Taxi CRM Software — Fleet Dispatch, Driver Management & Customer Loyalty (2026)

Built for Taxi & Transfer Operators

Driver database with documents

Each driver profile holds license, insurance, training certificates, and expiration alerts.

Customer CRM (B2C + B2B)

Track individual riders + corporate accounts (hotels, companies, travel agents).

Booking / dispatch

Bookings via web form, WhatsApp, phone, app. Match to nearest available driver. Multi-stop trips supported.

Trip log & GPS receipt

Every trip logged: start/end address, distance, time, fare, tip. GPS receipt for corporate billing.

Loyalty / corporate pricing

Tiered pricing for regular customers. Pre-negotiated rates for corporate accounts. Monthly invoicing.

WhatsApp booking

Customers book via WhatsApp message. Auto-dispatched to driver. Confirmation sent back. No app install required.

Why taxi companies need a CRM (not just a dispatch app)

Uber/Bolt/Lyft are consumer apps. Independent taxi companies, VIP transfer services, and ride-hailing operators need: B2B corporate account management, multi-driver scheduling, driver document compliance, customer loyalty tracking, monthly invoicing — none of which the consumer apps provide. Rapitek's taxi configuration ships this in 2-4 weeks.

Frequently Asked Questions

Does it integrate with existing dispatch software?

Yes — Rapitek can integrate with most dispatch platforms via API or run as a standalone booking + CRM layer.

Can corporate clients have monthly invoices?

Yes — track each corporate account's trips, generate consolidated monthly invoice, send via email or e-invoice.

Does it work for VIP/limo transfer companies?

Yes — vehicle classes (sedan, SUV, limo), driver assignments, and corporate pricing all supported.

Taxi & Transfer Company CRM