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Farming CRM

On a farm the income is squeezed into a few weeks: when the harvest starts, how much each buyer will take has been agreed by word of mouth and written down nowhere. The same week the seasonal crew goes out to the fields, and in the evening people try to remember who worked on which parcel.

A buyer is an account record; the quantity, price and delivery period discussed sit on the record linked to it. In Rapitek CRM commitments whose period is approaching drop into a list.

Farming CRM
  • Keep buyers on an account record and write down the quantity, price and delivery period discussed before the harvest
  • Link the parcel and the crop variety to the record and trace which field's produce went where
  • Define the seasonal crew's shifts and take field check-in from the mobile app with location verification
  • Send delivery and dispatch information to the buyer by SMS or WhatsApp from the same record
Buyer AccountThe broker, the supermarket and the wholesaler are each an account record; the agreed price and quantity sit in the account's fields, and deliveries accumulate under the card.
Harvest Period CommitmentThe delivery period is the record's date field; commitments whose period is approaching drop into a list, and the preparation task is opened from that list.
Parcel and CropThe parcel and the crop variety are fields on the record; which field's produce went to which buyer is read from the report on those fields.
Seasonal Crew ShiftShifts and working hours are defined in the system; field check-in is taken from the mobile app, the location is verified and mock location detection is active.

In a farming business sales do not run through a single channel: the wholesale market broker, the supermarket chain, the wholesaler and the consumer buying direct are all after the same harvest, and a separate price and a separate quantity are agreed with each of them. Those promises are given weeks before the harvest, over the phone; when the crop comes in, people try to remember who was set aside how much, and a quantity promised to one buyer is loaded onto someone else's truck.

In Rapitek CRM the buyer is an account record; the quantity, price and delivery period discussed sit on the record linked to that account, and as the period approaches the list of commitments comes out by itself. The parcel and the crop variety are fields on the same record, so which field's produce went where can be traced afterwards. The seasonal crew's shift and working hours are defined in the system, and field check-in is taken from the mobile app with location verification; delivery information is sent to the buyer by SMS or WhatsApp from the same record.

The scope of the plans and the items priced separately are set out on the pricing page.

Frequently asked questions

How do we track the quantities discussed with buyers before the harvest?
Every buyer is an account record; the quantity, price and delivery period discussed are written to the record linked to that account. As the period approaches the commitments drop into a list, and the total promised is compared against the crop in hand in the same report.
Can we record which parcel the seasonal crew worked on?
Yes. Shifts and working hours are defined, field check-in is done from the mobile app, and mock location detection works through location verification; at the end of the day which crew was on which parcel is read from the record.
Can I trace which buyer received the produce from which field?
The parcel and the crop variety are fields on the record; because the delivery is linked to that record, which field's produce went to which buyer is read from the report on those fields.
Which is the best CRM software for farming?
When choosing a CRM for the farming sector you should look at sector workflows, integration capabilities, customisation options and the quality of support. You do not set up Rapitek CRM — we do: we configure the fields, the stages and the reports around your farming process, we migrate your data, and we deliver the training for your team in Turkish. Before building our own platform, our team completed more than 200 enterprise CRM projects during its Salesforce years; we do the setup with that experience.
How much does a farming CRM system cost?
We keep current plan prices in one place and publish them openly on our pricing page; we do not put figures on this page, so that you never read a different price in two places. The price is set by the number of users and the plan chosen. The scope of setup, data migration and training is not the same on every project; the scope and the setup fee, if any, are worked out together in the discovery call and shared with you in writing. Rapi artificial intelligence credit and ERP integration are separately priced items.
How are CRM integrations done in the farming sector?
If you use Logo, Netsis, Mikro or SAP, your CRM talks to it — we build the connection ourselves. There is no out-of-the-box module: because access and field structure on the ERP side differ from one installation to the next, a single button does not work the same way everywhere. The connection is built specifically for the project via our REST API covering 183 business objects, OAuth2, webhooks and import/export. We work out the scope and the cost in the discovery call and share them with you in writing.
How does the move to a CRM system work in the farming sector?
We start with a discovery call: together we work out your farming process, which fields and which stages are needed. After the call we give you a date, not a range. We migrate your data ourselves, and we deliver the training for your team in Turkish. There is no call centre on our support line. Your question is answered by the team that builds and develops the product — this is a choice, not a matter of capacity.
Can a mobile CRM be used for farming?
On a farm the seasonal crew's field check-in is taken from the mobile app with location verification. The app is live on both the App Store and Google Play. The web interface also works on tablets and phones. The app does not work offline; if the connection drops while you are filling in a form, what you have written is kept on the device for 24 hours.
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