Manage Your Customers from Anywhere with Online CRM Program
Rapitek Online CRM is a web-based customer relationship management platform that runs on a browser.
Request Free DemoWhat Is Online CRM?
Online CRM is customer relationship management software accessible over the internet. You can perform all your CRM operations through a web browser without installing any software on your computer.
Rapitek Online CRM is a fast and secure platform developed with modern web technologies. Your sales team can access the system simultaneously while visiting customers in the field, managers reviewing reports in the office, and the support team responding to customer requests. With experience gained from 200+ enterprise projects, we developed an online CRM tailored to real business processes.
Online CRM Features
Browser Access
Access CRM through Chrome, Safari, Firefox, or Edge without any installation. Works from any device.
Real-Time Synchronization
All team members see the same up-to-date data. Changes are instantly reflected to all users.
Mobile-Friendly Interface
Responsive design for comfortable use from phones and tablets. Optimized for field teams.
Instant Notifications
Receive instant notifications for new leads, task reminders, and customer interactions.
Automatic Updates
Software updates are applied automatically. You always use the most current version.
See Rapitek CRM live
Setup, training and data migration included — go live in 2-4 weeks.
Advantages of Using Online CRM
No Setup Cost
No need to purchase servers or install software. Start using it right away.
Team Coordination
Team members in different locations work in coordination on the same platform.
Data Security
Every customer's data lives in its own separate, dedicated database, so your data is never mixed into a shared table with any other customer. Data is stored encrypted and regularly backed up.
Fast Deployment
Your online CRM system is ready for use within 2-4 weeks.
What Can You Do with Online CRM?
Customer Management
Gather all customer information in one place. Communication history, notes, and documents are instantly accessible.
Sales Tracking
Track sales opportunities through the pipeline. Visually monitor each stage.
Proposal Preparation
Create professional proposals in the online environment and send them to customers instantly.
Reporting
Instantly access reports on sales performance, customer analytics, and team productivity.
Task Management
Assign tasks to team members, follow up, and monitor completion status.
Email Integration
Automatically match email correspondence with CRM records.
Steps to Get Started with Online CRM
Request a Demo
Fill out the free demo form so our team can contact you.
Needs Consultation
We hold a brief consultation to understand your business processes.
Customization and Setup
Your CRM system is customized and configured according to your needs. Custom objects, fields, page layouts, and workflows can be configured freely by your own team; reasonable customizations are included in the setup process, while larger bespoke development is quoted separately at below-market rates.
Training and Go-Live
Your team is trained and your online CRM system goes live.