The credit balance is loaded onto your account and usage draws from it; the balance and its renewal scope are agreed together in the discovery call. It must be enabled on your account. |
| ERP and accounting integration | Not an off-the-shelf connector. Built per project over REST API, OAuth2, webhooks and import/export; scope and cost are shared in writing. |
| Out-of-scope development | Work that falls outside the setup scope is priced separately. You see the scope and the cost in writing before the work starts. |
As a newly established company aiming to make rapid progress, we realized we needed an overall infrastructure for sales management, team tracking, and inventory management. With that need, we started the project with Rapitek, and we are still continuing our work together today. Rapitek is truly a solution partner.
Operations Manager, Hürriyet Projeland — from our CRM implementation projects
The reference above relates to CRM implementation and integration projects carried out by Rapitek; it does not mean that the organisation named uses the Rapitek CRM product today. Brand names, logos and titles belong to their owners.
See the 12-month return before you decide
Enter your figures and the calculator shows what the first year looks like. Every assumption is visible and editable — if the result does not convince you, change the assumption and look again.
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About pricing.
How much does Rapitek CRM cost?
There are three tiers and all of them are priced per user per month: Sales 39 USD, Platform 69 USD, and Enterprise from 119 USD. Prices are based on annual billing; Sales and Platform require a minimum of 5 users, Enterprise a minimum of 10. For teams under 5 there is a separate starting point: Inbox, at 149 USD per company per month.
Do you charge a setup fee?
It depends. The scope of setup, data migration and training is not the same in every project: how prepared your data is, how much customisation is needed and how wide the integration work runs all vary from project to project. That is why we do not put a single number on this page. We work the scope out together in the discovery call and, if there is a fee, put it in writing before the work starts. Nothing appears later as a surprise; whatever will be charged, you see it in writing first.
Are there hidden costs?
No — but we also do not claim "everything included", which is a different thing. What sits outside the plan price is listed one by one in the table above: setup scope, extra channels on Inbox, production and warehouse modules, the field sales module, the Rapi AI credit, ERP integration and out-of-scope development. All of these reach you in writing after the discovery call.
Is annual payment mandatory?
Yes. All plans are billed annually in advance; the Payment Terms section of our Terms of Service says the same. We do not offer a monthly payment or instalment option.
Can I change my plan later?
Yes. You can upgrade or downgrade and the change applies immediately. You can add users during the term. Moving from Inbox to a seat-based tier leaves your records exactly as they are.
Can we try it before buying?
There is no trial you start yourself. We begin with a 30-minute live demo; afterwards, if you would like to explore the product at your own pace, we open a time-limited demo account for you. In the demo we show the product live on your own scenario: we define the scope together and answer your questions. The call carries no obligation to buy.
Why is there a minimum user requirement?
The effort of a setup does not shrink as the team gets smaller: fields, stages, roles and reports have to be set up once, however many people end up using them. That is why Sales and Platform require at least 5 users, Enterprise at least 10. If your team is under 5 and you mainly want to gather demand coming from a single channel, Inbox exists for exactly that: it is priced per company, not per seat.
Let's talk numbers with your own team.
Tell us your user count, team structure and integration needs, and we'll map out a clear scope together.
Starts with a 30-minute discovery call · No obligation · The call is held in Turkish
