For B2B sales and field teams of 5+ users

Reps change. The customer history stays.

Leads in a spreadsheet, chats in WhatsApp, quotes lost in email — that's where deals go missing. Rapitek CRM ties the three to one record: quote, correspondence and order in the same place, and they stay with the company when a rep leaves. We set it up around your process; migration, integrations and training are part of the rollout, and the scope is agreed in writing before we start.

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Rapitek CRM on two surfaces at once: a six-stage opportunity board on the desktop and the same CRM's WhatsApp inbox on the phone in front of it — Rapitek CRM — home screen

Rapitek in numbers

200+

Enterprise CRM projects completed for other companies during our Salesforce era

183

Business objects in a standard install

1:1

A separate database per customer

Trusted by

Organizations whose CRM projects we delivered.

A selection from our CRM implementation and consulting projects. Logos belong to their respective owners.

Mobile app · iOS and Android

The same CRM, in the field team's pocket.

The mobile app is not a separate product: open opportunities, today's tasks and overdue work are read from the same records you see on the desktop. The WhatsApp inbox, the customer card, quotes and visit tracking all run inside the app, and Rapi writes records from speech. Published on the App Store and Google Play.

See the mobile app

Rapitek CRM mobile app home dashboard: open opportunities, today's tasks, new leads and overdue task cards — Mobile app — home dashboard

Powerful features, a clean interface.

Sales pipeline

Every lead and every stage on one screen. Drag-and-drop pipeline, your own stages, win probability, and team-level views.

WhatsApp shared inbox

Your team replies from a single number inside the CRM; every conversation is linked to the related contact, lead, or opportunity.

Built-in AI assistant

In the mobile app, Rapi creates and updates records by voice and turns a photo of a business card into a lead. It can be configured to ask for your confirmation before saving. You decide: Rapi is off by default; unless you turn it on, your CRM data is not sent to any AI provider. Details on the Security page.

Reports and dashboards

Tabular and summary report types; a drag-and-drop dashboard designer, PDF and Excel export.

Email and ERP connectivity

You connect your own Gmail account over OAuth; the connection covers sending email and calendar sync, and your inbox is not read. Outlook and Microsoft 365 connections are not live. Connects to systems like Logo, Netsis, Mikro, or SAP through REST API, OAuth2, webhooks and import/export, delivered by the team that builds and develops the product.

Separate database and access control

A separate database per customer, two-factor authentication (email code or authenticator), role-based access, and a field-level audit trail.

Delivery

How we get you started.

1

Discovery

Together we map your sales process, your team structure, and the systems you use today. A 30-minute call is enough.
2

Setup and data migration

Fields, stages, roles, and reports are configured around your process; your existing data is migrated, and integrations are built in this step. The scope of setup — and any fee for it — is agreed in writing beforehand.
3

Training and go-live

We train your team ourselves. We do not commit to a timeline before discovery; after the discovery call we give you a date, not a range — data migration and training are part of that date.

Who Rapitek CRM is not for.

Teams smaller than 5 users

Rapitek CRM starts at 5 users. The setup effort does not shrink as the team shrinks: fields, stages, roles and reports have to be built once, however many people will use them. Below that scale we do not think the model is right. If you only want to gather demand from a single channel, Inbox is a separate product; we can talk about that.

Anyone expecting self-service setup

There is no path where you sign up and set it up yourself the same day. We configure the fields, stages, roles and reports around your process, we migrate the data, and we do the training. We do not commit to a timeline before discovery; after the discovery call we give you a date, not a range.

Anyone looking for a free plan

There is no free tier, and no trial you start yourself either. First a 30-minute demo, then discovery, then scope and price in writing. If you are looking for a path that moves forward without opening a budget line, this is not it.

Companies tied to app-marketplace add-ons

If your processes depend on add-ins installed from an app marketplace, or on your existing licence architecture, moving may not be right for you: we have no marketplace of our own and no trained partner network. We do not offer our own ecosystem; we offer an open REST API and integration built for the project.

Let's see how it would be set up for you.

We listen to your process and map out which fields, stages and reports would be configured.

Request a demo

30 minutes · No obligation · The call is held in Turkish

From our CRM implementation projects

What the teams we worked with say.

As Anatolia Tile, we place great importance on digital transformation to maintain our leadership position in the global market since 1995. The CRM project we initiated with Rapitek completely transformed our sales processes. By consolidating our customer data on a single platform, we increased team efficiency and accelerated our decision-making processes. Rapitek's industry experience and solution-oriented approach enabled us to achieve results beyond our expectations.

