Skip to content

Eye Center CRM

When LASIK measurements stay in the device printout and the lens brand and renewal date in the sales ledger, which of the patient's data sits where has to be searched for again at every examination.

Sphere, cylinder and axis for each eye are written to the same patient card at every visit; the dioptre's direction over the years is read from those rows. Lens renewal dates sit on the same card.

Eye Center CRM
  • Record sphere, cylinder and axis for the right and left eye at every examination and track the change over the years on a chart
  • List LASIK candidates with their pre-assessment result based on corneal thickness, pupil width and the dry eye test
  • Run LASIK, PRK, LASEK, cataract and implantation processes in the same flow, from pre-preparation through to post-operative care
  • Track the lens brand, diameter, base curve and renewal date on the patient card, and drop those whose renewal date is approaching into the call list
  • Plan the post-operative day 1, week 1, month 1, month 3 and year 1 check-ups as tasks tied to the surgery date
Refraction HistoryThe dioptre, cylinder and axis values for the right and left eye are dated rows written to the patient record at every examination; because the rows sit on the same card, the rate of change is read from a chart.
LASIK Pre-AssessmentCorneal thickness, pupil width and the dry eye test are fields on the patient record; the eligibility result is written from those fields according to the rule defined during setup, and eligible candidates come out of that field's list.
Surgery ProcessLASIK, PRK, LASEK, cataract and implantation are each a surgery record; pre-preparation, the day before, the day of surgery and the steps that follow are tasks tied to that record's date, and a step that is not completed stays open on the list.
Contact Lens and Spectacle PrescriptionThe lens brand, diameter, base curve and renewal date are fields on the patient record; patients whose renewal date is approaching are filtered by that field and drop into the call list. A spectacle order is a separate row linked to the same card; which optician the patient was referred to sits in its field.
Post-Operative Check-Up ScheduleThe day 1, week 1, month 1, month 3 and year 1 check-ups are tasks tied to the surgery date; the steps are defined during setup according to your own protocol, and at every check-up visual acuity is written to the same patient record.

In ophthalmology the decision comes not from a single examination but from the direction of the measurements: an eye that has shifted half a dioptre in a year and an eye that has been stable for three years do not get the same prescription. When the values are written on a separate sheet of paper each time, that direction survives only in the physician's memory, and the difference between a conditional LASIK candidate and a clear one is missed.

Rapitek CRM lines the measurements up on the patient's own timeline, so the rate of change stays on screen during the examination. Once the decision to operate is taken, preparation, the day of surgery and the steps that follow run through the same flow; because the check-ups are set up as tasks tied to the surgery date, recovery follow-up is not left to the patient's own initiative.

Frequently asked questions

How is LASIK eligibility assessed in the CRM?
Corneal thickness, pupil width, dioptre and the dry eye test are fields on the patient record; the eligibility result is calculated from those fields according to the rule defined during setup and marked as 'eligible', 'conditionally eligible' or 'not eligible', and the physician makes the final decision.
How are refraction values tracked?
At every examination the sphere, cylinder, axis and near addition values for the right and left eye are written to the patient record as dated rows. Because the rows sit on the same card, the change in dioptre is tracked on a chart over the years.
Is there contact lens sales and follow-up?
Yes. The lens brand in use, its measurements and the renewal date are fields on the patient record; patients whose renewal date is approaching are filtered by that field and drop into the call list. If you want the reminder message to go out based on that date, you tie it to a rule during setup. Lens stock counts can be kept on the product record.
How does the post-LASIK schedule work?
The check-ups 1 day, 1 week, 1 month, 3 months and 1 year after the day of surgery are opened as tasks tied to the surgery date; you define the steps during setup according to your own protocol. At every check-up visual acuity and the state of recovery are written to the same patient record.
Made with RapitekGO

We would like to use optional cookies to measure your visit. The site works exactly the same if you decline. Cookie policy