Taxi & Transfer

Taxi & Transfer Company CRM

CRM for taxi fleets, VIP transfer services, and corporate vehicle rental operations. Driver management, customer loyalty, bookings, invoicing.

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Built for Taxi & Transfer Operators

Driver database with documents

Each driver profile holds license, insurance, and training certificates, each with its expiry date. An automation alerts your team before a document expires.

Customer CRM (B2C + B2B)

Track individual riders + corporate accounts (hotels, companies, travel agents).

Booking / dispatch

Bookings via web form, WhatsApp and phone. Each booking is a record with driver and time fields; the assignment rule is set up during implementation and the status is tracked on the same record.

Trip log & arrival check

Every trip logged: start/end address, distance, time, fare, tip. The driver's arrival at the pickup point is marked with location verification in the mobile app, so waiting time comes from the record, not from memory.

Loyalty / corporate pricing

Rates by route and vehicle class. Pre-negotiated rates for corporate accounts; each job is recorded with the tariff it belongs to. Trips are reported per corporate account for monthly invoicing.

WhatsApp booking

Customers book via WhatsApp message. The chat lands in your shared inbox through our Meta-approved app, the booking is assigned to a driver, and the confirmation goes back in the same chat. No app install required.

Why taxi companies need a CRM (not just a dispatch app)

Uber, Bolt and Lyft are consumer apps. Independent taxi companies, VIP transfer services, and ride-hailing operators need: B2B corporate account management, multi-driver scheduling, driver document compliance, customer loyalty tracking, and monthly invoicing. Rapitek configures this for your operation during setup.

See Rapitek CRM live

We handle setup, training and data migration, and we give you a go-live date after the introductory call, once we know your scope.

How WhatsApp works with the CRM is described under WhatsApp CRM. Connections to dispatch, accounting and e-invoice systems are covered under Integrations. Plans are on the pricing page.

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Frequently Asked Questions

Does it integrate with existing dispatch software?

Yes — Rapitek connects to dispatch platforms that offer an API through our REST API and webhooks, or runs as a standalone booking + CRM layer. The connection is built for your project during setup; we agree the scope in writing after the introductory call.

Can corporate clients have monthly invoices?

Yes — each corporate account's trips are recorded against that account, and a monthly report per account can be emailed on a schedule as PDF or Excel. The invoice is an invoice record with its PDF in the CRM. Official e-invoices (e-Fatura, e-Arşiv) are issued by your e-invoice provider; we connect it to the CRM during setup through our REST API.

Does it work for VIP/limo transfer companies?

Yes — vehicle classes (sedan, SUV, limo, minibus), each with its own pricing and capacity, driver assignments, and corporate pricing are all supported.

See a Configuration Built for Your Industry

It starts with a 30-minute introductory call using your own scenario. After that we set up your trial account along your process. A credit card is not required.

Try it free for 7 days

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