Industry-Specific Solution

CRM Solution for Tourism

From Reservation to Loyalty, Manage All Your Guest Relationships

With Rapitek CRM, professionally manage your guest relationships, reservation processes, and sales opportunities on a single platform.

CRM Challenges in Tourism

Reservations, group sales, and customer requests were tracked in different systems. Returning guests couldn't be recognized, personalization wasn't possible.

Discover how Rapitek CRM's features address these challenges with industry-specific workflows.

Features for Tourism

With Rapitek CRM, professionally manage your guest relationships, reservation processes, and sales opportunities on a single platform.

Guest Profile Management

Record each guest's preferences, past stays, and special requests.

Group & Corporate Sales

Track company agreements, group reservations, and MICE events.

Loyalty Program

Reward returning guests, offer personalized deals.

Multi-Channel Management

Coordinate between OTAs, direct bookings, and agencies.

Multi-User WhatsApp Integration

Your entire team responds from one WhatsApp business number. Team inbox, automatic conversation assignment, manager oversight. No more personal phones!

See CRM for Tourism

Request a personalized demo configured for your industry. 2-4 week implementation, all features included.

What Rapitek CRM Can Do for Tourism

Built from hands-on experience across 200+ enterprise CRM projects. See transparent pricing for all features included.

Guest Profile Management

Record each guest's preferences, past stays, and special requests.

Group & Corporate Sales

Track company agreements, group reservations, and MICE events.

Loyalty Program

Reward returning guests, offer personalized deals.

Enterprise-Grade Security & Compliance

GDPR Compliant

European data protection ready

Data Security

Enterprise-grade encryption

2-4 Week Setup

Fast implementation

200+ Projects

Proven enterprise experience

Why Companies Invest in CRM

Industry research shows significant returns from CRM adoption

%29

Average sales increase with CRM

(Source: Salesforce Research)

%47

Increase in customer satisfaction

(Source: Capterra)

%300

ROI achievable with proper CRM

(Source: Nucleus Research)

Get Your Tourism CRM Demo

See how Rapitek CRM solves tourism challenges. Live demo with your data in 30 minutes.

Frequently Asked Questions

Common questions about CRM for Tourism

Does it integrate with PMS systems?
Yes, we provide API integration with popular hotel management systems (Opera, Protel, etc.).
How are group sales tracked?
You can create separate opportunity records for each group request, track proposal stages and contract processes.
Is there OTA channel integration?
Yes, you can automatically import reservations from Booking.com, Expedia, and similar OTAs into the CRM.
Can multiple people use the same WhatsApp number?
Yes! With WhatsApp Business API integration, your team of 5, 10, or 50 can respond from one business number. Team inbox shows all messages, conversations auto-assign to team members. Managers track all conversations and response times. Full history stays in CRM even when staff changes.

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We're Here with Tourism Expertise

With experience from 200+ enterprise projects, we offer industry-specific CRM solutions. Contact us for a free demo.