Live Chat & Chatbot
Live Chat Features: 5 CRMs Compared
The features that connect your website visitor to the right person on your team, at the right time.
Get Your Free Demo| Feature | Rapitek CRM | Salesforce | HubSpot | Zoho CRM | Pipedrive |
|---|---|---|---|---|---|
| Chat Widget | |||||
| Web chat widget | ✓ | ✓ | ✓ (sınıf lideri) | ✓ | — |
| Mobile app chat | ✓ | ✓ | ✓ | ✓ | — |
| Customizable design | ✓ | ✓ | ✓ (zengin) | ✓ | — |
| Routing & Automation | |||||
| Auto-routing rules | ✓ | ✓ | ✓ | ✓ | — |
| Department/skill routing | ✓ | ✓ | ✓ | Üst plan | — |
| Chatbot (no-code) | ✓ AI | Einstein Bots | ✓ (zengin) | Zia | — |
| AI reply suggestions | ✓ Enterprise | Einstein | ✓ | Zia | — |
| Multi-Channel | |||||
| ✓ Yerleşik | AppExchange | Marketplace | Sınırlı | — | |
| Facebook Messenger | ✓ | ✓ | ✓ | ✓ | — |
| Instagram DM | ✓ | ✓ | ✓ | Sınırlı | — |
| Email-to-chat | ✓ | ✓ | ✓ | ✓ | — |