CRM Features Perfected Over 200+ Projects
Every feature built from real enterprise needs. AI-powered, fast to deploy, designed to deliver results.
2-4 Week Setup
vs 3-6 months for others
AI Included
No extra fees
Local Support
Turkish language
Direct Access
To founding team
Try All Features Free for 14 Days
No credit card required. Your own dedicated server included.
Simple to Use, Powerful Under the Hood
No training manuals needed. Your team starts selling from day one.
Intuitive Interface
Clean, modern design
Drag & Drop Pipeline
Visual sales management
Productive from Day 1
Quick onboarding
Role-Based Dashboards
Each user sees what they need
No Coding Required
Customize without developers
Core Features
Built for modern sales teams
Contact Management
Never lose a deal because you forgot a conversation — every interaction, note, and call is tracked automatically so your team always picks up right where they left off.
- 360° customer view
- Custom fields & tags
- Activity timeline
Sales Pipeline
Close more deals by seeing exactly where every opportunity stands — spot stalled deals instantly and focus your energy where it matters most.
- Drag & drop interface
- Customizable stages
- Win probability tracking
Email Integration
Know the moment a prospect opens your email so you can follow up at the perfect time — no more guessing who is interested.
- Email templates
- Open & click tracking
- Bulk email campaigns
Analytics & Reports
Stop flying blind — see which reps, channels, and strategies actually drive revenue, and make confident decisions backed by real data.
- 4 report types: Tabular, Summary, Matrix, Joined
- Dashboard Builder with charts & metric cards
- Cross-filters & bucket fields
- Scheduled reports & email delivery
Collaboration Feed
Post updates, @mention colleagues, and comment on any record — your team's conversation lives right where the work happens, not in scattered email threads.
- @mention teammates & notifications
- File attachments on posts
- Follow records & threaded comments
Task Management
Let the CRM remind you what to do next — no follow-up falls through the cracks, so every prospect gets attention at the right time.
- Calendar integration
- Automated reminders
PWA Mobile App
Update a deal from a taxi, check contacts before a meeting, or log a call on the go — your full CRM in your pocket, no app store download required.
- No app store installation
- Install on home screen
- Responsive design
- Fast loading
Close More Deals with Sales Automation
Automate your sales process from first touch to signed contract with powerful pipeline, sequencing, and forecasting tools.
Sales Pipeline
Visual Kanban boards with drag-and-drop deal management, stage transitions, and win probability tracking for every opportunity.
- Kanban & list views
- Stage transition tracking
- Pipeline metrics & analytics
Sales Sequences
Multi-step automated outreach cadences with email, call, and task steps. Track enrollment and engagement per prospect.
- Multi-step cadences
- Enrollment tracking
- Auto pause on reply
Sales Forecasting
Collaborative forecasting with snapshots, accuracy tracking, and quota management. Know where you stand at any moment.
- Forecast snapshots
- Quota management
- Accuracy tracking
Territory Management
Assign territories, route leads automatically based on rules, and ensure balanced coverage across your sales team.
- Rules-based lead routing
- Territory assignment
Contract Management
Manage contracts with line items, track renewal dates, and never miss a contract expiration again.
- Line item tracking
- Renewal tracking
- Expiration alerts
Approval Processes
Multi-step approval chains for quotes, discounts, and contracts. Configurable steps with automatic escalation.
- Multi-step chains
- Configurable rules
- Auto escalation
Get a Demo for Your Sales Team
See how your team can close more deals with less effort.
See these features in action
14-day free trial, your own dedicated server, no credit card required.
Complete Manufacturing & Operations Management
Streamline your manufacturing and supply chain with integrated operations tools.
MRP (Material Requirements Planning)
Never run out of materials mid-production — the system orders what you need before you even realize it is running low.
- Demand-driven planning
- Auto purchase orders
- Lead time optimization
BOM & Work Orders
Know the exact cost and status of every production job in real time — no spreadsheets, no guesswork, just full visibility.
- Multi-level BOM
- Work order tracking
- Cost tracking
Quality Management
Catch defects before they reach your customers — every product is verified, every issue is documented, and audits become painless.
