Dynamics 365 alternative: a CRM that arrives set up
Track your WhatsApp and Instagram messages, quotes, appointments and your Turkish ERP on the same customer record. Setup, data migration and training are done by the team that builds the product; you can pay annually or monthly.
The short answer
Dynamics 365 Sales is the sales application in Microsoft's Dynamics 365 family; Microsoft describes it as a product that gives sales teams automation, contextual insights and AI. Its pricing page lists the Sales Professional, Sales Enterprise and Sales Premium plans priced per user per month and paid yearly, and offers a free trial.
Rapitek CRM brings the WhatsApp and Instagram inbox together with quotes and PDFs, online appointments, İYS-compliant bulk messaging, and Turkish ERP and accounting integrations on a single customer record. Setup, data migration and training are done by the team that builds the product; you can pay annually or monthly.
Dynamics 365 Sales and Rapitek CRM side by side
| Topic | Dynamics 365 Sales | Rapitek CRM |
|---|---|---|
| Pricing model | Per user per month, paid yearly: Sales Professional $65, Sales Enterprise $105, Sales Premium $150 | Inbox: 149 USD per company per month, up to 5 users. Sales: 39 USD per user per month |
| Billing period | All three plans are listed with yearly payment on the pricing page | Annual or monthly. Billed monthly: Inbox 185 USD per company, Sales 49 USD per user |
| Enterprise option | Microsoft Relationship Sales: Sales Enterprise plus LinkedIn Sales Navigator; pricing from Microsoft's sales team, 10-seat minimum | Enterprise: from 119 USD per user per month; minimum 10 users |
| AI | Sales Premium includes 1,000 Copilot Credits per licence; more credits pay-as-you-go or pre-purchased | Connect your own Claude account to your CRM; access stays capped by the user's permissions |
| Free option | Free trial offered | 7-day free trial after a 30-minute intro call; no credit card required |
What's on a single record in Rapitek CRM?
WhatsApp and Instagram inbox
Your team writes from one business number and every conversation is linked to the customer record. It connects through our Meta-approved app, and Meta bills message fees directly to you.
Quotes and PDFs
Build quotes with line items, discounts and currencies and send them with your own PDF template; you are notified when the customer opens one. An accepted quote turns into an order and an invoice.
Turkish ERP and accounting
During setup we build the connection to systems such as Logo, Mikro, Netsis, Paraşüt, Luca, Nebim, ETA, DIA and e-Invoice to fit your project; you see account, order and invoice data on the customer record.
Online appointments
Customers send a request from your booking page or from a form embedded on your site; the request lands in the CRM as a lead. Included in all plans at no extra cost.
Consent-based bulk messaging
On WhatsApp, messages go out with approved templates to an opted-in list. For SMS and e-mail, consents are synced with İYS, Turkey's commercial-message consent registry; every send checks the opt-out list and consent.
Setup and training
Fields, stages, roles and reports are set up around your process, your data is migrated and your team is trained in Turkish. Support comes from the team that set up the product.
Who is each one for?
Dynamics 365 Sales is worth considering for teams that want to work alongside Microsoft 365, stay within the same family as Microsoft's other business applications and value a wide choice of plans.
Rapitek CRM fits when:
- You want to follow a customer who arrives on WhatsApp or Instagram all the way to the quote, appointment and invoice on the same record.
- You need to connect to an ERP or accounting system such as Logo, Mikro or Paraşüt.
- You use Google Workspace for e-mail and calendar.
- You want setup, data migration and training delivered ready.
- You want support directly from the team that set up the product.
About Microsoft, we only write what Microsoft publishes on its own pages. If you see anything incorrect or out of date on this page, write to info@rapitek.com and we will review and correct it.
Other comparisons: Zoho CRM alternative, HubSpot alternative, moving from Salesforce and Pipedrive alternative.
How does moving from Dynamics 365 to Rapitek CRM work?
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1
30-minute intro call
We review your sales process, the modules you use, your workflows and integrations together, and work out the scope of the move.
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2
Data migration
We import your leads, contacts, accounts, opportunities, activities and custom fields from the files you export from Dynamics 365, and map the fields. Before going live we test with sample data.
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3
Channels and integrations
You authorise your WhatsApp Business account to our Meta-approved app; the account, number and billing stay in your name. The ERP or accounting connection is built to fit your project.
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4
Rules and training
Stages, assignment rules, the quote template and reports are set up, and we train your team in Turkish.
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5
7-day trial
You use your account with your own data for 7 days. No credit card required.
Frequently asked questions about Dynamics 365 Sales and Rapitek CRM
What is Dynamics 365 Sales?
How much does Dynamics 365 Sales cost?
Can I try Dynamics 365 Sales for free?
Does Rapitek CRM work with Outlook and Microsoft 365?
Can I move my data from Dynamics 365 to Rapitek CRM?
How much does Rapitek CRM cost?
Can I try Rapitek CRM?
Try Rapitek CRM instead of Dynamics 365 with your own data
In a 30-minute intro call we talk through your current setup and your team and work out the scope of the move. Then we open your 7-day trial account; no credit card required.
