CRM for SMEs

SME CRM Software: Grow Your Small Business

Designed for teams of 5-50 people, affordable CRM software. Pricing starting from $25/user/month, 2-4 week setup.

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Why Do SMBs Need CRM Software?

Customer Data Is Scattered

Information is scattered across Excel, email, phone contacts, and notebooks. When a salesperson leaves, their customer data leaves with them.

Sales Opportunities Are Missed

Potential sales are lost due to unfollowed proposals, forgotten callbacks, and untimely communication.

Reporting Difficulty

Hours are spent manually preparing reports for sales performance, customer segmentation, and revenue forecasting.

Disconnect Between Teams

Sales, marketing, and customer service teams work independently. While the customer tells one story, teams have different information.

Advantages of Rapitek CRM for SMBs

Affordable Pricing, No Hidden Costs

Starting from $25 per user per month. Setup, training, and customization included. No surprise invoices or additional license costs. Minimum 5 users.

Setup in 2-4 Weeks

No more months-long project timelines. Go live within 2-4 weeks including data migration, customization, and team training. Transition to CRM without disrupting your business.

Turkish Support, Direct Access

Not a ticket system or chatbot -- reach the founding team directly via WhatsApp and phone. Response time under 10 minutes. Turkish interface and documentation.

Custom Tailored to Your Business

Don't get stuck with rigid templates. Customization tailored to your sales processes, industry, and workflows is included in the setup package. No extra charge.

ERP Integration

Works integrated with Logo Tiger/Go, Netsis, Parasut, and Mikro. Customer accounts, invoices, inventory, and order data are automatically synchronized. No more double data entry.

Mobile CRM Access

Let your field sales team access customer information, proposals, and tasks from their phones. Full productivity even outside the office. Visit notes and location tracking.

SMB CRM Software 2026 | Affordable CRM for Small Business - Rapitek

SMB CRM Comparison

Feature Rapitek CRM Free CRMs Excel / Google Sheets
Turkish Interface and Support Limited
ERP Integration (Logo, Netsis, Parasut) - -
Business-Specific Customization Limited Manual
Sales Pipeline / Quote Management Limited -
Automated Reporting and Dashboard Limited Manual
User and Record Limit Unlimited Records Limited (2-3 users) Performance degrades
Data Security (KVKK Compliance) Varies -
Mobile Access Limited
One-on-One Support and Training Self-service -

Works Integrated with Your Existing ERP Software

Logo Tiger / Go

Automatic synchronization of customer accounts, inventory, invoices, and order data. Ready-made integration for SMBs using Logo ERP.

Netsis ERP

Bidirectional integration with Netsis accounting and inventory management. Data consistency and real-time synchronization.

Parasut

Integration with cloud-based accounting software Parasut. Invoice, payment, and customer account data are automatically transferred.

CRM Investment with KOSGEB Support

CRM software can be evaluated under KOSGEB's Digital Transformation and Technology Investment support programs. SMBs can cover part of their software investment through these programs as grants or interest-free loans.

At Rapitek, we help you prepare the proforma invoices, technical documents, and project descriptions you'll need for your KOSGEB application process.

About KOSGEB CRM Support

Transparent Pricing for SMBs

No hidden costs. Setup, training, and customization included.

Recommended for SMBs

Rapitek CRM

$25 / user / month starting from

Minimum 5 users | Annual billing

Setup and configuration included
Team training included
Business-specific customization
Data migration included
Turkish support (WhatsApp/phone)
ERP integration
Unlimited customer records
KVKK compliant infrastructure

4 Steps to CRM Transition

Fast and seamless setup process for SMBs

1

Free Analysis

We analyze your business processes and identify your needs. Free and non-binding.

2

Customization

We configure the CRM according to your workflows, sales processes, and industry.

3

Data Migration

We migrate your data from Excel, old CRM, or ERP. We set up the ERP integration.

4

Training and Go-Live

We provide one-on-one training to your team and go live within 2-4 weeks.

Frequently Asked Questions

Why should SMBs use CRM?

When SMBs keep customer information in Excel or notebooks, data loss, repetitive tasks, and missed sales opportunities are inevitable. CRM software centralizes customer communication, automates sales processes, and provides real-time reporting. This means more sales with less effort.

How much does SMB CRM software cost?

Rapitek CRM is offered for SMBs starting at $25 per user per month. This price includes setup, training, customization, and Turkish language support. No hidden costs or surprise bills. Minimum 5 users.

How long does CRM setup take?

Rapitek CRM is set up for SMBs within 2-4 weeks. This period covers data migration, customization, ERP integration, and team training. Unlike large enterprise CRM projects, there is no need to wait for months.

Does it integrate with our existing ERP software (Logo, Netsis, Parasut)?

Yes, Rapitek CRM integrates with the most commonly used ERP software by SMBs in Turkey: Logo Tiger/Go, Netsis, Parasut, Mikro, and more. Current account, inventory, invoice, and order data is automatically synchronized.

Is switching from Excel to CRM difficult?

No. The Rapitek team migrates your existing Excel spreadsheets, customer lists, and sales data to CRM. The data migration process is included in the setup package at no extra charge. Your team receives hands-on training.

Can I purchase CRM with KOSGEB support?

Yes, CRM software can be evaluated under KOSGEB Digital Transformation and Technological Investment support programs. Rapitek provides the required proforma invoices and technical documentation for your KOSGEB application process.

Why choose Rapitek CRM over free CRM tools?

Free CRM tools typically come with user and record limits, lack of Turkish support, no ERP integration, and customization restrictions. Rapitek CRM offers unlimited records, full Turkish support, ERP integration, and business-specific customization.

What is the minimum number of users to get started?

Rapitek CRM starts with a minimum of 5 users. This number is the ideal starting point for effective team usage and ensuring return on investment. You can add more users as your business grows.

Discover the Right CRM for Your SME

Try Rapitek CRM developed with 10+ years industry experience and knowledge from 200+ enterprise projects for free.