- Inspection checklists
- Non-conformance reports
- Compliance tracking
Procurement
Get the best price every time — compare vendors, automate approvals, and eliminate rogue spending across your organization.
- Vendor management
- RFQ & quotation
- Approval workflows
- Vendor scorecards
Inventory Management
Stop losing money to overstock or missed sales from stockouts — always know exactly what you have, where it is, and when to reorder.
- Multi-warehouse
- Barcode & mobile scanning
- Stock alerts
Production Scheduling
Deliver on time, every time — spot bottlenecks before they cause delays and keep your production line running at peak efficiency.
- Gantt chart view
- Resource allocation
- Bottleneck detection
Enterprise-Grade Customer Service
Deliver exceptional support with case management, SLAs, and self-service portals.
Case Management
Resolve issues faster and keep customers happy — the right ticket reaches the right agent automatically, so nothing slips through.
- Auto-assignment rules
- Escalation workflows
- Customer satisfaction surveys
SLA Management
Never miss a response deadline again — get alerted before SLAs breach so your team reputation stays rock solid.
- Response time tracking
- Breach alerts
- Performance dashboards
Knowledge Base
Cut support tickets in half — let customers find answers themselves 24/7 while your team focuses on complex issues that truly need a human.
- Article management
- Search & categorization
- Usage analytics
Customer Portal
Give customers a professional, branded experience where they help themselves — fewer support calls for you, faster answers for them.
- Custom branding
- Ticket submission & status tracking
- Quote viewing & invoice management
- Order tracking & document downloads
CSAT Surveys
NPS, CSAT, and CES survey system with automated invitations, follow-ups, and real-time satisfaction metrics.
- NPS/CSAT/CES surveys
- Automated invitations & follow-ups
- Real-time metrics dashboard
Engage Customers with Targeted Campaigns
Create, execute, and measure marketing campaigns from a single platform.
Campaign Management
See exactly which campaigns bring in revenue and which waste budget — so every marketing dollar works harder for you.
- Multi-channel campaigns
- ROI tracking
- A/B testing
- Meta Lead Ads integration
Email Marketing
Send the right message to the right person at the right time — boost open rates with smart segmentation, no designer needed.
- Drag & drop builder
- Advanced segmentation
- Open & click analytics
Surveys & Forms
Turn every website visitor into a lead — embed smart forms that capture interest and feed it straight into your pipeline automatically.
- Web form builder
- Auto lead creation
- Response analytics
Consent Management (KVKK/GDPR)
Market confidently without legal risk — KVKK and GDPR compliance is handled automatically so you never face a surprise fine.
- Opt-in/opt-out tracking
- Consent audit logs
- Auto unsubscribe
WhatsApp Campaigns
Bulk WhatsApp messaging, template management, campaign tracking, and conversation assignment — all native, not a plugin.
- Bulk broadcast campaigns
- Template management
- Campaign performance tracking
Still evaluating? Compare us with alternatives.
AI Features That Work For You
Our AI doesn't just assist - it autonomously handles tasks, nurtures leads, and provides actionable insights.
AI Sales Assistant
Wake up to booked meetings — AI runs 3-stage automated outreach, nurtures leads, and schedules calls while you sleep. No opportunity goes cold.
AI Lead Scoring
Stop wasting time on dead-end leads — AI tells your reps exactly who is ready to buy so they call the right person first.
AI Account Summary
Walk into every meeting fully prepared — AI reads hundreds of records in seconds and hands you the key insights and next steps.
AI Email Drafts & Analysis
AI drafts contextual replies, flags urgent emails, and analyzes sentiment — respond in minutes, not hours. Smart detection meets smart composition.
AI Customer Insights
Save at-risk accounts before they leave — AI warns you about churn signals early and tells you exactly how to re-engage each customer.
AI Task Generation
Start every morning knowing exactly what to do first — AI builds your daily priority list so you focus on what closes deals fastest.
AI Business Card Scanner
Leave the conference with every new contact already in your CRM — snap a photo and the lead is saved before you finish your coffee.
