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Sports Club CRM

In a club the same name appears in three separate places: a licensed athlete on the pitch, a dues-paying member at the general assembly, a sponsor's representative in a file. When these three relationships are kept in separate lists, the thing that turns out to be missing on match day is the expiry date on a document.

An athlete's licence, medical report and insurance expiry are date fields on the same person record; those nearing expiry drop into a list before the squad is filed.

Sports Club CRM
  • Keep each branch's squad separately, and write the athlete's licence, medical report and insurance expiry dates into fields on the record
  • Drop documents nearing expiry into a list and open the renewal task, sending the reminder to the athlete and their parent by SMS or WhatsApp
  • Tie sponsorship contracts to a record with their term, fee and committed items, and start the conversation before the renewal date
  • Track club membership and dues collection on the member record, and draw the general assembly invitation from that list
Branch SquadEvery branch is a squad record; the athlete is linked to it as a person record, and squad changes during the season leave a trace on the card.
Licence and Medical Report ExpiryThe licence, medical report and insurance expiry are date fields on the athlete record; those nearing expiry drop into a list, and the renewal task is opened from here.
Sponsorship ContractA sponsor is an account record; the term, the fee and the committed items sit in its fields, and the renewal date is read from this record.
Membership and DuesClub membership is a record; the dues lines are held under it period by period, and those past due drop into a list.

In club management the real calendar pressure comes from documents: an athlete's licence, medical report and insurance all expire on different dates, and all of them have to be valid when the match squad is filed. When these dates sit scattered across the coach's phone, the accounts folder and the federation correspondence, a missing document is noticed while the squad is being filed; at that point there is less than a day left to put it right.

In Rapitek CRM the athlete is a person record, and the licence, medical report and insurance expiry are date fields on that record; those nearing expiry drop into a list, and the renewal task is opened from there. Because the sponsorship contract and the membership dues carry date and amount fields in the same arrangement, the club's revenue side and its pitch side are read from a single system. When an away trip is being prepared, the squad, transport and accommodation tasks are tied to the same record, so whose document is missing is seen by looking at the list.

The scope of the plans and the separately priced items are written on the pricing page.

Frequently asked questions

Can I see in advance which athlete is missing a document when filing the match squad?
Yes. The licence, medical report and insurance expiry are date fields on the athlete record; while the squad is being prepared, athletes whose documents have expired or are about to expire are listed with a filter, and the renewal task is opened from the same record.
How do we run an away trip inside the club?
An away trip is a record; the squad list and the transport and accommodation tasks are tied to it. Notification goes to the athlete, and to the parent of an athlete under eighteen, by SMS or WhatsApp from the same record, and who gave consent is visible on the card.
Can I see a sponsorship contract's renewal date in advance?
Yes. A sponsor is an account record; the term, the fee and the committed items sit in its fields. Contracts whose renewal date is approaching drop into a list, and the meeting task is opened from the same record.
Which is the best CRM software for a Sports Club?
When choosing a CRM for the Sports Club sector, you should pay attention to sector workflows, integration capabilities, customisation options and support quality. You do not set up Rapitek CRM, we do: we configure the fields, the stages and the reports to fit your sports club process, we migrate your data, and we give your team training in Turkish. Before building our own platform, our team completed more than 200 enterprise CRM projects during its Salesforce years; we do the setup with that experience.
How much does a Sports Club CRM system cost?
We keep the current plan prices in one place and publish them openly on our pricing page; we do not put figures on this page so that you never read a different price in two places. The price is set by the number of users and the plan chosen. The scope of setup, data migration and training is not the same on every project; the scope and the setup fee, if any, are worked out together at the discovery meeting and shared in writing. The Rapi artificial intelligence credit and ERP integration are separately priced items.
How are CRM integrations done in the Sports Club sector?
If you use Logo, Netsis, Mikro or SAP, your CRM talks to it — we build the connection ourselves. There is no out-of-the-box module: because the access and field structure on the ERP side differs from one installation to the next, a single button does not work the same way everywhere. The connection is set up specifically for your project over our REST API covering 183 business objects, OAuth2, webhooks and import/export. We work out its scope and cost at the discovery meeting and share them in writing.
How does the move to a CRM system work in the Sports Club sector?
We start with a discovery meeting: we work out your sports club process together, and which fields and which stages are needed. After the meeting we give you a date, not a range. We migrate your data ourselves and we give your team training in Turkish. There is no call centre on our support line. Your question is answered by the team that builds and develops the product — this is a choice, not a matter of capacity.
Can mobile CRM be used for a Sports Club?
Yes. Field and branch teams can update the customer record, notes and follow-up tasks from their phone. The app is live on both the App Store and Google Play. The web interface works on tablets and phones as well. The app does not work offline; if the connection drops while you are filling in a form, what you have written is kept on the device for 24 hours.
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