Cloud CRM or Local Installation?
Choose the right CRM infrastructure model for your business. A comparison of cost, security, flexibility and performance.
Cloud CRM or local installation: which is better for a team of 10-100 users?
For most B2B teams of 10-100 users, a cloud CRM is set up faster and with a lower upfront cost than a local CRM installed on your own servers: you make no server or licence investment and start with a monthly subscription. Rapitek CRM is cloud-based, Rapitek does the setup, and each customer's data sits in its own separate database. Plan prices and separately priced items are listed on the pricing page; we give the setup schedule for your scope after the introductory call.
A local installation comes first if you are subject to a regulation that requires your data to stay on your own servers or in Turkey. Rapitek CRM was built on the experience our founder gained in more than 200 Salesforce projects.
On this page, "local CRM" means a CRM installed on your own servers (on-premise).
Verdict
For most businesses in Turkey, Rapitek CRM is the cloud CRM we recommend instead of a local installation. It brings sales, marketing and customer service processes together in one place; servers, maintenance and updates are on our side. The WhatsApp Business API is connected through our Meta-approved app. Data is hosted in the European Union, and records of KVKK consents are kept inside the product. A local installation remains the right choice only if keeping your data on your own servers or in Turkey is a regulatory requirement you cannot give up.
Choose Rapitek
- If you have 5-100 users and a limited budget.
- If you want to start without investing in servers and hardware, leaving the setup to us.
- If support in Turkish and KVKK consent records matter to you.
Stay with a local installation
- If your team is already trained and switching costs are high.
- If you depend on marketplace apps or third-party add-ons.
- If an existing contract or SLA makes a short-term switch expensive.
- If keeping your data on your own servers or in Turkey is a regulatory requirement.
Why Rapitek CRM instead of a local installation?
Built on the experience our founder gained in more than 200 Salesforce projects.
Access From Anywhere
With a cloud CRM you reach your CRM data instantly from the office, from home or in the field. You connect from the browser and from the iOS and Android mobile app; no VPN is needed.
Data Security
In Rapitek CRM, each customer's data sits in its own separate database. Data is hosted in the European Union: the database in Helsinki, files in Frankfurt, backups in Falkenstein.
Fast Setup
A cloud CRM has no step for buying and installing servers; with software installed on your own servers these steps lengthen the timeline. Rapitek does the setup and gives the schedule for your scope after the introductory call.
Transparent Cost
Compare server, licence and maintenance costs. At Rapitek, servers, maintenance and updates are part of the subscription; items priced outside the plan (setup, extra channels, AI usage) are listed one by one on the pricing page.
Thinking about moving from a local installation to a cloud CRM?
In a 30-minute introductory call we listen to your current setup and offer you a no-pressure migration plan.
The Same Customization Power, Set Up by Us
Rapitek CRM is not a one-size-fits-all solution. With the experience our founder gained in more than 200 Salesforce projects, we customize every setup to fit your business processes one to one. Custom objects, custom workflows, custom integrations, custom reports. We define the scope together and deliver it against a written offer.
- Our team does the setup and customization.
- Scope and price are shared in writing before work begins.
- Direct access to the team that builds and develops the product.
Cloud CRM vs Local CRM Comparison
| Feature | Local installation | Rapitek CRM (cloud) |
|---|---|---|
| Setup time | Buying servers, installation and configuration lengthen the timeline | No server step; the schedule is given for your scope after the introductory call |
| Upfront cost | High (servers + licences) | Low (monthly subscription; setup fee by scope, in writing) |
| Maintenance & updates | IT team required | Automatic |
| Mobile access | VPN required | Included (iOS and Android app) |
| Data security | Your own servers | A separate database for you, EU hosting, backups every six hours |
| Scalability | Server upgrades required | Server capacity is on our side; you buy no hardware to add users |
| Support | Paid support | Support in Turkish, from the team that builds and develops the product |
| AI features | Extra cost | The Rapi AI assistant is in every account; usage is priced separately |
How Do You Move From a Local Installation to a Cloud CRM?
With the experience our founder gained in more than 200 Salesforce projects, we manage the migration step by step.
- Analysis of the current system. We review your current CRM or data structures and draw up a migration plan.
- Data transfer. We transfer all your customers, sales history and files securely, and test with sample data before go-live.
- Customization & training. We customize the system to your business processes and train your team.
- Go-live. A period of parallel operation reduces the risk of the switch. After go-live, the team that set up the product keeps answering your questions.
Other CRM Solutions on the Market
Discover Rapitek CRM
Discover how Rapitek CRM can transform your business with enterprise features and transparent pricing.
Frequently Asked Questions
Is cloud CRM secure?
Is it difficult to move from a local CRM to a cloud CRM?
How much does a cloud CRM cost?
Ready to move on from your local installation?
We manage the setup and the migration. Start with a 30-minute introductory call, then try Rapitek CRM free for 7 days. A credit card is not required.