- Phone camera scan
- Auto-extract contact info
- Instant CRM entry
- TR/EN language support
NLQ — Natural Language Query
Ask questions in plain Turkish or English and get auto-generated reports and charts instantly. No SQL, no filters — just ask.
- TR/EN natural language
- Auto-generated charts
- Instant report generation
Predictive Analytics Dashboard
Win probability per deal, forecast accuracy scoring, anomaly detection, and account health snapshots — all in one AI-powered dashboard.
AI Record Analysis
One-click AI analysis on any record — opportunities, accounts, contacts. Get instant insights, risk flags, and recommended next actions.
Explore AI Features
AI lead scoring, email agents, and predictive analytics included at no extra cost.
Beyond CRM: Complete Business Management
Introducing our Enterprise Resource Planning suite - manage your entire business operations from production to delivery in one unified platform
Production Management
Streamline your manufacturing processes with advanced production planning and control
- Bill of Materials (BOM) management
- Production scheduling & capacity planning
- Quality control & compliance tracking
- Work order management
- Real-time production monitoring
Advanced Inventory Management
Optimize stock levels and reduce costs with intelligent inventory control
- Multi-warehouse management
- Automated reorder points & alerts
- Barcode & RFID tracking
- Batch & serial number tracking
- Inventory forecasting & analytics
Solutions for Every Team
Tailored features for your specific needs
For Sales Teams
Close more deals faster with tools designed for modern sales processes
-
Visual Sales Pipeline
Track deals through every stage with drag-and-drop simplicity
-
Lead Scoring & Qualification
Prioritize high-value opportunities automatically
-
Sales Forecasting
Predict revenue with AI-powered insights
Sales Dashboard
Marketing Dashboard
For Marketing Teams
Generate and nurture leads with powerful marketing automation
-
Campaign Management
Create, track, and optimize multi-channel campaigns
-
Lead Nurturing Workflows
Automate personalized email sequences
-
ROI Analytics
Measure campaign performance and attribution
For Customer Service
Deliver exceptional support experiences at scale
-
Unified Ticket Management
Handle all customer inquiries from one inbox
-
Knowledge Base
Self-service portal for common questions
-
SLA Management
Meet service level agreements consistently
Service Dashboard
Enterprise Solutions
Scale with confidence using enterprise-grade features
Unlimited Scalability
Support millions of records without performance loss
Advanced Security
256-bit SSL encryption and KVKK/GDPR compliant
Custom Workflows
Build complex automation tailored to your processes
Seamless Integrations
Connect with your favorite tools
Email Marketing Module
Create professional email campaigns, segment your audience, and track results - all from within your CRM
Campaign Management
Optimize your campaigns with audience segmentation, A/B testing, scheduling and detailed performance reports
Drag & Drop Template Builder
Create professional emails in minutes without coding. Ready-made templates and full customization
Detailed Analytics
Open rates, clicks, conversion tracking. See what campaigns work instantly
10x Easier Setup
No complex setup, start immediately
| Rapitek | Traditional CRM | |
|---|---|---|
| Template creation | 5 min | 2+ hours |
| Setup | Instant | Weeks |
| Learning curve | Low | High |
| Technical knowledge | Not needed | Required |
Salesforce Expertise & Consultancy
Leverage our deep Salesforce expertise for your most complex challenges. As former Salesforce partners, we offer premium consultancy services for enterprise implementations and critical problem-solving.
Independent Salesforce Consultancy
While we're no longer official Salesforce partners, our extensive experience and deep platform knowledge remain at your service. We provide independent, unbiased consultancy focused on solving your specific challenges.
Complex Problem Solving
Tackle your most challenging Salesforce implementations, integrations, and customizations with expert guidance.
Architecture & Design
Design scalable Salesforce solutions with best practices for performance, security, and maintainability.
Custom Development
Build custom Apex code, Lightning components, and integrations tailored to your unique business requirements.
Our Salesforce Services
- Performance Optimization & Troubleshooting
- Data Migration & Integration
- Security & Compliance Reviews
- Lightning Migration & Development
- CPQ & Billing Implementation
- Multi-Cloud Architecture
Note: We provide independent consultancy services. For official Salesforce partnership benefits, please contact Salesforce directly.
