Manage Your Dealer Network from a Single Platform

Centralize dealer order, inventory, commission, and performance tracking on one platform with a 24/7 self-service portal. Most CRM AI only reads; Rapitek writes: tell Rapi in Turkish what happened in the field and the voice assistant creates and updates real records for you.

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Dealer Management System Features

Dealer Registration and Onboarding

Accept new dealer applications with digital forms, manage the approval process, and quickly add them to the system.

Order Management

Receive, approve, and track dealer orders. One-click Quote to Order to Invoice flow, with stock movements updated in the Operations Hub.

Dealer Assignment Rules

Route dealers and inquiries to the right rep automatically with Assignment Rules based on region, product group, or any criterion, and balance the load with round-robin.

Performance Tracking

Monitor dealer-level revenue, order count, target achievement, and growth trends in real time.

B2B Dealer Portal

A self-service portal for your dealers. Orders, stock inquiries, campaign tracking, and support requests all in one place.

Stock and Price Management

Define dealer-level price lists, discount rates, and stock visibility. Campaign management included.

Commission Calculation

Define flexible commission rules by revenue, product group, or territory. Automatic calculation and reporting.

Reporting

Track dealer performance, territory analyses, order trends, and commission reports from a single panel.

Benefits of the Dealer Management System

For Manufacturers / Distributors

  • ✓ Manage your entire dealer network from a single panel
  • ✓ Track territory-based sales targets
  • ✓ Automate order approval processes
  • ✓ Speed up commission and bonus calculations
  • ✓ Analyze dealer performance comparatively

For Dealers

  • ✓ Create orders with a 24/7 self-service portal
  • ✓ Instantly access up-to-date stock and pricing information
  • ✓ Track campaigns and promotions
  • ✓ Monitor order status in real time
  • ✓ Manage your support requests through the portal

See Rapitek CRM live

Setup, training and data migration included — go live in 2-4 weeks.

Industry-Specific Dealer Management Solutions

FMCG / Fast-Moving Consumer Goods

Distribution channel management, dealer order automation, shelf and stock tracking.

Automotive Spare Parts

Authorized dealer network, parts ordering system, territory-based pricing.

Building Materials

Dealer quotation management, project-based order tracking, technical support.

Pharmaceutical / Medical

Pharmacy and warehouse management, cold chain tracking, regulatory compliance.

Impact of Dealer Management Systems

Source: Forrester Research, McKinsey & Company, Gartner research (industry averages)

%20

Reduction in order processing times with digital dealer portal (Forrester Research)

%15

Reduction in administrative costs with automatic commission calculation (McKinsey)

%25

Increase in dealer sales performance with territory-based target management (Gartner)

%30

Reduction in dealer support requests with self-service portal (Forrester Research)

Request a Free Demo

Setup in 2-4 weeks including training and Turkish support. Let us determine the best solution for your dealer network together.

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Frequently Asked Questions

What is a dealer management system?

A dealer management system is software that enables manufacturers and distributors to manage their dealer networks from a centralized platform. It consolidates dealer registration, order tracking, dealer assignment, performance analysis, and B2B portal access under one roof. Rapitek pairs this with Rapi, a voice AI assistant that, unlike most CRMs, can also write records.

What does a dealer portal do?

A B2B dealer portal is a self-service platform that enables dealers to place orders 24/7, access stock and price information, track campaigns, and submit support requests.

Which industries use dealer management systems?

Dealer management systems are primarily used in FMCG, automotive spare parts, construction materials, pharma, and medical device industries to manage distributor and dealer networks.

Does the dealer management system integrate with ERP?

Yes, though not through a packaged connector. Rapitek talks to your ERP (Logo, Mikro, SAP, Netsis, and others) via its REST API or a custom integration built through professional services, and order, inventory, and invoice data syncs through that integration. The REST API offers CRUD over 150+ objects, OAuth2/JWT authentication, and signed outbound webhooks.

How long does setup take?

Rapitek dealer management system is typically set up within 2-4 weeks. Dealer onboarding, assignment rules, order workflows, and user training are all included in this timeframe. If a custom integration with a system such as ERP is required, it is scoped as a separate professional-services engagement depending on its complexity.

How does commission calculation work?

Flexible commission rules are defined based on dealer revenue, product group, or regional targets. The system automatically calculates and reports. Bonuses and incentives can also be managed within the same structure.

Digitize Your Dealer Network

Dealer management system developed from 10+ years CRM experience and 200+ enterprise projects.

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