Yapay Zeka ve CRM SSS

Rapitek CRM includes: 1) AI Lead Scoring - automatic prioritization of leads based on engagement, 2) AI Sales Assistant - email drafting and next-best-action suggestions, 3) Predictive Analytics - sales forecasting and churn prediction, 4) Smart Task Automation - automatic task creation, 5) AI Chatbot for WhatsApp - automated customer responses, 6) Sentiment Analysis - customer mood detection in messages.

AI Lead Scoring analyzes behavioral data (email opens, website visits, content downloads), engagement patterns, demographic fit, and historical conversion data. Each lead gets a score from 0-100. Higher scores indicate higher conversion probability. The AI learns from your closed deals to improve accuracy over time.

AI Sales Assistant is your 24/7 virtual sales coach. It drafts personalized emails, suggests next best actions, recommends products based on customer history, summarizes customer interactions, and provides real-time guidance during sales calls. It saves an average of 6 hours per week per sales rep.

Initial accuracy is 70-75% using pre-trained models. After 30-60 days of use with your data, accuracy typically reaches 85-90%. AI continuously learns from closed deals and updates scoring models weekly. Customers report 40% improvement in conversion rates when following AI recommendations.

All AI features are included in every Rapitek CRM plan starting at $25/user/month. Unlike competitors who charge extra for AI (Salesforce Einstein requires Enterprise+, HubSpot AI needs premium plans), Rapitek includes AI lead scoring, AI assistant, and predictive analytics in all plans.

Key differences: 1) Pricing - Rapitek AI included at $25/user vs Salesforce Einstein requiring $150+/user Enterprise plan, 2) Setup - Rapitek works out-of-box vs weeks of configuration, 3) Local support - Turkish language AI assistance and 24/7 local support, 4) WhatsApp - Native AI chatbot for WhatsApp Business API included.

No technical skills required. Rapitek AI is designed for business users, not data scientists. AI features work automatically after setup. No coding, no ML expertise needed. Just import your data and AI starts working from day one with pre-trained models.

Yes. Rapitek is GDPR and KVKK compliant. Your data is processed securely in isolated environments. We do not share your data with third parties or use it to train models for other customers. All AI processing happens on secure servers with encryption.

Rapitek uses a combination of proprietary machine learning models for lead scoring and predictive analytics, plus integration with advanced LLMs for the AI sales assistant and email drafting. Models are continuously updated to improve accuracy.

Yes. Rapitek AI fully supports Turkish language. AI Sales Assistant drafts emails in Turkish, sentiment analysis understands Turkish text, and the WhatsApp AI chatbot responds in Turkish. We also support English and Arabic.

AI features work immediately using pre-trained models. Lead scoring starts on day 1. As you add more data (typically 2-4 weeks), AI accuracy improves. Most customers see significant improvements in lead prioritization within the first month.

AI works best with: contact information, email interaction history, website visits (if tracked), past deals/opportunities, and customer communication history. The more historical data you have, the more accurate AI predictions become. Minimum recommended: 6 months of CRM data.

Yes. You can customize lead scoring criteria, set thresholds for alerts, choose which AI suggestions to enable, and define rules for automated tasks. AI recommendations can be approved or rejected by users, and the system learns from these decisions.