Today's companies have the opportunity to trade worldwide and to have improved trade volume thanks to logistics networks. Logistics; expresses all the processes of a product from the first producer to the last consumer, such as transportation, storage, customs clearance, packaging, distribution. In other words, logistics; to provide the right product, at the right place, at the right time, in the right quantity, in the right way, at the right quality, at a competitive price. As a result of digitalization, the logistics industry will become completely different within 5 years. Meeting the needs of this change with the right sources is a necessity for every companies that wants to strengthen its position in the market. In order to keep pace with this transformation, you can benefit from Salesforce platform and Rapitek sectoral solutions. With our industry-specific digital solutions, you can always be one step ahead of your competitors and adapt to today's conditions as soon as possible.
Customized solutions for changing needs will take you one step ahead of your competitors. Industry-specific challenges and Rapitek's solution-oriented approaches are examined under four main headings.
Quick Bidding: There are two different procedures followed in sales. The customer may ask for a different offer for each sale or a fixed price is determined through the contract and remains true to that price. However, the majority of the companies requesting a new offer in every sale. The solution to this situation is that salespersons can bid quickly and easily thanks to powerful CRM software. It is possible to reach a quick solution thanks to the integrations specially developed by Rapitek for this subject.
Customer Status Tracking in Transportation Lines: As in every industry, the logistics industry hosts a stochastic customer pool. In this case, it is vital importance to follow up the transportation lines of customers who are on the rise or fall. With our solution developed specifically for the problem, the customers are prevented from to churn and the downward lines are determined in advance.
Capacity Allocation Efficiency: The inability to use the capacity efficiently is one of the most important problems that reduce the profitability of logistics operations. The need for extra tools arising from not placing the products correctly is a common problem in the industry. Eliminating the lack of vehicles resulting from this situation leads to an extra expense by procuring vehicles from outside. The solution of the problem is possible by using Rapitek integrations that offer you the best placement plan using advanced algorithms.
Time Scale Optimization: One of the main objective that every logistics company is to ensure, if goods are delivered to the customer within the promised time frame without damaging and complying with legal obligations. Exceeding the planned delivery time will make the customer dissatisfied and will cause the company to face lateness penalty fines as in the agreements. Good planning is essential to avoid such negative situations. Efficient use of time, optimization of routes and providing accurate time information to the customer is achieved through the use of complex logistics programs. However, these programs may not be integrated with the CRM programs you have already used and will add an extra workload to you. You can solve this problem with the integration developed by Rapitek for advanced CRM platforms such as Salesforce.