Course Centre CRM
At a course centre two things slip away at once: the student who misses classes and the instalment that runs late. When neither is reported in time, by the end of the month both absence and balance have piled up.
A student is a person record; course selection, attendance and instalment lines sit under the same card. Absence and balance are read together, and an overdue instalment drops into a list.
- Keep enrolment, course selection, absence and performance tracking on a single student card
- Build instalment plans and track payment reminders and the balance
- Manage teacher assignment, classroom capacity and lesson times in one schedule
- Send absence notifications, exam results and announcements to the parent by SMS and WhatsApp
- Let the whole team answer student and parent messages over a single WhatsApp number
| Student Enrolment and Tracking | A student is a person record; course selection, absence and grade fields sit on the same card, and the term history accumulates without being erased. |
|---|---|
| Payment and Instalment Management | The instalment lines sit under the student record; an overdue line drops into a list, and the reminder task is tied to that condition. |
| Class Schedule and Classroom Management | A class is a record with teacher, classroom and time fields; capacity is kept in a field, and the clash rule is defined during setup. |
| Parent and Student Communication | A parent is a person record attached to the student record; announcements and notifications go out from here, and who was told what and when leaves a trace on the card. |
| Trial Lesson Record | A candidate who comes to a trial lesson is a lesson attached to the student record; which group they joined, the instructor's assessment and the parent's feedback sit in fields, and when no enrolment is opened the follow-up task stays open. |
A term is measured not by the number of enrolments but by how many students are still coming to class in the middle of the term. A student who has not come two weeks in a row has in effect dropped out, but this is only understood once the payment falters. And because talking to parents runs over a single line, who said what to which parent stays nowhere.
Because Rapitek CRM keeps attendance on the same card as the student's payment plan, absence and balance are read together and the intervention does not wait for the end of the month. With the WhatsApp Business API the correspondence runs over a single number, but the messages land on the student record; even when the teacher changes, the conversation history stays with the institution.
