WhatsApp + CRM التكامل
Manage WhatsApp customer conversations from CRM. Message templates, auto-replies, full conversation history.
بدون تكامل
- ✗ Only one person can use WhatsApp Web
- ✗ Customer conversations scattered on personal phones
- ✗ No visibility into team conversations
- ✗ Message history lost when employee leaves
- ✗ No automated responses or templates
مع تكامل Rapitek + WhatsApp
- ✓ Entire team responds from one number
- ✓ All conversations in CRM customer cards
- ✓ Full visibility and conversation assignment
- ✓ History preserved forever in CRM
- ✓ Templates and auto-replies available
ميزات تكامل WhatsApp
تدفق بيانات ثنائي الاتجاه بين WhatsApp و CRM
Unified Inbox
All WhatsApp conversations in CRM. Reply without switching apps.
Message Templates
Pre-approved templates for quotes, follow-ups, notifications.
Auto-Replies
Automated responses for common questions. 24/7 availability.
Contact Matching
WhatsApp contacts auto-matched to CRM records.
Media Sharing
Send and receive images, documents, PDFs via WhatsApp.
Conversation Analytics
Track response times, message volume, customer satisfaction.
كيف يعمل التكامل؟
Apply for API
We help with Business API application
Connect Number
Link your business phone number
Create Templates
Set up message templates
Start Messaging
Reply to customers from CRM
الأسئلة الشائعة
Integration is done with WhatsApp Business API. WhatsApp messages from customers are displayed in CRM, replies are sent from CRM. All message history is stored on the customer card.
Yes, WhatsApp Business API is required for enterprise WhatsApp CRM integration. We provide support during the API application and approval process.
Yes, multiple sales representatives can respond to messages coming to the same WhatsApp number via CRM. Conversation assignment and queuing features are available.
Yes, you can create WhatsApp-approved templates. Templates for quote sending, appointment reminders, order notifications can be prepared.
CRM integration is included. However, Meta's conversation-based pricing applies for WhatsApp Business API usage.
Yes, you can send images, PDFs, documents and location to WhatsApp via CRM. Files received from customers are also stored in CRM.
ابدأ تكامل WhatsApp مع CRM
شاهد تكامل WhatsApp مع عرض مجاني. يشمل دعم الإعداد.