Shopify + CRM Integration
Integrate your Shopify store with Rapitek CRM to track the customer journey from first visit to purchase. Unify orders, customer data and sales analytics.
Without Integration
- ✗ Shopify customer data not visible in CRM
- ✗ Online order history not accessible to sales team
- ✗ E-commerce and B2B sales data staying in separate systems
- ✗ Customer segmentation not including online behavior
- ✗ Manual data transfer between Shopify and CRM
With Rapitek + Shopify Integration
- ✓ Shopify customers automatically matched to CRM contact cards
- ✓ Order history displayed on customer cards
- ✓ E-commerce and B2B sales data presented in unified reports
- ✓ Online behavior data included in CRM segmentation
- ✓ Real-time automatic sync via Shopify webhooks
Shopify Integration Features
Bi-directional data flow between Shopify and CRM
Order Sync
Shopify orders automatically imported to CRM. Order status, payment and shipping info updated in real time.
Customer Journey Tracking
View the customer journey from first visit to purchase in CRM. Create sales opportunities from online behavior data.
Product Sync
Shopify product catalog synced with CRM. Price, stock and product info automatically updated.
Abandoned Cart
Shopify abandoned carts automatically tracked in CRM. Recovery campaigns and tasks created.
Sales Analytics
Compare Shopify and other sales channel performance in a unified dashboard.
Webhook Integration
Shopify webhook events processed in real time in CRM. Instant reaction to order, customer and product events.
How Does Integration Work?
Shopify Store Connection
Enter your Shopify Admin API keys in Rapitek CRM to establish a secure connection.
Data Mapping
Shopify customers, products and order fields are mapped to CRM fields.
Initial Sync
Existing customer, order and product data synced with CRM for the first time.
Webhook Activation
Shopify webhooks are activated and all data begins syncing in real time.
Frequently Asked Questions
All plans are supported including Basic Shopify, Shopify, Advanced Shopify and Shopify Plus.
Yes, Shopify Plus-specific features (multi-store, B2B, custom checkout) are supported in the integration.
Yes, sales made through Shopify POS are also imported to CRM and displayed on customer cards.
Yes, you can connect multiple Shopify stores to the same CRM and manage them all from a single dashboard.
Shopify integration is typically completed within 1-2 business days. If your API keys are ready, a few hours is sufficient.
Start Your Shopify CRM Integration
See Shopify integration with a free demo. Setup support included.