Skip to content
Contact

Get in touch.

A demo, a quote or a question about your existing setup — the same team answers all of it.

Message us on WhatsApp Fill in the form
Rapitek CRM leads list: status chips with counts above a table of name, company, lead status, source and owner
Leads list — status chips, company and owner

Direct contact

WhatsApp: +90 212 963 22 84 — the conversation stays in one window, and screenshots and files stay in the same place.

Email: info@rapitek.com

Address: Maslak Mah. Büyükdere Cad. Nurol Plaza Sit. No: 255/B02, 34485 Sarıyer / Istanbul, Turkey

Business hours: Monday-Friday 09:00-18:00 (GMT+3). We are closed on weekends.

There is no call centre on our support line. Your question is answered by the team that builds and maintains the product — that is a choice, not a capacity limit. We aim to come back to messages that arrive during business hours the same working day. We do not write that as a commitment: we have no system that measures ticket times, and we do not promise a duration we do not measure.

Our registered trade name, MERSIS number (Turkey's central trade registry ID) and tax details are listed in the legal notice at the bottom of the page. For details on how we process personal data — including our obligations under KVKK, Turkey's data protection law (No. 6698), and the GDPR — see our Privacy Policy; for data deletion requests, see our Data Deletion Instructions.

Frequently asked

Frequently asked questions about contacting us

What is the fastest way to reach Rapitek?
Message our WhatsApp line. All three — WhatsApp, the form on this page and email — reach the same team; there is no ticket queue. We put WhatsApp first because of the channel itself: the conversation stays in one window, and screenshots and files stay in the same place. We have not measured a difference in response time between the channels, so we do not claim that one of them is faster.
Can I call that number?
No — the number we publish is a WhatsApp line, not a call centre or switchboard. Please write to us on WhatsApp instead of calling. Writing keeps your request on record and gets it to the right person; a phone call loses part of what you explain. If a live conversation is needed, we schedule it as a call.
How quickly do you reply?
We do not commit to a written response time (SLA) — we do not put a figure we have not measured on this page. What we can say is this: there is no call centre on our support line. Your question is answered by the team that builds and maintains the product. That is a choice, not a capacity limit. We do not offer 24/7 support either: support is provided during Turkish business hours. If your teams work across other time zones, let's discuss the scope together on the call.
What are your working hours?
Monday to Friday, 09:00-18:00 (GMT+3). We are closed at weekends. You can still write on WhatsApp outside those hours; your message is recorded and answered the next business day.
What happens to my data when I submit the form?
Your contact details are processed only to evaluate your request and get back to you. Data is hosted in the European Union (database in Finland, media in Germany). For organisations in Turkey this counts as an international transfer under Article 9 of KVKK, and no adequacy decision has been issued by the Board for the countries concerned. Details are in our KVKK disclosure text, and deletion requests are covered on our Data Deletion page.

Send us a message

Briefly tell us what you need and we'll connect you directly with the right person. Company and team size are optional — they just help us find that person faster.

Our office

Nurol Plaza, Maslak Mah. Büyükdere Cad. No: 255/B02, Sarıyer / Istanbul Get directions

Made with RapitekGO

We would like to use optional cookies to measure your visit. The site works exactly the same if you decline. Cookie policy