Industry-Specific Solution

CRM Solution for Smart City Technology

Designed from 200+ Enterprise Project Experience

With Rapitek CRM, manage your municipal projects, tender processes, and customer portfolio on one platform. Track public and private sector customers in separate pipelines.

CRM Challenges in Smart City / Municipal Technology

Customer relationships, tender processes, and project tracking were scattered across different systems in municipal and city technology projects. Public and private sector customer portfolios were managed separately.

Discover how Rapitek CRM's features address these challenges with industry-specific workflows.

Features for Smart City / Municipal Technology

With Rapitek CRM, manage your municipal projects, tender processes, and customer portfolio on one platform. Track public and private sector customers in separate pipelines.

Tender & Project Tracking

Track public tenders, proposal processes, and project stages from one screen.

Public-Private Sector Pipeline

Manage municipal and private sector customers in different sales processes.

Stakeholder Relationship Management

Record all communication with municipal officials, project stakeholders, and technical teams.

Proposal & Contract Automation

Generate proposals that meet tender requirements and digitize contract processes.

Multi-User WhatsApp Integration

Your entire team responds from one WhatsApp business number. Team inbox, automatic conversation assignment, manager oversight. No more personal phones!

See CRM for Smart City / Municipal Technology

Request a personalized demo configured for your industry. 2-4 week implementation, all features included.

What Rapitek CRM Can Do for Smart City / Municipal Technology

Built from hands-on experience across 200+ enterprise CRM projects. See transparent pricing for all features included.

Tender & Project Tracking

Track public tenders, proposal processes, and project stages from one screen.

Public-Private Sector Pipeline

Manage municipal and private sector customers in different sales processes.

Stakeholder Relationship Management

Record all communication with municipal officials, project stakeholders, and technical teams.

Enterprise-Grade Security & Compliance

GDPR Compliant

European data protection ready

Data Security

Enterprise-grade encryption

2-4 Week Setup

Fast implementation

200+ Projects

Proven enterprise experience

Why Companies Invest in CRM

Industry research shows significant returns from CRM adoption

%29

Average sales increase with CRM

(Source: Salesforce Research)

%47

Increase in customer satisfaction

(Source: Capterra)

%300

ROI achievable with proper CRM

(Source: Nucleus Research)

Get Your Smart City / Municipal Technology CRM Demo

See how Rapitek CRM solves smart city / municipal technology challenges. Live demo with your data in 30 minutes.

Frequently Asked Questions

Common questions about CRM for Smart City / Municipal Technology

How can we track public tenders in CRM?
In Rapitek CRM, you can define each tender as a separate opportunity, track proposal preparation stages, decision dates, and related documents. Never miss an opportunity with tender calendar reminders.
Can we manage public and private sector clients separately?
Yes. In Rapitek CRM, you can create different sales pipelines for different customer segments. Public and private sector sales processes are managed with separate stages and rules.
How long is the setup time?
We provide full setup within 2-4 weeks, including smart city sector-specific configuration. We migrate your existing data for free.
Can multiple people use the same WhatsApp number?
Yes! With WhatsApp Business API integration, your team of 5, 10, or 50 can respond from one business number. Team inbox shows all messages, conversations auto-assign to team members. Managers track all conversations and response times. Full history stays in CRM even when staff changes.

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We're Here with Smart City / Municipal Technology Expertise

With experience from 200+ enterprise projects, we offer industry-specific CRM solutions. Contact us for a free demo.