Everything You Need to Grow Your Business
Powerful CRM features designed to streamline your sales, enhance customer relationships, and drive growth
Core Features
Built for modern sales teams
Contact Management
Centralize all customer information in one place. Track interactions, notes, and communication history effortlessly.
- 360° customer view
- Custom fields & tags
- Activity timeline
Sales Pipeline
Visualize and manage your sales process from lead to close. Never lose track of a deal again.
- Drag & drop interface
- Customizable stages
- Win probability tracking
Email Integration
Send, receive, and track emails directly from the CRM. Keep all communication in one place.
- Email templates
- Open & click tracking
- Bulk email campaigns
Analytics & Reports
Get real-time insights into your sales performance with powerful analytics and customizable reports.
- Sales forecasting
- Custom dashboards
- Export to Excel/PDF
Task Management
Stay organized with tasks, reminders, and follow-ups. Never miss an important deadline.
- Calendar integration
- Automated reminders
- Team collaboration
PWA Mobile App
Access your CRM on any device with our Progressive Web App. Works seamlessly on iOS, Android, and desktop - no app store needed!
- No app store installation
- Install on home screen
- Responsive design
- Fast loading
Beyond CRM: Complete Business Management
Introducing our Enterprise Resource Planning suite - manage your entire business operations from production to delivery in one unified platform
Production Management
Streamline your manufacturing processes with advanced production planning and control
- Bill of Materials (BOM) management
- Production scheduling & capacity planning
- Quality control & compliance tracking
- Work order management
- Real-time production monitoring
Advanced Inventory Management
Optimize stock levels and reduce costs with intelligent inventory control
- Multi-warehouse management
- Automated reorder points & alerts
- Barcode & RFID tracking
- Batch & serial number tracking
- Inventory forecasting & analytics
Solutions for Every Team
Tailored features for your specific needs
For Sales Teams
Close more deals faster with tools designed for modern sales processes
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Visual Sales Pipeline
Track deals through every stage with drag-and-drop simplicity
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Lead Scoring & Qualification
Prioritize high-value opportunities automatically
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Sales Forecasting
Predict revenue with AI-powered insights
Sales Dashboard
Marketing Dashboard
For Marketing Teams
Generate and nurture leads with powerful marketing automation
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Campaign Management
Create, track, and optimize multi-channel campaigns
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Lead Nurturing Workflows
Automate personalized email sequences
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ROI Analytics
Measure campaign performance and attribution
For Customer Service
Deliver exceptional support experiences at scale
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Unified Ticket Management
Handle all customer inquiries from one inbox
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Knowledge Base
Self-service portal for common questions
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SLA Management
Meet service level agreements consistently
Service Dashboard
Enterprise Solutions
Scale with confidence using enterprise-grade features
Unlimited Scalability
Support millions of records without performance loss
Advanced Security
SOC 2 Type II certified with encryption at rest
Custom Workflows
Build complex automation tailored to your processes
Seamless Integrations
Connect with your favorite tools
Salesforce Expertise & Consultancy
Leverage our deep Salesforce expertise for your most complex challenges. As former Salesforce partners, we offer premium consultancy services for enterprise implementations and critical problem-solving.
Independent Salesforce Consultancy
While we're no longer official Salesforce partners, our extensive experience and deep platform knowledge remain at your service. We provide independent, unbiased consultancy focused on solving your specific challenges.
Complex Problem Solving
Tackle your most challenging Salesforce implementations, integrations, and customizations with expert guidance.
Architecture & Design
Design scalable Salesforce solutions with best practices for performance, security, and maintainability.
Custom Development
Build custom Apex code, Lightning components, and integrations tailored to your unique business requirements.
Our Salesforce Services
- Performance Optimization & Troubleshooting
- Data Migration & Integration
- Security & Compliance Reviews
- Lightning Migration & Development
- CPQ & Billing Implementation
- Multi-Cloud Architecture
Note: We provide independent consultancy services. For official Salesforce partnership benefits, please contact Salesforce directly.
Enterprise-Grade Security
Your data is safe with us
256-bit SSL Encryption
All data is encrypted in transit and at rest using industry-standard encryption.
GDPR Compliant
Fully compliant with GDPR, CCPA, and other data protection regulations.
Daily Backups
Automatic daily backups ensure your data is always safe and recoverable.
Two-Factor Authentication
Add an extra layer of security with 2FA for all user accounts.
Ready to Transform Your Sales?
Join thousands of businesses growing with Rapitek CRM