Vehicle Inspection CRM
When the report stays on a paper printout, the previous inspection cannot be found the second time the same vehicle comes in, and the result going to the dealer and the insurer is chased by hand.
The inspection report is a record attached to the vehicle; on a second visit the previous measurements sit side by side. Appointments open by lift duration and the lifts free at that hour.
- Create the photographed inspection report in the system and send it to the customer as soon as the inspection is finished
- Open the past records of a vehicle inspected before on a single screen when it comes back
- Take appointments online, send reminders and see the day's calendar along with how full it is
- Send the inspection report to the dealer and the insurance company as a link or a PDF from the record
- Let the whole team reply from a single WhatsApp number, so appointment and price messages go on record
| Digital Inspection Report | The report is a record attached to the vehicle; the measurement values and the photos sit in its fields, the send to the customer is made from the same record, and who it went to and when leaves a trace. |
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| Vehicle History Lookup | The chassis number is a field on the vehicle's record; when a vehicle inspected before comes back, the previous reports open under the same card in date order. |
| Lift Queue and Package Duration | The inspection package (engine, paint and body, full inspection) carries its own duration on the service record; the appointment is opened according to that duration and the number of lifts free at that hour, and a second vehicle is not booked onto the same lift. |
| Sharing with Dealers and Insurers | The inspection report is sent to the dealer and the insurance company as a link or a PDF from the record; who it was sent to and when sits on the same record. We build the connection to dealer and insurer systems ourselves; there is no out-of-the-box module, and if a direct connection is needed it is built specifically for each project over a REST API and webhooks. |
| Dealer Inspection Allowance Counter | The contracted dealer's periodic inspection allowance and the number remaining are fields on the dealer account; at every vehicle intake a line that decrements this counter is written, and before the allowance runs out a renewal task is opened for the person responsible. |
What a vehicle inspection centre sells is a document of trust: the buyer wants to see in the report what the seller did not say. Once the printout is handed over, the life of the document is limited to that day. When the same vehicle comes back six months later with a different buyer, only the operator's memory can supply what the paint and body measurement showed in the previous round; if they do not remember, the vehicle is measured from scratch and the difference between the two measurements is never seen.
Rapitek CRM turns the report into a record attached to the vehicle; on the second visit the previous measurements sit side by side and what changed in between stops being a matter of argument. Because the appointment, the report and the sharing are steps on the same record, in inspection centres working with dealers the process does not rest on verbal confirmation. We configure your report template and your appointment flow; after the discovery call we give you a date, not a range, for going live.
