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Tutoring Centers & Private Lessons CRM

At a tutoring center, which topic a student is stuck on stays in the teacher's notebook; the parent only finds out when the mock exam result or the report card arrives. Enrolment losses happen in that silent gap.

The curriculum tree is marked up under the student record; topics solved and topics struggled with build up there. The target exam date is a field and the mock plan ties to it.

Tutoring Centers & Private Lessons CRM
  • Mark on each subject's curriculum tree the topics the student has solved and the topics they struggle with, and follow their progress on a chart
  • Tie the countdown, the mock exam calendar and the topic completion plan to the student card according to the LGS, TYT or AYT target
  • Set a rule for when the weekly or monthly progress report goes to the parent by WhatsApp or email; let the send be logged on the record
  • Open a parent contact task for a student who misses two lessons, and make contact before the term is over
  • Compare student success rates by teacher and see how effective the topic teaching is
Topic-Level Progress TrackingThe curriculum tree is a structure that can be marked up under the student record; the topics solved and the topics struggled with build up there, and the progress chart comes out of those marks.
Exam Calendar and CountdownThe target exam and its date are fields on the student record; the mock exam calendar and the topic completion plan are opened as tasks tied to that date.
Parent ReportingThe report is produced from the data on the student card; it is sent to the parent by WhatsApp or email, and the send leaves a trace on the record.
Absence Early WarningAbsence is marked on the lesson record; the number of consecutive lessons missed appears on the list and a parent contact task is opened. The threshold is defined at setup.
Teacher Performance TrackingThe lesson record carries a teacher field; student results are grouped through that field and compared in a report broken down by teacher.
Referral and Results TrackingThe result information sits on the student card; asking a satisfied parent for a referral is a task tied to that record, and who was asked and when is tracked.
One-to-One Lesson Hour RecordIn a private lesson, every hour the teacher and the student meet is a lesson line tied to the student record; the duration, the topic covered and the fee sit in fields, and the end-of-month teacher payment and the parent invoice come out of those same lines.

A mock exam result on its own does not tell you what is missing. The net score drops, but if which topic caused the drop is not tied to somewhere written down, the revision plan is built on guesswork and the same gap comes back at you in the next mock. The real job at a tutoring center is to make that link: keeping the line between the question answered wrongly and the topic in the curriculum alive.

Rapitek CRM ties the mock exam mistake to the topic in the curriculum tree; the student's study plan for the following week is reordered accordingly. When the exam period ends, the successful student's story and the referral asked of a satisfied parent are a continuation of the same record, so you do not need to keep a separate list for the new term's enrolments.

Frequently asked questions

Why is a CRM needed for a tutoring center?
Student success brings parent satisfaction, and parent satisfaction brings new enrolments. With a CRM you track student progress, keep the parent informed, and turn successful results into marketing.
How does topic-level tracking work?
A curriculum tree is defined for each subject. Which topics the student has worked through, which ones they struggled with, which topics they made mistakes on in mock exams — all of it sits under the same student record.
Is parent reporting automatic?
The report is produced from the data on the student card; you tie it to a rule at setup so that it goes to the parent by WhatsApp or email on a weekly or monthly cycle. You define the cycle and the channel; the send leaves a trace on the student record.
I have more than one branch, is there central management?
Yes. The branch is a field on the student and lesson record; performance comparison by branch, the breakdown by teacher and student success rates are taken from the report on that field. Who can see what is defined with permissions at setup.
How long does setup take for Tutoring Centers & Private Lessons?
After the discovery meeting we give you a date, not a range — how many fields, how many stages and how many reports your tutoring center process needs becomes clear in that meeting. We migrate your existing student data ourselves; the scope of the migration and its cost, if any, are worked out in the same meeting and shared in writing.
Can more than one person use the same WhatsApp number for Tutoring Centers & Private Lessons?
Yes. We connect your own Meta WhatsApp Business account to the CRM; your team answers from a single business number and all messages appear in the team inbox. Conversations are assigned according to the rule you define. Managers can monitor conversations and response times. Even if staff change, the correspondence history stays in the CRM. The Meta invoice is issued directly to you — we do not sell message bundles or credits.
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