Contract Management

Contract Management with CRM: Track All Your Contracts from One Place

Manage sales contracts, service agreements, and renewal processes with Rapitek CRM's contract management module.

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What Is Contract Management with CRM?

Contract management is a CRM module that covers the creation, approval, signing, and tracking of sales, service, and partnership contracts. It eliminates problems such as manual contract tracking, missed renewal deadlines, and disorganized contract archives.

Rapitek CRM's contract management module works integrated with the customer card. All contracts, attachments, and versions belonging to a customer are stored in a single location. Automatic reminders are created for contracts approaching their expiration date, so the sales team never misses renewal opportunities.

In our 200+ enterprise project experience, we have observed that the contract management module increases renewal rates by 25% and reduces contract preparation time by 50%. With templates and digital signature integration, the contract process goes from days to hours.

Contract Management Features

Contract Templates

Create standard sales, service, and confidentiality contract templates. Customer information is automatically populated for quick contract preparation.

Digital Signature Integration

Works integrated with e-signature, mobile signature, and tablet signature systems. Contracts are digitally signed, ensuring legal validity.

Automatic Renewal Tracking

Automatic reminders are sent 90, 60, and 30 days before contract expiration dates.

Version Control

Contract changes are versioned. It tracks what changes were made, by whom, and on what date.

Attachment and Document Management

Attachments, technical specifications, and documents belonging to a contract are added to the contract file and archived centrally.

Approval Workflow

After contracts are created, they go through approval from departments such as department manager, finance, and legal. The approval flow is tracked in the CRM.

Contract Management with CRM | Rapitek

Contract Lifecycle

1

Contract Creation

When a sales opportunity is won, a contract draft is prepared using a template. Customer information and product details are automatically populated.

2

Approval Process

The contract is sent to relevant departments for approval. Legal, finance, and management approvals are tracked through the CRM.

3

Digital Signature

The approved contract is sent to the customer and signed via the digital signature system. The signed contract is automatically archived.

4

Tracking and Renewal

The contract is monitored in the CRM throughout its duration. A renewal reminder is sent to the sales team as the expiration date approaches.

5

Archiving and Reporting

Expired or cancelled contracts are archived. Contract performance is reported, and renewal rates are analyzed.

Contract Management Checklist

Creation Phase

  • Has customer information been transferred correctly?
  • Have pricing and payment terms been finalized?
  • Has the product/service scope been clearly defined?
  • Have contract duration and renewal terms been specified?

Approval and Signing Phase

  • Has the legal department approved it?
  • Has the finance department approved the pricing?
  • Has the customer completed the digital signature?
  • Has the signed contract been uploaded to the CRM?

Frequently Asked Questions

Is a digital signature legally valid?

Yes. Rapitek CRM integrates with e-signature and mobile signature systems compliant with the Electronic Signature Law No. 5070. Digitally signed contracts have full legal validity.

Can we import existing contracts into CRM?

Yes. Your existing contracts in PDF, Word, or other formats can be bulk-uploaded to CRM. Contract details (date, amount, customer) can be matched manually or automatically.

How are contract templates customized?

Contract templates are prepared in Word or HTML format and uploaded to CRM. Variable fields such as customer name, date, and amount are defined for automatic population.

Which digital signature systems are integrated?

Integration is supported with e-signature providers (E-Guven, Turktrust), mobile signature (Turkcell, Vodafone, Turk Telekom), and tablet signature systems.

How do contract renewal reminders work?

Automatic email and CRM notifications are sent 90, 60, and 30 days before the contract end date. The sales representative is assigned a renewal meeting task.

What is shown in contract reports?

Total contract count, active/expired contracts, renewal rates, contract-based revenue, and contracts expiring in the upcoming period are all reported.

Meet Contract Management

Manage all your contracts centrally in CRM, never miss renewal opportunities. Request free demo.