CRM for SMEs

SMB CRM Software: Speak, and Rapi Records It

Most CRM AI only reads; Rapitek writes. Speak in Turkish on the drive back and the voice AI Rapi creates and updates real lead, task, and quote records. Built for teams of 5-50, from $25/user/month, live in 2-4 weeks.

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Why Do SMBs Need CRM Software?

Customer Data Is Scattered

Information is scattered across Excel, email, phone contacts, and notebooks. When a salesperson leaves, their customer data leaves with them.

Sales Opportunities Are Missed

Potential sales are lost due to unfollowed proposals, forgotten callbacks, and untimely communication.

Reporting Difficulty

Hours are spent manually preparing reports for sales performance, customer segmentation, and revenue forecasting.

Disconnect Between Teams

Sales, marketing, and customer service teams work independently. While the customer tells one story, teams have different information.

Advantages of Rapitek CRM for SMBs

Affordable Pricing, No Hidden Costs

Starting from $25 per user per month. Setup, training, and customization included. No surprise invoices or additional license costs. Minimum 5 users.

Setup in 2-4 Weeks

No more months-long project timelines. Go live within 2-4 weeks including data migration, customization, and team training. Transition to CRM without disrupting your business.

Turkish Support, Direct Access

Not a ticket system or chatbot -- reach the founding team directly via WhatsApp and phone. Response time under 10 minutes. Turkish interface and documentation.

AI That Writes: Rapi

Most CRM AI only reads. Rapi writes: by voice or text in Turkish it creates and updates records across 11 objects, with a confirm step before every write. Includes business-card scanning and meeting-recording summaries.

ERP / Accounting Integration

Integrate with systems like Logo, Netsis, Parasut, and Mikro through the REST API and a professional-services project. Customer accounts, invoices, inventory, and order data flow into one place, cutting duplicate data entry.

Mobile Field Sales

Native iOS and Android apps let your field team reach customers, quotes, and tasks from their phones. GPS "I'm here" visit check-in, nearby-customer prompts, and an automatic daily route. Snap a business card and AI turns it into a Lead.

SMB CRM Software 2026 | Affordable CRM for Small - Rapitek

SMB CRM Comparison

Feature Rapitek CRM Free CRMs Excel / Google Sheets
Turkish Interface and Support Limited
ERP/Accounting Integration (API) - -
Business-Specific Customization Limited Manual
Sales Pipeline / Quote Management Limited -
Automated Reporting and Dashboard Limited Manual
User and Record Limit Unlimited Records Limited (2-3 users) Performance degrades
Data Security (KVKK Compliance) Varies -
Mobile Access Limited
One-on-One Support and Training Self-service -

Works Integrated with Your Existing ERP Software

Logo Tiger / Go

Customer accounts, inventory, invoices, and order data integrated over the REST API. Set up via a professional-services project for SMBs running Logo.

Netsis ERP

API-based integration with Netsis accounting and inventory data. Scope and field mapping are defined per project; duplicate data entry drops.

Parasut

REST API integration with the cloud accounting software Parasut. Invoice, payment, and customer account data land in one place.

CRM Investment with KOSGEB Support

CRM software can be evaluated under KOSGEB's Digital Transformation and Technology Investment support programs. SMBs can cover part of their software investment through these programs as grants or interest-free loans.

At Rapitek, we help you prepare the proforma invoices, technical documents, and project descriptions you'll need for your KOSGEB application process.

About KOSGEB CRM Support

Transparent Pricing for SMBs

No hidden costs. Setup, training, and customization included.

Recommended for SMBs

Rapitek CRM

$25 / user / month starting from

Minimum 5 users | Annual billing

Setup and configuration included
Team training included
Business-specific customization
Data migration included
Turkish support (WhatsApp/phone)
REST API access (for ERP/accounting integration)
Unlimited customer records
KVKK compliant infrastructure

4 Steps to CRM Transition

Fast and seamless setup process for SMBs

1

Free Analysis

We analyze your business processes and identify your needs. Free and non-binding.

2

Customization

We configure the CRM according to your workflows, sales processes, and industry.

3

Data Migration

We migrate your data from Excel, an old CRM, or ERP. When needed, we set up the ERP/accounting integration over the REST API.

4

Training and Go-Live

We provide one-on-one training to your team and go live within 2-4 weeks.

Frequently Asked Questions

Why should SMBs use CRM?

A CRM centralizes customer communication, systematizes the sales process, and automates reporting, so opportunities that vanish in scattered spreadsheets get tracked. Rapitek goes one step further: most CRM AI only reads, while Rapi creates and updates records by voice in Turkish. A rep says on the drive back, "I visited this customer; I'll send a quote by month-end," and the task and quote are created automatically. No going back to a desk to type data in.

How much does SMB CRM software cost?

Rapitek CRM is offered for SMBs starting at $25 per user per month. This price includes setup, training, customization, and Turkish language support. No hidden costs or surprise bills. Minimum 5 users.

How long does CRM setup take?

Rapitek CRM is set up for SMBs within 2-4 weeks. This period covers data migration, customization, ERP integration, and team training. Unlike large enterprise CRM projects, there is no need to wait for months.

Does it integrate with our existing ERP software (Logo, Netsis, Parasut)?

Yes, but not as a plug-and-play connector: integration with systems like Logo, Netsis, Parasut, and Mikro is built over Rapitek's REST API as a professional-services project. Customer account, invoice, inventory, and order data lands in one place; scope, field mapping, and sync frequency are defined per project. Free CRMs and Excel offer no such option.

Is switching from Excel to CRM difficult?

No. The Rapitek team migrates your existing Excel spreadsheets, customer lists, and sales data to CRM. The data migration process is included in the setup package at no extra charge. Your team receives hands-on training.

Can I purchase CRM with KOSGEB support?

Yes, CRM software can be evaluated under KOSGEB Digital Transformation and Technological Investment support programs. Rapitek provides the required proforma invoices and technical documentation for your KOSGEB application process.

Why choose Rapitek CRM over free CRM tools?

Free CRM tools typically come with user and record limits, lack of Turkish support, no API-based ERP integration, and customization restrictions. Rapitek CRM offers unlimited records, full Turkish support, ERP/accounting integration over the REST API, and business-specific customization. Its sharpest difference is Rapi, the AI that writes: it creates and updates records by voice in Turkish. You also reach the founding team directly.

What is the minimum number of users to get started?

Rapitek CRM starts with a minimum of 5 users. This number is the ideal starting point for effective team usage and ensuring return on investment. You can add more users as your business grows.

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