When you evaluate quotes, write the setup next to the licence.
A CRM costs more than its licence: configuration, data migration, integration and training. Until it is written down who takes on those four items, two quotes are not being weighed on the same scale. We write down our own side: those four items are ours.
The short answer
We do not compare ourselves with another product on this page. We write down what we do and what we don't.
What sets Rapitek apart is not the licence price but the delivery model. Here, the team that builds the product does the setup, the data migration and the training; the scope is worked out in discovery and put in writing. Buying a product you will set up yourselves and taking delivery of a system that has been set up are two separate line items; the calculation has to be made by writing down both.
If the fields have not been fitted to the process, the data has not been migrated and the team has not been trained, the product goes unused — and the licence being paid for produces nothing in return. We have seen this in our own projects. Write that line into your calculation too.
What Rapitek CRM has, and what it doesn't
| Area | Rapitek CRM |
|---|---|
| Licence price | Plan prices are public: from 39 USD |
| Who does the setup | The team that builds the product |
| Time to go live | We don't commit to a timeline before discovery; after it we give a written date, not a range |
| Inside the product | |
| Web interface language | Turkish, English and Arabic; other languages can be added on request — the scope is worked out in discovery |
| Support and training language | Turkish |
| Data separation | A separate database per customer |
| Ecosystem breadth | Narrow. We have no app marketplace and no trained partner network — we say so plainly |
| Usability | We try to keep it simple, and we simplify further during setup |
Put these three lines in your evaluation too
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1
Licence
Monthly per-user price × users × 12. This is the easiest line to calculate; write it out separately on every quote you receive.
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2
Setup and configuration
Fields, stages, roles, reports, data migration and integration. If you'll do it yourself: who, and how many weeks of their time? If a partner will: get their quote and write it on this line.
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3
The risk of it going unused
In a CRM nobody uses, the licence being paid returns nothing — we have seen this in our own projects. Whether the team gets trained, and whether anyone stays close through the first month, belongs on this line.
When we are not the right product
- If you want accounting, HR, projects and support under one roof. We have no app marketplace and no product family that wide; we can't meet that need.
- If you have the capacity to do the setup yourselves. If someone in-house will configure the system and train the team, our biggest contribution disappears.
- If your team is under 5 people. Our Sales and Platform tiers require at least 5 users.
- If you need a local implementation partner abroad. We have no such network; setup and support come from our own team.
- If your budget only stretches to a licence. If you can't fund setup, data migration and training on top of it, we understand that and won't push.
About moving from Zoho to Rapitek CRM
Can our Zoho data be migrated?
How much does Rapitek CRM cost?
Do you connect to Turkish ERPs?
How long does the migration take?
Let's work out the total cost together.
Put the licence, the setup and the risk of it going unused side by side and look at them. We'll also tell you where we are not the right product.
30 minutes · No obligation · The call is held in Turkish
