What should I consider when choosing a CRM?

When choosing a CRM consider: ease of use, integration capabilities, customization options, pricing transparency, support quality, and scalability.

Is the CRM guide free?

Yes, the CRM Buyer's Guide is completely free. Compiled from 200+ project experiences, you can download it by entering your email.

Why is CRM software selection important?

Wrong CRM selection leads to time and money loss. Research shows 70% of CRM projects fail. Making the right choice is critical.

What's included in the CRM guide?

Guide includes: CRM evaluation criteria, vendor comparison table, questions to ask vendors, implementation checklist, and cost calculation template.

Free Guide

CRM Buyer's Guide 2026

Comprehensive guide compiled from 200+ implementations to help you choose the right CRM for your business.

CRM comparison matrix
ROI calculation template
Implementation checklist
25 critical questions to ask vendors
AI-powered CRM features

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What's Inside the Guide?

Lessons learned and best practices from 200+ enterprise CRM implementations

CRM Needs Analysis

Questions to ask to determine what your business actually needs.

CRM Comparison Matrix

Detailed comparison of Salesforce, Rapitek, HubSpot, Zoho and other CRMs.

Hidden Cost Analysis

Costs CRM vendors don't tell you about and how to avoid them.

ROI Calculation Template

Ready-to-use Excel template to calculate your CRM investment return.

Implementation Roadmap

Step-by-step guide and timeline for successful CRM implementation.

25 Questions for Vendors

Critical questions you must ask CRM vendors before buying.

7 NEW

AI-Based CRM

AI in CRM for 2026: Smart customer analysis, automated task creation, forecasting and email intelligence features.

200+

Projects Completed

10+

Years Experience

150+

Happy Clients

This guide is compiled from our 10+ years of CRM implementation experience. Real learnings from real projects.