Contact Management
Contact Management: What 5 CRMs Can Do
Complete contact profile, relationship graph, segmentation, communication history, GDPR/KVKK compliance. 5 major CRMs side by side.
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| Feature | Rapitek CRM | Salesforce | HubSpot | Zoho CRM | Pipedrive |
|---|---|---|---|---|---|
| Profile | |||||
| Custom field count | Unlimited | Unlimited (plan) | Limited (plan) | Limited (plan) | Unlimited |
| Social media linkage | ✓ | ✓ | ✓ | ✓ | Limited |
| Photo/avatar | ✓ | ✓ | ✓ | ✓ | ✓ |
| Full communication history | ✓ | ✓ | ✓ | ✓ | ✓ |
| Relationships & Hierarchy | |||||
| Account-contact relationship | ✓ Roles | ✓ (rich) | ✓ | ✓ | Basic |
| Multiple accounts (B2B) | ✓ ACR | ✓ | ✓ | Top tier | — |
| Family/company tree | ✓ | ✓ | Limited | Limited | — |
| Segmentation & Lists | |||||
| Dynamic list/segment | ✓ | ✓ | ✓ | ✓ | Top tier |
| Multi-criteria filtering | ✓ | ✓ | ✓ | ✓ | ✓ |
| Data enrichment (3rd party) | ZoomInfo/Apollo | Data.com | ✓ AI | Zia Insight | Add-on |
| Compliance | |||||
| GDPR consent management | ✓ Built-in | ✓ | ✓ | ✓ | Limited |
| KVKK consent log | ✓ Built-in | Configuration | Configuration | Configuration | — |
| Right to erasure | ✓ | ✓ | ✓ | ✓ | Manual |