What is Sales Force?

Nov. 7, 2022 · 3 minutes

One must comprehend the fundamental principles of cloud computing in order to comprehend the distinction between salesforce.com and force.com.

Salesforce.com is a Customer Relationship Management (CRM) solution created based on Software as a Service. Salesforce is a Software as a Service (SaaS) firm. Force.com is a platform that enables business users and developers to create robust enterprise apps.

A CRM system may automate your sales, marketing, services, and other processes using Salesforce, a SaaS product with built-in Out of Box (OOB) functions. Dropbox, Google Apps, and GoToMeeting are a few instances of SaaS, which stands for moving software from your PC and storing it in the cloud.

Force.com is a PaaS (Platform-as-a-Service) product that offers an application development platform. You can alter the applications' business logic and user interface using force.com.

Simply put, the functionality of the Salesforce.com iPhone application saves contacts, sends and receives text messages, places calls, and performs other common tasks. In force.com, the apps are created and run. The way the iPhone dialer operates on the iPhone OS is identical to how Salesforce.com operates on Force.com.

What makes Salesforce.com SaaS and Force.com PaaS?

The bundle includes prebuilt models like Sales Cloud, Service Cloud, and Marketing Cloud if you purchase the Salesforce.com license. You can now begin loading the leads, run reports, and do a lot more thanks to this. Force.com, in contrast, doesn't allow users to obtain leads or run reports. To meet your system requirements, you must create applications, tabs, and other workflow designs.

Salesforce.com is based on the force.com platform since it has access to all of force.com's functionality. All the standard tabs, including leads, accounts, and more are included with Salesforce.com license purchases, along with the option to completely customize the platform using Force.com.

Compared to Salesforce.com, the force.com license is three times less expensive. Any capability in Force.com requires more time and effort than in Salesforce.com.

What makes Salesforce.com SaaS and Force.com PaaS?

Force.com quickly creates and delivers bespoke applications. These programs employ APIs to link with external data and are automatically connected to all of the Salesforce data. Users can delete, update, view, or create only certain applications using force.com's security controls, which manage the applications. Salesforce.com is totally mobile and contains all the information about the customers, making it simple for you to seal the deals. This offers updates for the clients.

By focusing on its clients and achieving social CRM goals, Salesforce.com is at the forefront of the industry. To create completely new apps of your choosing, force.com uses HTML, CSS, JavaScript, or Visualforce. Salesforce.com aids in providing a hassle-free environment for application development.


A company called Salesforce.com sells pre-made apps under the "Sales Cloud," "Marketing Cloud," "Service Cloud," etc. The business dominates the CRM industry.

Additionally, Salesforce.com provides Force.com, a Platform-as-a-Service (PaaS) foundation that allows you to:

a) Extend and customize Salesforce's fundamental functionality

a) Develop fresh software or goods

As an illustration:

You get the pre-built CRM capabilities when you subscribe to Salesforce.com's "sales cloud." You can modify your CRM or create new applications that are contained within your Salesforce instance using Force.com (and other technologies) (organization).

The following are the main building components available on Force.com for creating your applications:

a) Apex is a programming language for creating your application logic that is similar to Java.

b) Visualforce - for creating user interfaces for applications

c) Database.com (also known as Custom Objects), which is used to store data.

In addition to the aforementioned, the platform has additional shared framework elements that you can use, such a scheduling engine, an email service, public facing websites, etc.

It's interesting to note that anecdotal evidence suggests that just a small portion of Salesforce.com was actually constructed using Force.com. 

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