Our founder rolled Salesforce out on 200+ projects. Then we built our own CRM.
During our Salesforce era we delivered enterprise projects in that ecosystem. What we learned went into our own product: a WhatsApp inbox built in, an assistant that writes records by voice, and a rollout we perform ourselves. Rapitek CRM is an independent product, separate from Salesforce.
The short answer
For Turkey-based B2B teams with at least 5 users, this is what Rapitek CRM is: the web interface is available in Turkish, English and Arabic while support and training are in Turkish, the WhatsApp inbox is part of the product rather than a project, and each customer gets a separate database. We do the setup, the data migration and the training ourselves; the scope, and any fee, is put in writing at discovery.
On this page we describe what Rapitek CRM does and how. How to decide what to move is written out step by step in our migration guide.
What Rapitek CRM does, and how
| Area | Rapitek CRM |
|---|---|
| Who does the rollout | The team that builds the product; scope is worked out in discovery and the fee put in writing |
| Typical time to go live | After the discovery call we give you a written date, not a range |
| Web interface language | Turkish, English and Arabic; other languages can be added on request; the scope is worked out in discovery |
| Support and training language | Turkish, from the team that builds and runs the product |
| Inside the product: shared inbox, logged on the customer record | |
| Approach to AI | You connect your own Claude account over MCP; access is capped by that user's permissions. Rapi is off by default |
| Data separation | A separate database per customer; the application routes each request to that customer's database based on the web address it arrives at |
| Data location | European Union: database in Helsinki (Finland), files in Frankfurt, backups in Falkenstein (Germany) |
| Customization | Fields, objects, flows and page layouts are configurable without code; we do it as part of setup |
| Integrations | Built per project: the product team builds the connections you need over an open REST API |
| Service region | Teams operating in Türkiye; setup, support and training come straight from the product team |
What stands out in Rapitek CRM
Rapi: an assistant that writes records by voice
In the mobile app it creates and updates records from speech. It asks for your confirmation before writing; control stays with you.
Connect your own AI
Your CRM is open to AI over MCP. You connect your own Claude account and you decide what it does. Access can never exceed the permissions of the user who connected it.
Shared WhatsApp inbox
The team writes from a single work number and every message is logged on the customer record. Even when a rep leaves, the conversation history stays with the business.
A mobile app that scans business cards
Fields are extracted from a photo of the card and a lead record is created. The iOS and Android apps are both live.
Field sales and visit tracking
Mobile record-keeping, GPS visit check-in and performance reports for teams that sell in the field. Route plans and field visit records are a separately priced module: 25 USD per user per month.
A separate database and an audit trail
A separate database per customer, two-factor authentication, role-based access and a field-level audit trail.
How does a migration from Salesforce work?
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1
Current-state analysis
We map together which objects, fields and automations you use today. Our setup team runs this step, drawing on our founder's experience across more than 200 Salesforce projects, so we know what to look for.
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2
Scope and a written quote
What moves, what gets rebuilt, what gets left behind, all in writing. If there is a setup fee, you see it before the work starts.
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3
Data migration and configuration
Your records are migrated and duplicates cleaned out; fields, stages, roles and reports are set up around your process.
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4
Training and go-live
We train your team ourselves and stay close through the first week. Go-live is on the date we gave you after the discovery call. A date, not a range.
Who it fits
- Teams approaching the renewal of their current software contract. Renewal is the right moment to move; we plan discovery and the timeline around it.
- Teams that want setup, data migration and training done for them. Fields, stages, roles and reports are set up around your process, and we train your team ourselves.
- Turkey-based B2B sales teams of 5 or more users. Support and training are in Turkish, from the team that builds the product.
- Companies that want integrations built for their project. In discovery we go through the add-ons you rely on one by one and build what you need over an open REST API.
On this page we do not write prices or assessments about Salesforce; we only describe what Rapitek CRM does and how. If you see anything incorrect or out of date, write to info@rapitek.com and we will review and correct it.
Other comparisons: Zoho CRM alternative, HubSpot alternative, Pipedrive alternative and Dynamics 365 alternative.
Frequently asked questions
What does Rapitek CRM cover?
Can our existing CRM data be migrated?
How much does Rapitek CRM cost?
How long does the migration take?
Can we try it first?
Let's work out together whether moving makes sense.
Tell us about your current Salesforce implementation and we'll talk through what would move, what wouldn't, and whether the migration is right for you. Then we open your 7-day trial account; no credit card required.
