Security & privacy

Your data. Your priority.

Every customer gets a private tenant database with database-level isolation. Enterprise+ tier adds a dedicated VPS or VDS. Data stays in Turkey.

KVKK Compliant
256-bit SSL Encryption
Private Tenant DB per Customer

Tiered Deployment Architecture

Unlike most CRM providers that share one database across all customers, every Rapitek CRM customer gets a private tenant database — isolated at the database level, on a managed multi-tenant cluster. On Enterprise and Enterprise+ tiers you can add a dedicated VPS or VDS on top for full infrastructure isolation. Pick the tier that matches your compliance and scale needs.

Complete Data Isolation

No shared databases. Your data lives on your own server, completely separated from everyone else.

Data Stays in Turkey

All servers are located in Turkish data centers. Full KVKK compliance guaranteed.

No Vendor Lock-in

Export your data anytime. Your data belongs to you, not to us.

Full API Access

Complete API access to your own data. Integrate with any system you need.

Your Company
Private Tenant DB • Own Backups • VPS/VDS on Enterprise+
Encrypted Connection
Another Customer
Separate Tenant DB • Separate Backups • No Cross-Tenant Access
Zero data sharing between customers

Security measures

Multiple layers of protection.

Encryption, backups, access control, and monitoring — your data stays safe at every layer.

SSL/TLS Encryption

256-bit encryption for all data in transit. Every connection to your CRM is secured with industry-standard SSL/TLS protocols.

Daily Automated Backups

Your data is automatically backed up every day. Multiple backup copies stored in separate locations for maximum safety.

DDoS Protection

Advanced DDoS protection ensures your CRM stays online and accessible even during attack attempts.

Role-Based Access Control

Define exactly who can see and do what. Granular permissions ensure each team member only accesses the data they need.

Two-Factor Authentication

Add an extra layer of security with 2FA. Even if a password is compromised, your account stays protected.

Audit Logs & Activity Tracking

Complete audit trail of every action. Know who did what, when, and from where. Essential for compliance and accountability.

KVKK

Turkish Personal Data Protection Law

Data stored in Turkish data centers
Data processing agreement included
Right to access, delete, export data
Regular security audits

KVKK Compliance

Rapitek CRM is fully compliant with KVKK (Turkish Personal Data Protection Law, No. 6698). We take your legal obligations seriously and provide the tools and infrastructure you need to stay compliant.

Because every customer has their own private tenant database, your data processing is inherently isolated. We include a data processing agreement (DPA) with every contract. Your users can exercise their KVKK rights — access, correction, deletion, and data portability — directly through the platform.

Infrastructure

Built on reliable cloud.

Your CRM runs smoothly on infrastructure designed for uptime, speed, and scale.

Managed Cloud Hosting

Managed multi-tenant cluster with per-customer resource guarantees. Dedicated VPS/VDS option on Enterprise+ tier.

99.9% Uptime SLA

We guarantee 99.9% uptime so your team can work without interruption.

Automated Monitoring

24/7 automated monitoring detects and resolves issues before they affect you.

Disaster Recovery

Comprehensive disaster recovery plan with rapid restoration capabilities.

Security questions? Talk to us.

Our team answers every question about data security, KVKK compliance, and our tiered deployment model. Directly — no tickets.

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