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Accessories CRM

In accessories a collection means hundreds of models and colours, and which sample is on display at which dealer is held in the sales rep's memory. When the rep changes, where the case ended up, who was spoken to at the fair and which payment term the dealer works with leave with them.

The display sample case is booked out to the dealer record and stays an open task once its return date passes; region, payment term and discount sit on the same card, so the quote uses those values.

Accessories CRM
  • Book the sample case that goes out on display out to the rep; when the delivery and return dates pass, the case stays on the list as an open task
  • Collect the cards coming back from a fair in a single pool, distribute them by region and open a follow-up task for the contacts that respond
  • Close the dealer visit from the mobile app with location verification and see from the record where the visit was marked
  • Keep region, payment term and discount rate on the dealer card so the quote comes out with those values
Sample Case AssignmentThe case that goes out on display is an assignment task; the delivery and return dates are its fields, and a case that does not come back stays on the rep's open task list.
Fair Card PoolEvery card collected at a fair is a lead record; the fair attended stays in the source field, and the assignment rule defined during setup distributes the cards to the regional rep.
Showroom Visit VerificationThe dealer visit is closed from the mobile app; location verification records where the visit was marked, and fake location detection is part of that check.
Dealer Discount and Payment Term CardRegion, payment term and discount rate are fields on the dealer record; the quote and the order take those values from the card.

Accessory sales run on the whole collection rather than a single product: the sample case left with the dealer, the buyers spoken to at the fair and the rep's visit schedule. While these three pieces of information sit in the rep's notebook, who is holding the case, who was met at the fair and when the dealer was last visited cannot be read by anyone outside the team.

Rapitek CRM keeps every dealer as a record; the case that goes out on display is booked out to that record, cards collected at the fair land in a single pool and are distributed to the regional rep by the assignment rule defined during setup. Because the visit is closed from the mobile app with location verification, when and where the dealer was last visited stays in the record; region, payment term and discount rate are on the same card, so the quote comes out with those values.

What the plans cover and which items are priced separately are written on the pricing page.

Frequently asked questions

Can I track the samples on display at a dealer through the system?
Yes. Sample delivery is a task with delivery and return date fields; the ones not returned stay as open tasks and are visible from the dealer's card.
How do I process the hundreds of business cards that come back from a fair?
The cards are imported as lead records with the fair name written in the source field; the assignment rule defined during setup distributes them by region and a follow-up task is opened for each lead.
Can I see from the record that the rep actually visited the dealer?
The visit is closed from the mobile app; location verification writes into the record that the visit took place at the dealer's address, and the fake location flag is part of that check. When the dealer was last visited stays on its card.
Which is the best CRM software for accessories?
When choosing a CRM for the accessories sector you should look at sector workflows, integration capabilities, customisation options and support quality. You do not set up Rapitek CRM, we do: we configure the fields, the stages and the reports around your process in the accessories sector, we migrate your data, and we give your team training in Turkish. Before building our own platform our team completed more than 200 enterprise CRM projects during its Salesforce years; we do the setup with that experience.
How much does an accessories CRM system cost?
On the accessories side, a sample case that does not come back stays on the rep's task list; it is this field team that uses the system. We keep current plan prices in a single place and publish them openly on our pricing page; we do not put figures on this page, so that you never read a different price in two places. The price is determined by the number of users and the plan selected. The scope of setup, data migration and training is not the same in every project; the scope and the setup fee, if any, are worked out together in the discovery call and shared in writing. Rapi artificial intelligence credit and ERP integration are separately priced items.
How are CRM integrations done in the accessories sector?
If you use Logo, Netsis, Mikro or SAP, your CRM talks to it — we build the connection ourselves. There is no out-of-the-box module: because access and field structure on the ERP side change from installation to installation, a single button does not work the same way everywhere. The connection is built specifically for the project over our REST API covering 183 business objects, OAuth2, webhooks and import/export. We work out the scope and the cost in the discovery call and share them in writing.
How does the transition to a CRM system work in the accessories sector?
We start with a discovery call: we work out together your process in the accessories sector, which fields and which stages are needed. After the call we give you a date, not a range. We migrate your data ourselves and we give your team training in Turkish. There is no call centre on our support line. Your question is answered by the team that builds and develops the product — this is a choice, not a matter of capacity.
Can mobile CRM be used for accessories?
In accessories the dealer visit is closed from the mobile app; location verification records where the visit was marked. The app is published on both the App Store and Google Play. The web interface also works on tablets and phones. The app does not work offline; if the connection drops while you are filling in a form, what you have written is kept on the device for 24 hours.
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