Enterprise-Grade Security
Your data is safe with us
256-bit SSL Encryption
All data is encrypted in transit and at rest using industry-standard encryption.
GDPR Compliant
Fully compliant with GDPR, CCPA, and other data protection regulations.
Daily Backups
Automatic daily backups ensure your data is always safe and recoverable.
Two-Factor Authentication
Add an extra layer of security with 2FA for all user accounts.
Enterprise Platform Controls
SSO, webhooks, audit trails, and data management tools built for enterprise IT requirements.
SSO & Enterprise Auth
OIDC/SAML SSO, OAuth2 provider, and two-factor authentication for enterprise-grade identity management.
Webhooks & API
Outbound webhooks with delivery tracking, full REST API, rate limiting, and usage analytics for seamless integrations.
Data Quality
Duplicate detection, record merging, and data deduplication to keep your CRM clean and reliable.
Recycle Bin & Audit Trail
Soft delete with restore, immutable audit log, and field-level change history for full compliance and accountability.
Import/Export Hub
Universal import/export with field mapping, CSV and Excel support, and scheduled data transfers.
Bulk Operations
Bulk delete, update, assign, and transfer records across your CRM. Handle thousands of records in one operation.
Industry-Specific CRM Solutions
Tailored CRM for your industry — pre-configured workflows, reports, and integrations
Our team has delivered CRM solutions for 200+ enterprises
What Our Customers Say
"As a long-time Salesforce user, meeting Rapitek opened doors to different solutions for us. With the smart solutions provided by their consultants, we significantly increased our efficiency. Additionally, through our …"
Utku Aydın
Business Development Director, Iyzico
"With Rapitek's solution-oriented approach, we started the necessary work to quickly complete improvements in our Salesforce customizations and integrations. With these improvements, we prevented data duplication and increased system efficiency."
Ögetay Can
Sales Director, Petroyağ
"As Anatolia Tile, we place great importance on digital transformation to maintain our leadership position in the global market since 1995. The CRM project we initiated with Rapitek completely transformed …"
Şemun Alp Biber
General Manager, Anatolia Tile
CRM Comparison
Why Rapitek CRM is the better choice
| Feature | Rapitek CRM | Other CRMs |
|---|---|---|
| Implementation Time | 2-4 Weeks | 3-6 Months |
| Starting Price | $25/user | $75-150/user |
| Hidden Costs | None | Consulting, training, support |
| Local Language Support | 24/7 | Limited |
| Training | Free Included | $1,000-5,000+ |
| Customization | Included | Extra Cost |
Frequently Asked Questions
What features does Rapitek CRM include?
Rapitek CRM includes 4 main modules: Sales Hub, Marketing Hub, Customer Service, and Operations Hub. AI-powered lead scoring, sales forecasting, automated email campaigns, customer service management, and detailed reporting come standard.
How long does CRM implementation take?
Rapitek CRM implementation is completed within 2-4 weeks with your dedicated project manager. This includes data migration, customization, and team training.
Can it integrate with my existing systems?
Yes. Rapitek CRM integrates with ERP systems like SAP, Logo, Netsis, and Mikro, as well as communication tools like WhatsApp, Zoom, Teams, and Slack. Custom integrations are also available via REST API.
Is there a free trial?
Yes, we offer a 14-day free trial with full access to all features. No credit card required.
Is it KVKK and GDPR compliant?
Yes. Rapitek CRM runs on a private VPS architecture. Your data stays in Turkey and is fully compliant with KVKK and GDPR regulations.
Ready to Transform Your Sales?
Get a personalized demo from our founding team. See how Rapitek CRM fits your business in 30 minutes.
- 14-day free trial, no credit card
- 2-4 week implementation included
- Direct access to founding team
Request a Free Demo
We'll get back to you within 24 hours.
Request Received!
Our team will contact you within 24 hours.
See All These Features Live
Discover your industry-specific CRM experience with a personalized 30-minute demo
14-day free trial · No credit card required · Setup included