Privacy Policy

Last updated: January 1, 2025

At Rapitek CRM, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, such as:

  • Name and contact information (email address, phone number)
  • Company name and job title
  • Billing and payment information
  • Account credentials
  • Communications you send to us

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on pages

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Send marketing communications (with your consent)
  • Monitor and analyze trends and usage
  • Detect and prevent fraudulent transactions
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

  • With your consent
  • With service providers who assist in our operations
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • In connection with a business transfer or merger

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and receive a copy of your personal information
  • Correct or update your personal information
  • Delete your personal information
  • Object to or restrict processing of your personal information
  • Data portability
  • Withdraw consent

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Rapitek Bilişim Teknolojileri A.Ş.

Maslak Mah. Büyükdere Cad.

Nurol Plaza 255, B02

34485 Sarıyer/İstanbul, Turkey

For EU and Turkish Residents

If you are located in the European Union or Turkey, you have additional rights under GDPR and KVKK regulations. For more information or to exercise your rights, please contact our Data Protection Officer at [email protected].