Şemun Alp Biber General Manager · Anatolia Tile

Read the customer story

With Rapitek's solution-oriented approach, we started the necessary work to quickly complete improvements in our Salesforce customizations and integrations. With these improvements, we prevented data duplication and increased system efficiency.

Ögetay Can Sales Director · Petroyağ

Read the customer story

As a former Salesforce user, getting to know Rapitek was an opportunity that opened the doors to different solutions for us. With the smart solutions their consultants provided, we significantly increased our efficiency. In addition, thanks to our collaboration with Rapitek, we seamlessly integrated our product with Salesforce and made our processes more efficient.

Utku Aydın Business Development Director · Iyzico

The references above relate to CRM implementation and integration projects carried out by Rapitek; they do not mean that those organizations use the Rapitek CRM product today. Brand names, logos and titles belong to their owners.

Frequently asked questions.

What is Rapitek CRM?

Rapitek CRM is a cloud-based customer relationship management (CRM) application built in Istanbul by Rapitek Bilişim. Sales, marketing, and customer service teams manage leads, contacts, accounts, opportunities, quotes, invoices, and customer communication on a single platform. Each customer runs in its own separate database.

Who is Rapitek CRM for?

It is built for B2B companies with at least 5 users and a sales or field team — from SMB to enterprise. Especially sales and field teams that have outgrown Excel and WhatsApp groups. It is not a good fit for solo users, teams smaller than 5 users, or anyone expecting an instant, setup-free self-service product; we say that upfront.

How long does implementation take?

It depends on scope. What sets the timeline is not your team size; it is how ready your existing data is, the customization you need, and the scope of integrations. Because those vary from project to project, we do not commit to a timeline before discovery. We work out the scope together; after the discovery call, we give you a date, not a range. That date covers data migration, customization, integrations, and user training.

Can we explore the product ourselves?

There is no trial you start yourself by signing up. We begin with a 30-minute live demo on your own scenario: we walk through your sales process, your fields, and the reports you want to see, together on screen. Afterwards, if you would like to explore the product at your own pace, we open a time-limited demo account for you. The call carries no obligation.

How much does Rapitek CRM cost?

There are three tiers, all priced per user per month: Sales at 39 USD, Platform at 69 USD, and Enterprise from 119 USD. Each tier includes the one before it. Sales and Platform require a minimum of 5 users, Enterprise a minimum of 10. For teams under 5 that mainly want to gather demand coming from a single channel, there is a separate starting point: Inbox, at 149 USD per company per month (up to 5 users). Prices are based on annual billing. The scope of setup — and any fee for it — is worked out in the discovery call and put in writing before the work starts.

Does it integrate with our existing ERP?

Rapitek CRM connects to Turkish ERPs such as Logo, Netsis, Mikro, and Paraşüt, and to global platforms like SAP, Oracle, and Odoo through REST API, OAuth2, webhooks and import/export, delivered by the team that builds and develops the product — it is not an out-of-the-box connector, and we define the scope together during the project. For your own systems, there is a REST API that covers the 183 business objects that ship in a standard install, OAuth2/JWT, and signed webhooks.

Where is my data stored?

Each customer gets its own separate database — separation at the database level, not a row filter in a shared table. Databases are hosted in the European Union (Helsinki, Finland) and media files in Frankfurt. A few sub-processors operate outside the EU; we name each one, and where it processes data, in our privacy policy. For companies in Turkey this is an international transfer under Article 9 of KVKK, Turkey's data protection law (No. 6698); no adequacy decision has been issued by the Board for the countries involved, and we state this clearly in our privacy notice. Consent records, audit trails, and data export tools are built into the product.

How does support work?

There is no call centre on our support line. Your question is answered by the team that builds and develops the product — that is a choice, not a matter of capacity. Because the same team did your setup, you do not have to explain your case from scratch. We do not commit to a written response time (SLA); we do not put a time on the site that we cannot keep.

Can you support our teams in other countries?

Support is provided during Turkish business hours. If you have teams in other time zones, let's go through the scope together in the call.

The product is new. Why should we trust you?

The product is new; the team is not. Rapitek was founded in 2018 and has delivered more than 200 enterprise CRM projects. We ran those enterprise implementation projects in the Salesforce ecosystem, and that era has ended. The same team that builds the product does the setup, the data migration, and the training; support comes from that same team. If it doesn't work out, you can export your data and leave.

See the product on your own scenario.

There is no trial you start yourself. We begin with a 30-minute live demo; afterwards, if you want to explore at your own pace, we open a time-limited demo account for you. In the demo we show Rapitek CRM live on your own sales process — a real screen, not a slide deck.

Book a demo

A 30-minute call · No obligation · The call is held in Turkish