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Oil and Gas CRM

You realise a dealer has fallen below target when the monthly sales figure comes in. Yet the signal was discussed far earlier, during a field visit, and written down nowhere.

A station is an account record; its region, period volume target and actual figure sit in its fields. Those below target gather in one list, and the visit task opens from that record.

Oil and Gas CRM
  • Open every dealer as a separate account; see the sales target, performance and contract term in a single list
  • Track bulk fuel contracts, price agreements and renewal dates so that they warn you in advance
  • Let the field team enter the inspection form, the photo and the maintenance request from the mobile app during the visit
  • Build the accounting connection on the Logo, Netsis or SAP side over a REST API, specifically for your project
  • Run dealer correspondence from a single business number with a team inbox, so conversations stay on record independently of staff
Station Network ManagementA station is an account record; the region it belongs to, its period volume target and the actual figure sit in its fields; stations below target gather in a single list and the visit task opens from a record on that list.
Contract and Quote ManagementA contract is a record attached to the account; the price agreement and the renewal date sit in its fields, and approaching expiries drop into a list.
Field Operations TrackingA visit is a task; the inspection form, the photo and the maintenance request are entered into the same record from a phone, and the app is live on both the App Store and Google Play.
ERP ConnectionWe build the Logo, Netsis and SAP connection ourselves; there is no out-of-the-box module. The connection is built specifically for each project over a REST API covering 183 business objects, OAuth2 and webhooks; the scope is shared in writing at the discovery call.
Tank and Pump Calibration TrackingThe tanks and pumps at a station are equipment lines attached to the station record; the last calibration date and the next date sit in fields, and a task is opened for the regional team for equipment whose due date is approaching.

In fuel distribution the dealer relationship hangs on a table of dates: contract expiry, target period, inspection cycle. When those dates sit in a file kept by a single person, the renewal conversation only comes up close to the end of the contract and you sit down at the table late.

In Rapitek CRM the dealer record carries the contract, the target and the visit history together; the photo taken during a visit and the inspection form filled in there land under the same record. We configure the setup around your dealer and field process and we migrate your data; after the discovery call we give you a date, not a range.

Frequently asked questions

How can we manage our dealer network in the CRM?
In Rapitek CRM you can define each dealer as a separate account and track their sales performance, contract terms and visit history. Manage your network efficiently with dealer-based reporting.
Can we digitise field inspections?
Yes. With the mobile app, field teams can enter inspection forms, photos and reports into the system instantly. The entire inspection history is stored centrally.
How long does setup take for Oil and Gas?
After the discovery call we give you a date, not a range — how many fields, how many stages and how many reports your oil and gas process requires becomes clear in that call. We migrate your data; the scope of the migration and its cost, if any, are worked out in the same call and shared in writing.
Can more than one person on the Oil and Gas team use the same WhatsApp number?
On the oil and gas side, dealer correspondence runs from a single business number and conversations stay on record independently of staff. Yes. We connect your own Meta WhatsApp Business account to the CRM; your team replies from a single business number and all messages appear in the team inbox. Conversations are assigned according to the rule you define. Managers can monitor conversations and response times. Even if staff change, the correspondence history stays in the CRM. Meta invoices you directly — we do not sell message bundles or credits.
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