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Customer story · Non-profit

SEV: alumni, donation and scholarship data moved into one system.

Founded in 1968, the Health and Education Foundation runs ten schools, a hospital and a publishing house. Records for thousands of alumni, donors and scholarship students were not kept in one place.

The organisation
1968
Founded
10
Schools it runs
1
Hospital, plus one publishing house
NGO
Non-profit organisation
The project

What was there, what we built, what changed.

  1. 1

    The challenge

    Alumni data, donation tracking for alumni, scholarship tracking for students and contact details — all kept in separate places, making updates and checks harder every year. The foundation needed a modern, cloud-based data management solution.

  2. 2

    What we built

    From the implementation onwards, development, new suggestions and problem-solving ran together. The system was adapted to the foundation's own way of working, with ease of use as the priority.

  3. 3

    The result

    Daily workflows became markedly easier in terms of data analysis and data management. Donors started receiving faster responses and the relationship with supporters strengthened. In the foundation's own words, the biggest change came in data analysis.

In the customer's own words
Our foundation needed a cloud-based software system for data management. Rapitek is a company that is careful and attentive in understanding our wishes and needs; they also translated our requirements into the system very well. When we have new requirements, they support us with extremely fast and thorough solutions. As SEV, we are highly satisfied with working with Rapitek.
Meryem Boğa Project and Resource Development Manager, Health and Education Foundation
Scope

What was built in the project?

Scope is project-specific; in every rollout it is defined together in the discovery call.
AreaWhat was done
Alumni recordsAlumni data and contact details were brought onto a single record
Donation trackingDonations from alumni were attached to the donor record
Scholarship trackingThe scholarship students' process became trackable in the system
Data analysisThe area the foundation itself points to as the biggest gain
Ease of useScreens were simplified around the daily flow of the foundation's staff

This project belongs to our Salesforce era

This implementation belongs to Rapitek's Salesforce implementation era; afterwards we built our own product, Rapitek CRM. Our discipline around setup, data migration and training comes from the same team — only now on our own platform.

How many separate places does your organisation's data live in?

In a 30-minute discovery call we'll map your existing records, your process, and how they would move into one place.

30 minutes · No obligation · The call is held in Turkish

Made with RapitekGO

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